Ciocca Chevrolet of Princeton - Service Center

Unmatched integrity and service. The service I received at this dealership has convinced me to never go elsewhere again. Some of the services may cost a bit more than others but the m The service I received at this dealership has convinced me to never go elsewhere again. Some of the services may cost a bit more than others but the monetary difference isn't so great that it immediately makes you want to go elsewhere. Graham was knowledgeable, mind, and patient as he went over the details of my vehicle and answered, in a great detail, the abundance of questions that I had concerning my vehicle. I had a terrible experience with another company, and was afraid they had messed up my car. Joshua was amazing! He took me to the back, showed me what happened, explained in great detail what exactly the other company had done and had I not been attentive, could have damaged my vehicle. I bought my car from this dealership back when it was Princeton Chevrolet and the same reason why I purchased my vehicle from here is the same reason why I will continue to come back. More

Punctured tire The staff @ Ciocca is beyond friendly. They took care of my punctured tire in a timely manner. I requested my birthday car wash and they diid a thor The staff @ Ciocca is beyond friendly. They took care of my punctured tire in a timely manner. I requested my birthday car wash and they diid a thorough job, inside and out. The service area is kept so clean. It is a pleasure dealing with this dealership. More

Yes, it was excellent People were friendly, fast and did quality work. Also, the overall cleanliness of the facility was superb. I would recommend using Ciocca for all rep People were friendly, fast and did quality work. Also, the overall cleanliness of the facility was superb. I would recommend using Ciocca for all repairs. More

Service I took my 2018 Traverse for service at Ciocca of Princeton, the personnel we’re very professional and helpful and we’re on time. I highly recommend I took my 2018 Traverse for service at Ciocca of Princeton, the personnel we’re very professional and helpful and we’re on time. I highly recommend this dealership. More

Maintenance Service It was great atmosphere in the waiting lounge with beverages and Entertainment(TV), Service advisor explained in detail about the maintenance and some It was great atmosphere in the waiting lounge with beverages and Entertainment(TV), Service advisor explained in detail about the maintenance and some issues with the car, and cost to repair the issue was also wallet friendly. More

Always a wonderful experience! I took my car in to Ciocca as I felt my vehicle pulling to the right and it also felt sluggish. As always, I was greeted warmly by Agnes who directe I took my car in to Ciocca as I felt my vehicle pulling to the right and it also felt sluggish. As always, I was greeted warmly by Agnes who directed me to Graham in sales. Graham took details of my concerns and explained what would happen next, how long it would take and what it would cost. He even helped me fish my house keys from where they fell under the car seat! Graham also directed me to the seating area where there was a television and drinks available. Within the timeframe stipulated, my car was fixed and I was given feedback by another representative. My vehicle feels much better in the road. More

Information shared in error Did not call me when car done. Left message on someone else’s phone. You then emailed my receipt to the wrong person. Luckily it was my sister Did not call me when car done. Left message on someone else’s phone. You then emailed my receipt to the wrong person. Luckily it was my sister More

Tire balance and lisc plate bracket attached Very fast work. Spotless service area.greeted at front door. Truck was brought into shop qickly after I told them what I needed done. Work was compete Very fast work. Spotless service area.greeted at front door. Truck was brought into shop qickly after I told them what I needed done. Work was competed in less than 30 min. Received a text from service dept asking if I needed anything or had any questions. More

Great staff/great service Had a 50k mike checkup on my vehicle. Staff was extremely warm and receptive from check-in (Kate) to pick up. Josh from service kept me fully informed Had a 50k mike checkup on my vehicle. Staff was extremely warm and receptive from check-in (Kate) to pick up. Josh from service kept me fully informed of the status, services needed and completion. More

Excellent oil change My oil change was handled quickly and without issue. The service was great. The waiting room was extremely comfortable and everyone I came in touch wi My oil change was handled quickly and without issue. The service was great. The waiting room was extremely comfortable and everyone I came in touch with was extremely pleasant. More