Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Ciocca Chevrolet of Princeton - Service Center
Lawrenceville, NJ
551 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Workmanship
Service Time
Service Communication
551 Reviews of Ciocca Chevrolet of Princeton - Service Center
Sort by
December 28, 2018
oil services and tires rotation Very friendly staff from services people to sales person.. was treated and greeted with respect..was briefed on upcoming services needed...enjoy the w Very friendly staff from services people to sales person.. was treated and greeted with respect..was briefed on upcoming services needed...enjoy the waiting area with other customers waitibg for services. More
by Jrclass
Verified CustomerEmployees Worked With
Graham Horst
December 27, 2018
Great experience All around good experience. Staff was friendly and kind. Vehicle was finished when promised. Did not try to up sale or make me feel uncomfortable a All around good experience. Staff was friendly and kind. Vehicle was finished when promised. Did not try to up sale or make me feel uncomfortable at any time. Will come back. More
by GarySW
Employees Worked With
Milton Lee, Graham Horst, Michael Minniti, Kate Rufe
December 24, 2018
Ease of scheduling, Prompt Service Very easy to schedule. Nice greeter, quick prompt service. Dealership was first class and very clean. Staff were very pleasant and friendly and unders Very easy to schedule. Nice greeter, quick prompt service. Dealership was first class and very clean. Staff were very pleasant and friendly and understood the problem and got it solved More
by trentonseller
Employees Worked With
Kate Rufe
December 21, 2018
Not Happy I had an apt on thursday at 9:30 am for oil change,tire Rotation and vehicle health report which took 2 hrs to complete . I find this to be a very lon I had an apt on thursday at 9:30 am for oil change,tire Rotation and vehicle health report which took 2 hrs to complete . I find this to be a very long time to have to wait for this job to be completed.I have been in other dealers service dept for the same job i most i waited was 1 Hr More
by MJKELLIHER
Employees Worked With
Milton Lee, Kate Rufe
December 21, 2018
Recent experience Visited 4 times in the past 3 months for different reasons. Repairs have always been on target and I feel they do not try to oversell unneeded service Visited 4 times in the past 3 months for different reasons. Repairs have always been on target and I feel they do not try to oversell unneeded services. My only suggestion is better communication on status of repairs and expected wait time. Overall, the staff is friendly and accommodating. More
by Tahoer
Employees Worked With
Graham Horst
December 20, 2018
Great, fast service David, my service advisor, was an excellent communicator and was able to accommodate a tight schedule when setting my service appointment. The work wa David, my service advisor, was an excellent communicator and was able to accommodate a tight schedule when setting my service appointment. The work was done professionally and at a competitive rate. More
by kjaggy
Employees Worked With
David Marra
December 20, 2018
Ciocca Rocks! Ciocca Chevrolet is the best dealership in NJ. From the initial sale to ongoing service, this organization pays special attention to detail. We are Ciocca Chevrolet is the best dealership in NJ. From the initial sale to ongoing service, this organization pays special attention to detail. We are very grateful for them driving my wife to work while they serviced our vehicle and the quality work that was done. I recommend Ciocca. More
by ATTICUS52
Employees Worked With
Bryan Zanolini, Brendan Boyle, Milton Lee, Graham Horst, Michael Minniti
December 20, 2018
Excellent Service Dept This dealership is second to none. The service department is excellent. They truly value you as a customer. Graham was awesome to talk to. He is v This dealership is second to none. The service department is excellent. They truly value you as a customer. Graham was awesome to talk to. He is very attentive to everyone needs. More
by MICHAEL.PARKS
Employees Worked With
Graham Horst
December 19, 2018
Service review No waiting, check in was fast and courteous. Service was completed in an hour and I was on my way. The charges seemed reasonable although they said I No waiting, check in was fast and courteous. Service was completed in an hour and I was on my way. The charges seemed reasonable although they said I missed my second free oil change by a couple months which was because of my low mileage (less the 16000 mi). More
by ECHAINLINK
Employees Worked With
Kate Rufe
December 18, 2018
charged for something I didn't order I brought my Cruze in for an oil change and rotation. I made an appt online and asked for the oil change and rotation. My car was at 30K, which is w I brought my Cruze in for an oil change and rotation. I made an appt online and asked for the oil change and rotation. My car was at 30K, which is what my manual lists for a 30K service. The tech tried to upsell me on fuel injectors, etc, for about $300, which is expected, I know you are trying to run a business. I said no, I only wanted an oil change and rotation. But when I got the bill I was also charged for a $32.95 chassis lube, etc. I didn’t realize this until I paid the bill for $89, and then began to think that it was pretty high for an oil change. I didn’t realize this until I checked the printout. So, I’m not too happy that I was given a service that I didn’t ask for. In the future I think I will just bring my car to a local service tech I know, so I won’t have to deal with the upselling. More
by cruzeowner
Employees Worked With
Graham Horst
