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Ciocca Chevrolet of Princeton - Service Center

Lawrenceville, NJ

4.5
551 Reviews

551 Reviews of Ciocca Chevrolet of Princeton - Service Center

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March 15, 2019

Service Experience All aspects of 60K service were performed quickly and well. Service appointment was made easily and at a time convenient for me. Pricing was fair, More

by LAURIVI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua (Service), Graham Horst
Mar 18, 2019 -

Ciocca Chevrolet of Princeton responded

We're glad we could get everything taken care of and get you back on the road! Thanks for taking the time to write us a review, LAURIVI! We hope to see you again!

March 15, 2019

Excellence !! Team Ciocca is courteous, positive, responsive, accommodating and overall great people! Everyone made sure that anyone in the facility was being he More

by Barbara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Jimenez, Agnes, Milton Lee, Graham Horst, Joseph Goulazian
Mar 18, 2019 -

Ciocca Chevrolet of Princeton responded

Great! Thanks for sharing with us, Barbara! Have a great day!

March 15, 2019

Great service! Visited dealership for an oil change. Personnel were very friendly, courteous and professional. Work was done quickly and through. Highly recommend C More

by George.hartman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milton Lee, Graham Horst, Michael Minniti, Kate Rufe
Mar 18, 2019 -

Ciocca Chevrolet of Princeton responded

We're glad to hear it! Thanks for taking the time to write us a review, George!

March 15, 2019

Excellent Service Very out standing job everything was perfect and everyone was great and I will be back again when ever in need, thank you to Megan, and a very special More

by Lowell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Horst, Kate Rufe
Mar 18, 2019 -

Ciocca Chevrolet of Princeton responded

Thanks, Lowell! We hope to be of service again in the future!

March 15, 2019

Personable Service People The service people were very welcoming, they explained what was wrong with the vehicle. When I mentioned I would have to come back another day to comp More

by CAYMNADIVER69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milton Lee, Graham Horst, Michael Minniti
Mar 18, 2019 -

Ciocca Chevrolet of Princeton responded

Thanks for the great review and recommendation,CAYMNADIVER69! We're glad we could provide you with an exceptional experience!

March 14, 2019

First time customer This was my first time taking my vehicle in for service and I was very satisfied. My appointment time was met and my vehicle was completed in under t More

by Rob C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Boyle, Zach Ott, Kelly Kuebler, Kate Rufe
Mar 14, 2019 -

Ciocca Chevrolet of Princeton responded

We're glad we could get everything taken care of for you quickly, Rob! Thanks for sharing with us!

March 13, 2019

Experience was very good Service advisor was very excellent explaining to me about cost of everything just waiting on light bulb part to come in. Waiting room was very clean a More

by ECARABALLO5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua
Mar 14, 2019 -

Ciocca Chevrolet of Princeton responded

Thanks for sharing with us, ECARABALLO5!

March 13, 2019

OK but pricy Difficult communication. Unclear contact. Kate, Meghan, Graham? Rings through. Then goes to answering machine. Bill 34% more than phone quote. Very e More

by RDTOOTHAKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Graham Horst, Kate Rufe
Mar 14, 2019 -

Ciocca Chevrolet of Princeton responded

RDTOOTHAKER, we're sorry to learn you were disappointed with our dealership. Customer service is our top priority. Please feel free to call us at (609) 323-2200 and speak to general manager Bryan Zanolini about your situation to see how he can help. We appreciate your feedback.

March 12, 2019

Oil Change Kate and Dave were great. Problem with water pump was found ,Dave got me a loaner and promised a early afternoon finish. Got a call early call the nex More

by studwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Service Manager, Kate Rufe
Mar 14, 2019 -

Ciocca Chevrolet of Princeton responded

Glad we could get it all taken care of for you, studwell! Let us know if we can help with anything else!

March 12, 2019

Saved money. They fixed my front radar by cleaning the coroded wires saving me from spending lots of money on a new radar unit. Did a great job. More

by CAPTRICH0905
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate Rufe
Mar 14, 2019 -

Ciocca Chevrolet of Princeton responded

We're glad to hear it, CAPTRICH0905! Thanks for writing us a review!

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