Back

Ciocca Chevrolet of Princeton - Service Center

Lawrenceville, NJ

4.5
551 Reviews

551 Reviews of Ciocca Chevrolet of Princeton - Service Center

Sort by
March 28, 2024

The representative was professional and the waiting area was clean. The staff os helpful and attentive More

by ROS3110
Recommend Dealer
Yes
Employees Worked With
Because, that is where I purchased my car.
Mar 29, 2024 -

Ciocca Chevrolet of Princeton responded

Thank you for trusting us with your vehicle's maintenance needs and making Ciocca Chevrolet of Princeton your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!

March 27, 2024

Very efficient and courteous. Explained the problem and solution. Service was clean and comfortable. A pleasant experience More

by DCCUDNIK
Recommend Dealer
Yes
Employees Worked With
Josh
Mar 27, 2024 -

Ciocca Chevrolet of Princeton responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

March 25, 2024

Service writer was courteous and provided effective customer service. He offered service suggestions to the vehicle. Work was completed on time. More

by Aries415
Recommend Dealer
Yes
Employees Worked With
Mr. Miller
Mar 26, 2024 -

Ciocca Chevrolet of Princeton responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

March 24, 2024

Great dealer to work with including initial purchase of my C8 & servicing it. Only negative was 90 minutes for an oil change that should’ve taken 1/2 that time. Otherwise all perfect. More

by MWESTC5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Miller
Mar 26, 2024 -

Ciocca Chevrolet of Princeton responded

Thank you for the review, Mwest! We apologize for the extra time it took to complete your oil change, but we are glad we could be of assistance.

March 24, 2024

All was good. I arrived 7:40am for my 8am appointment. My reason for overall 4 vs 5 was time it took for oil change. I thought 90 minutes was at least 30 min too l More

by MWESTC5
Recommend Dealer
Yes
Employees Worked With
Josh Miller
Mar 26, 2024 -

Ciocca Chevrolet of Princeton responded

Thank you for the review, Mwest! We apologize for the extra time it took to complete your oil change, but we are glad we could be of assistance.

March 23, 2024

Working to resolve an ongoing very long issue. I am hopeful it is resolved now. More

by CAYMNADIVER69
Recommend Dealer
Yes
Mar 26, 2024 -

Ciocca Chevrolet of Princeton responded

Thank you for the review. We are sorry to hear about your issue, but we are glad to be of assistance to you! Please let us know if we can help you with anything further.

March 20, 2024

Good good g j hi he jk j g d g j j g g g More

by JEFF5111987
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Hurlbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Ciocca Chevrolet of Princeton responded

Thank you for rating us, Jeff!

March 19, 2024

Could not correct recurring check engine light. Had it there twice. I emailed but no one responded. More

by SUPETROOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Miller
March 17, 2024

Routine service - was handled efficiently and courteously Appointment was scheduled promptly and completed timely More

by RJC
Recommend Dealer
Yes
Employees Worked With
Erin O'Rourke
Mar 18, 2024 -

Ciocca Chevrolet of Princeton responded

We appreciate you taking the time to write us a review, RJC! Please let us know if we can do anything else to help!

March 16, 2024

Josh thank you so much…. . the way you call me before and after services of my car…. You do make sure you will solve the problems…. That’s very important to me…. Job More

by HENRYSCUISINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Ciocca Chevrolet of Princeton responded

Thanks Henry, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

...
4
...