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Ciocca Chevrolet of Princeton - Service Center

Lawrenceville, NJ

4.5
551 Reviews

551 Reviews of Ciocca Chevrolet of Princeton - Service Center

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September 12, 2018

Not to happy Ok. Took truck in right away. Could use some work. Salesman did a good job finding me the truck I wanted. Worked hard to make the sale. More

by YUKON70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Gomez, Graham Horst
Sep 13, 2018 -

Ciocca Chevrolet of Princeton responded

YUKON70, we're sorry to hear you encountered this issue with our dealership. If it's convenient for you, please call (609) 323-2200 to speak to general manager Bryan Zanolini and see if he can help resolve this matter for you. Thank you for your feedback.

September 12, 2018

service everything was great. Service and showroom was very clean. everybody was friendly. Mike Drake is a wonderful saleperson, would recondmend him to every More

by DAVE630
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Hannula, Mike Drake
Sep 13, 2018 -

Ciocca Chevrolet of Princeton responded

DAVE630, we really appreciate you sharing your experience with us! We're glad to hear that Mike could make it a great one! Thanks again for taking time to write us a review and recommendation! We look forward to seeing you next time!

September 06, 2018

Excellent Service was excellent and employees were very courteous. Did not have to wait very long for completion. Service staff and receptionist were all friend More

by DYAEDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milton Lee, Graham Horst, Andrew Hannula, Michael Minniti, Kate Rufe
Sep 06, 2018 -

Ciocca Chevrolet of Princeton responded

Thanks for the great review, DYAEDE! We're glad the team could provide you with a great experience while you were with us! We look forward to seeing you next time!

September 06, 2018

Oil change Ciocca has a staff of friendly helpful service advisers who will go the extra mile for their customer satisfaction. I waited for an oil change and it More

by LIZ.B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Horst, Michael Minniti
Sep 06, 2018 -

Ciocca Chevrolet of Princeton responded

LIZ.B, we're so happy to hear it! We're glad you enjoyed your experience with us and that we could get you back on the road in a timely manner. Stop back and see us again if we can do anything else for you! Thanks for writing us a review!

September 02, 2018

Professional, thorough and courteous. Through in explaining needed service for my vehicle. Service was a little more pricier than expected. Ciocca was very courteous and provide a shuttle More

by PJ.ALEX7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Horst
Sep 04, 2018 -

Ciocca Chevrolet of Princeton responded

We're glad we could take care of everything for you, PJ.ALEX7. Thank you for sharing your experience with us! We hope to see you again!

August 31, 2018

Great customer service and get work done in timely manner. Shuttle service was really convinient. Driver was really friendly and well manner. Would recommend this place to More

by AHSANSIDDIQUI41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Horst
Sep 05, 2018 -

Ciocca Chevrolet of Princeton responded

Thanks for the great review and recommendation, AHSANSIDDIQUI41! We're glad to hear you were satisfied with our work and enjoyed our services. We hope to see you again!

August 31, 2018

Big repair, little stress I needed to clutch replaced in my 2011 Camaro and while it was a large job, it was done quickly and was always given a heads up about where in the pro More

by ANDREWSFIRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Hannula, Kate Rufe
Sep 04, 2018 -

Ciocca Chevrolet of Princeton responded

We're so happy to hear it, ANDREWSFIRIS! We strive to provide all our customers with an exceptional experience from start to finish, and we're glad that staff at Ciocca Chevrolet of Princeton could deliver yours. Thank you for writing a review, and let us know if we can help with anything else!

August 31, 2018

Joe's It took over an hour to do a oil change. There were no waiting lines and the waiting room only had two people in it. This is unacceptable. More

by Jra49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Graham Horst
Sep 04, 2018 -

Ciocca Chevrolet of Princeton responded

Jra49, we apologize that your visit with us wasn't satisfactory. If it's convenient, please contact general manager Bryan Zanolini at (609) 323-2200 to see if he can remedy your situation. Thank you for sharing your experience with us.

August 30, 2018

the car had a noise coming from trunk they said it was repaired and when I left, the noise was still there. I went directly back. They checked it out again and found a loose connection in More

by LEVANDUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Horst, Andrew Hannula
Aug 30, 2018 -

Ciocca Chevrolet of Princeton responded

We're glad we could get everything figured out for you, LEVANDUS! Thanks for sharing your experience with us. We hope to see you again!

August 30, 2018

Great service manners. Right from the beginning Kate was friendly and careful to understand my concerns. She accommodated my schedule and did everything she said they would More

by SCT285GLENN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate Rufe
Aug 31, 2018 -

Ciocca Chevrolet of Princeton responded

We're so happy to hear it, SCT285GLENN! Thank you for sharing your experience with us! We're glad Kate could take good care of you during your visit with us. We hope to see you again!

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