Ciocca Chevrolet of Princeton - Service Center

Finally I had been working with another Chevrolet dealership in the area. Unfortunately their extreme lack of customer service, respect for customers and will I had been working with another Chevrolet dealership in the area. Unfortunately their extreme lack of customer service, respect for customers and willingness to make changes made me have to find a better place to take my business Well, I’m happy to report I found one. Graham (the service tech) was great. I appreciated his attention to detail and thoroughness. Also, I felt he listened to what I had to say, let me know he heard me then dealt with the issue or made note of it. Then everything was actually done. It feels like fresh air to me, but I guess great customer service is just par for the course at Ciocca. It was my second experience, both were great. Now, I finally have the Chevy dealership I’ve been looking for. More

Air leaking from rear driver side tire. My tire pressure warning light went on while driving. I went to Ciocca Chevrolet with out an appointment. The service employee was helpful and friendl My tire pressure warning light went on while driving. I went to Ciocca Chevrolet with out an appointment. The service employee was helpful and friendly, My tire needed to be replaced. They replaced my tire in a short amount of time and at a reasonable price. All the staff seemed helpful and friendly. More

Blue tooth I have come to the dealership three times to fix the phone in my car. The first two times there was another owner. But I informed the new staff and I have come to the dealership three times to fix the phone in my car. The first two times there was another owner. But I informed the new staff and I still had the problem where I cannot use my phone.. More

Tire rotation My 7500 mile service for a Bolt. Took less time than I expected. Got some information about battery maintenance. Had Bolt for 1 1/2 years with all My 7500 mile service for a Bolt. Took less time than I expected. Got some information about battery maintenance. Had Bolt for 1 1/2 years with all problems taken care of. More

First Service Purpose of visit was to have first service completed on a new vehicle. Graham was friendly and listened to minor issues I had and researched and wil Purpose of visit was to have first service completed on a new vehicle. Graham was friendly and listened to minor issues I had and researched and will address them in the near future. Provided a loaner vehicle and performed first service with no issues or charges More

professional every person that i had contact with was very professional. from the time that i came in to the time that i completed the billing and payment everyone every person that i had contact with was very professional. from the time that i came in to the time that i completed the billing and payment everyone was great. More

Great customer service We purchased our surbaban at Ciocca Chevrolet. The rep, Brendan was fantastic. We had picked out a suburban that we wanted, but the day we got to th We purchased our surbaban at Ciocca Chevrolet. The rep, Brendan was fantastic. We had picked out a suburban that we wanted, but the day we got to the dealership to finalize our purchase, Brendan showed us another suburban that we fell in love with straight away. There is also a very welcoming atmosphere created by the owner and some wonderful family events for new Chevrolet owners. We had an issue during our first service visit but found that the responsiveness and empathy from service rep could have been better. However, our concerns were addressed promptly by Brendan and the Owner. Very satisfied. More

Investigation of intermittant noise upon opening door Making an appointment was quick and easy. The staff was efficient and courteous. Upon arrival at the facility my vehicle was checked and promptly regi Making an appointment was quick and easy. The staff was efficient and courteous. Upon arrival at the facility my vehicle was checked and promptly registered for service. Arrangement for transportation was set up and refreshments were available in the waiting area. The service personnel were responsive and kept me apprised of the progress on my vehicle. My vehicle was ready ahead of schedule and transportation back to the dealership was prompt. All in all the experience was quite pleasant despite the fact that it COST MONEY. LOL More

Excellent. Great friendly people who are helpful and very understanding of your time and needs. My car had an engine light on and is very old but the employee Great friendly people who are helpful and very understanding of your time and needs. My car had an engine light on and is very old but the employees took there time to determined what needed to be done. More

45k check up Fixed my check engine light and got my car lubed up and back in good shape. Wasnt excited about the price but I guess its okay because my car is almos Fixed my check engine light and got my car lubed up and back in good shape. Wasnt excited about the price but I guess its okay because my car is almost 4 years old More