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Ciocca Chevrolet of Princeton - Service Center

Lawrenceville, NJ

4.5
551 Reviews

551 Reviews of Ciocca Chevrolet of Princeton - Service Center

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January 08, 2019

Routine maintenance Customer service was great . I was greeted and told what my rountince visit would consist of. Customer waiting area was nice and cozy, with hot and co More

by Waylonswhip
Recommend Dealer
Yes
Employees Worked With
Graham Horst
January 08, 2019

Disappointed He asked me how my wipers & tires were, shouldn't you be telling me that? Mentioned an MPI or health check then didn't give me a copy, I had to ask fo More

by Michele8644
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Minniti
Jan 08, 2019 -

Ciocca Chevrolet of Princeton responded

Michele8644, we're very sorry to hear you were disappointed with our dealership. We'd like to see what we can do to help. If it's convenient, please call us at (609) 323-2200 and speak to general manager Bryan Zanolini to see if he can be of assistance. Thank you very much for your feedback.

January 08, 2019

Initial experience. I needed a certified dealer to repair my Tahoe door handle and also to create a spare key. They scheduled me in and completed the work on time. More

by RBYSTRYCKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Minniti
January 07, 2019

Friendly and on schedule I called to schedule my appointment and staff was quick to respond to my voicemail, as well as being friendly. We bought our car there and continue t More

by Buckeye2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Minniti
January 07, 2019

Ok friendly staff They don't put a sticker with the mileage for your next oil change which is annoying. Takes forever to change your oil as well. More

by MARTIN.DRIFT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kate Rufe
Jan 08, 2019 -

Ciocca Chevrolet of Princeton responded

MARTIN.DRIFT, we apologize for any inconveniences you encountered during your experience with our dealership. If it's convenient for you, please call us at (609) 323-2200 and speak to general manager Bryan Zanolini to see if he can help your situation. Thank you for reaching out to us.

January 07, 2019

TOTALLY SATISFIED WITH CIOCCA SERVICE I have been dealing with GM dealerships my entire life. I would say most of the dealerships were good but I must say that Ciocca Chevrolet is without More

by JOECHRISTIANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry - I don't remember the names but everyone I came in contact with was terrific.
January 03, 2019

Tire well liner Was able to fix my tire well liner without having to order a new one. So glad they saw another option. I found them to be very honest and putting the More

by MRLORISHUSBAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Horst
January 03, 2019

FAST & FRIENDLY Experience was extremely pleasant and for the work I had done I wasn't there long at all and they also applied some savings off the original repair qu More

by SCARBURY1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milton Lee, Kate Rufe
December 28, 2018

Excellent service. Very happy from start to finish Excellent service, wonderful experience. Thankful it was so good. Short wait time, friendly reminders, fast service, courteous, clean shop, nice staff More

by DEMYLOWE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Milton Lee, Graham Horst, Michael Minniti, Kate Rufe
December 28, 2018

I was treated professionally and my car service was done in My Service person, Graham, was very professional, and courteous. He got all my paperwork filled out quickly, and the device on my vehicle also was com More

by DBANNI2138
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Boyle, Graham Horst
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