Back

Ciocca Chevrolet of Princeton - Service Center

Lawrenceville, NJ

4.5
551 Reviews

551 Reviews of Ciocca Chevrolet of Princeton - Service Center

Sort by
November 16, 2018

water in cabin This was my second visit in a week for the same problem of water soaking and puddling throughout the floor area. The 3rd turn signal area was fixed t More

by KITSABOY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Horst
Nov 19, 2018 -

Ciocca Chevrolet of Princeton responded

KITSABOY, please let us know if the issue persists. Feel free to call us at (609) 323-2200 and speak to general manager Bryan Zanolini if the problem has not been resolved. Thank you very much for your feedback.

November 16, 2018

Graham Horst Is Phenomenal! I took my Corvette in for servicing and was signed in and managed by Graham Horst. I've dealt with a lot of service departments and repair shops over More

by Jim H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Horst
November 16, 2018

Ciocca Service Experience Great experience. My wife arrived with 2 kids in tow and the entire staff was incredibly helpful and accommodating even helping with a baby carrier. More

by joemar23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milton Lee, Graham Horst, Michael Minniti, Kate Rufe
November 15, 2018

My new Chevy Trax I Went in for an unexpected Service appointment and they handled everything perfectly for me. They went out of their way to explain things in a way th More

by My new Chevy Trax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike D. And John De La Rosa, Zach Ott, Graham Horst, Kate Rufe, Chris Middleton
Nov 16, 2018 -

Ciocca Chevrolet of Princeton responded

Thank you for writing us such a great review! We're very happy we could take care of everything for you. Let us know if we can be of service for anything else!

November 15, 2018

very helpful the previous dealership would not repair the problem i had with the front end noise, although they acknowledged they heard it but would not or could n More

by ASTEFJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Horst, Michael Minniti
Nov 16, 2018 -

Ciocca Chevrolet of Princeton responded

We're thrilled we could get everything figured out for you, Anthony! Thank you for taking the time to write us a review about your experience! If there's anything else we can do for you, please don't hesitate to contact us! Thanks again!

November 15, 2018

Consistently impressed I am continually impressed with this dealership. Everyone I've dealt with is extremely professional, pleasant and helpful. I highly recommend them for More

by Barbmulligan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Marra, Dan Maida, Milton Lee, Dylan Ciocca, Kate Rufe
Nov 16, 2018 -

Ciocca Chevrolet of Princeton responded

Thanks for the great review and recommendation, Barbmulligan! We look forward to seeing you next time!

November 15, 2018

The dealership service department sucks they didn’t fix anyt I don’t know about the rest of the dealership at the service department sucks to not go there they are thieves had my cardio twice they never fixed it More

by DANNYMDEMETRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Graham was a total jerk I asked him several times what did they do to my car he had no answer he told me to read the paperwork do you rip me off for over $1000 in my car just lights are all still on I don’t know how to fix anything, Graham Horst
Nov 16, 2018 -

Ciocca Chevrolet of Princeton responded

We're sorry to hear that you feel you only received a 1-star experience with us, DANNYMDEMETRO. We strive to provide every customer with excellent service. If you'd like to discuss your visit further, please call us at (609) 323-2200 and speak to general manager Bryan Zanolini. Thank you for your feedback.

November 14, 2018

2013 Volt repair Ciocca Chevrolet was able to diagnose and repair my 2013 volt with no problem. I was informed that the fault was under warranty, so repair completed f More

by bina21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Horst
Nov 14, 2018 -

Ciocca Chevrolet of Princeton responded

We're happy we could take care of everything for you, bina21! Thanks for writing us a review! Let us know if we can be of service for anything else!

November 14, 2018

nice people, job got done People in service were all pleasant to deal with. I wandered into the show room and still none of the young salesmen seemed willing or eager in askin More

by DLPHILLIESFAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David in service, woman at the payment desk
Nov 14, 2018 -

Ciocca Chevrolet of Princeton responded

DLPHILLIESFAN, we're glad the service team could take care of everything for you. We do apologize for the experience in our showroom; if you'd like to call us at (609) 323-2200 and speak to general manager Bryan Zanolini, he can help resolve this matter for you. Thank you very much for your feedback.

November 14, 2018

Great Customer Service This dealership car service center offers detailed information regarding your needs. Appointment setup just drop your car off and leave your needs t More

by JLJRUFFO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milton Lee, Graham Horst, Andrew Hannula, Michael Minniti, Kate Rufe
Nov 14, 2018 -

Ciocca Chevrolet of Princeton responded

Thanks for sharing your experience with us, JLJRUFFO! We hope to see you again!

...
32
...