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Ciocca Chevrolet of Princeton - Service Center

Lawrenceville, NJ

4.5
551 Reviews

551 Reviews of Ciocca Chevrolet of Princeton - Service Center

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April 16, 2024

Not customer friendly way over priced 1800 dollars for a water pump it’s a Chevy not a BMW More

by JOELOOP12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh
April 13, 2024

I completely appreciate their kind and quick service for my car even during lunch time. More

by BONGYOUNGLEE8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Hurlbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Ciocca Chevrolet of Princeton responded

Thank you very much for such a great review! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

April 12, 2024

Great dealership, we came back a second time for a reason. Everyone is very nice and they make the process of leasing straightforward and quick! More

by EMMA.WEIDINGER16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joesph Thompson and Zachary Pierson
Apr 12, 2024 -

Ciocca Chevrolet of Princeton responded

Thanks for sharing your experience with us, Emma! If there is anything else we can do to help just let us know! Have a great day!

April 12, 2024

I brought my car in for an oil change. It was done faster than they estimated. I waited for the car. I was able to watch my favorite show and have a nice conversation with another custo More

by BETHWOOD714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia
Apr 15, 2024 -

Ciocca Chevrolet of Princeton responded

Hi Beth, thank you for the review. We are so happy to hear you enjoyed the lounge and your service went quick. Please let us know if we can be of further assistance!

April 11, 2024

The service was good and exactly what I wanted done. The wait time was a lot longer than I expected. However, the service advisor was very courteous and kept me informed on the progress. More

by dominic.battisti17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin
Apr 12, 2024 -

Ciocca Chevrolet of Princeton responded

Thank you for the kind review of our service department, Dominic. We apologize for the longer than expected wait.

April 11, 2024

Erin is a great employee. Very friendly and helpful. Only issue l have is l tried trading in my vehicle l purchased from them and they told me vehicle is only worth 8k but whe More

by RDELGADONY504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ayorinde Sonubi
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Ciocca Chevrolet of Princeton responded

We apologize you were not satisfied with your trade in offer, Rdelgado. If you would like to discuss anything further please reach out to our team at (609) 227-4561

April 11, 2024

The service was good, but it would be great IF the Technician put the seat back to where it was when he first got in it. I'm not a small person & it was a tight squeeze to get back in to adjust the s More

by THEGARY39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Orourke
Apr 12, 2024 -

Ciocca Chevrolet of Princeton responded

Thanks for sharing your experience with us, Gary. We apologize for the technician not readjusting your seat. We will make a note of this for handling future service visits!

April 07, 2024

I had a great experience at Ciocca for a basic service. They were able to squeeze me in last minute and provided excellent advice on some upcoming maintenance for my car. Friendly service and professional More

by ESCOBARDANNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Lutrario
Apr 08, 2024 -

Ciocca Chevrolet of Princeton responded

Thanks Danny, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

April 06, 2024

I was happy to get a new tire. The staff were very efficient. I had no appointment. More

by DROMINIDY777
Recommend Dealer
Yes
Employees Worked With
Eric ORourke, I believe.
Apr 08, 2024 -

Ciocca Chevrolet of Princeton responded

We appreciate you taking the time to write us a review! Please let us know if we can do anything else to help!

April 06, 2024

Great customer service quick and easy will definitely come back. Z a z z z z More

by DANIE.1214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Hurlbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ayorinde Sonubi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Mac Pherson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Catucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hassani Shingles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Ciocca Chevrolet of Princeton responded

Thank you for such a kind review regarding our service department! We hope to see you again.

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