Ciocca Chevrolet of Princeton - Service Center

Quick, Efficient, and Professional I came in for an oil and filter change and a multipoint inspection check. My tires were rotated and air filter changed. Judging from other places I we I came in for an oil and filter change and a multipoint inspection check. My tires were rotated and air filter changed. Judging from other places I went to for the same things done, I expected a long stay in the center and called for a ride to take me back home. By the time my ride came to get me, my car was done and had to turned back my driver. My service experience with Ciocca Chevrolet was quick, efficient, and professional. More

Always a pleasure. Warranty work needed to be done. My "VENT" dial in my Chevy Trax was "stuck" on front vent only. Thankfully it was covered under the 3 year warranty. They had to keep my Trax a few My "VENT" dial in my Chevy Trax was "stuck" on front vent only. Thankfully it was covered under the 3 year warranty. They had to keep my Trax a few days, so I got a loaner vehicle. Easy every step of the way and the employees are always smiling and ready to help and assist in anyway. So glad I purchased my car with Ciocca. More

Oil change Dealership is great. Only complaint is about my Chevy Impala. There was a false alert generated by onstar with no details that said urgent issue was Dealership is great. Only complaint is about my Chevy Impala. There was a false alert generated by onstar with no details that said urgent issue was detected and service required. That's irritating. I know when to get my oil changed, and do not need to be "tricked" into going into a dealership by a vague and cryptic message. More

Brake recall and oil change Very clean place. Nice courteous service. First time in for service. Comfortable seating in the waiting area. Coffee was good. Cashiers and servic Very clean place. Nice courteous service. First time in for service. Comfortable seating in the waiting area. Coffee was good. Cashiers and service department staff were very friendly More

Stress-free This place ensures that you are never surprized by a bill. Every charge is reviewed with you PRIOR to anything being done. They do not argue if you do This place ensures that you are never surprized by a bill. Every charge is reviewed with you PRIOR to anything being done. They do not argue if you don't agree to do a particular item they recommended. Great place if you feel like everywhere you've gone has raked you over the coals! More

Service Ciocca Chevrolet did an outstanding job servicing my vehicle. Work was done quickly and the dealership provide a loaner for the afternoon. So far, th Ciocca Chevrolet did an outstanding job servicing my vehicle. Work was done quickly and the dealership provide a loaner for the afternoon. So far, the issue appears to have been corrected. More

excellent. I have a very good experience at Ciocca Chevrolet of Princeton, one of your employee (Graham Horst) was ver polite. I recommend to everyone. Thank yo I have a very good experience at Ciocca Chevrolet of Princeton, one of your employee (Graham Horst) was ver polite. I recommend to everyone. Thank you More

GREAT CUSTOMER SERVICE I was advised of anything/everything needed to complete the service required on my vehicle including parts, price, time and also given a loaner vehicl I was advised of anything/everything needed to complete the service required on my vehicle including parts, price, time and also given a loaner vehicle. More

Engine Light On I had no appointment scheduled when my engine light came on. I drove over to Ciocca Chevy from Pennsylvania. The service staff is great, very pleasant I had no appointment scheduled when my engine light came on. I drove over to Ciocca Chevy from Pennsylvania. The service staff is great, very pleasant to deal with. They fitted me in the schedule and ran the computer test. The code came back accelerator sensor. Which is matching up with the search I did on the internet. Apparently Chevy is having a problem with this part. After reading the amount of consumer reports I believe this should be on a GM Recall list. I'd like to know what determines the criteria for a recall? I was really happy with Graham and the way he handled my concerns. Most of all, I was extremely delighted to speak with Tom the head mechanic who assured me he knew the problem and would take care of my car. Less than a week later they had received the part and the repair waa finished in less than an hour. Nice shop. More

good service provided good very good experience. they took care of the problem and were friendly. quick resolution and very friendly they help get my problem resolve and good very good experience. they took care of the problem and were friendly. quick resolution and very friendly they help get my problem resolve and me back on the road More