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Ciocca Chevrolet of Princeton - Service Center

Lawrenceville, NJ

4.5
551 Reviews

551 Reviews of Ciocca Chevrolet of Princeton - Service Center

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May 02, 2019

Oil service Good prompt service and courteous staff. The staff is always welcoming and offering free WiFi is always nice. Clean and comfortable waiting area. Th More

by Bino66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane
May 03, 2019 -

Ciocca Chevrolet of Princeton responded

Thanks for the great review, Bino66!

May 02, 2019

Disappointed I had some issues and emailed the dealership several times and nobody got back to me. Very disappointed as they advertise 100 percent satisfaction. Wi More

by HENCAST96
Customer Service
Recommend Dealer
No
Employees Worked With
Richard LaFever
May 06, 2019 -

Ciocca Chevrolet of Princeton responded

HENCAST96, we're sorry to hear you haven't gotten a response yet. Please feel free to call us at (609) 323-2200 and speak to general sales manager Dan Maida; he will be more than happy to assist you.

May 06, 2019 -

HENCAST96 responded

I think the dealership should reach out to me, not me having to call again.

May 06, 2019 -

Ciocca Chevrolet of Princeton responded

We'd be happy to have someone reach out to you, but we are unable to see your name through DealerRater and don't have enough information to find you based on your review. We also don't want you to share any private information like a phone number on DealerRater. Please let us know how you'd like to proceed.

May 01, 2019

Good service experience. Friendly staff, comfortable waiting area with good coffee/tea selection. The free popcorn and WiFi was an added bonus and made the wait pleasant and More

by DEV21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Costin
May 03, 2019 -

Ciocca Chevrolet of Princeton responded

Thanks for taking time to write us a review, DEV21! We're glad you enjoyed your visit!

May 01, 2019

Excellent service My car was ready on time just as promised. Work was done efficiently as well. Everyone was very helpful and answered any questions we had. More

by LCB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua
May 03, 2019 -

Ciocca Chevrolet of Princeton responded

That's what we strive for, LCB! Thanks for writing us a review!

May 01, 2019

Pleasant expeditious service went in for an oil change they were on time with a very quick and good service also staff was friendly and would update me on my vehicles status More

by WEBBCHRIS77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Jimenez, Christopher Fernandes, Kate Rufe
May 03, 2019 -

Ciocca Chevrolet of Princeton responded

Thanks, WEBBCHRIS77!

April 30, 2019

Easy going and informative Shane was very helpful and attentive. I appreciated all his support. The service on my car was well done, thank you so much for all everything More

by PATRICIACEDENO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Hoiles
May 01, 2019 -

Ciocca Chevrolet of Princeton responded

Thanks for sharing with us, PATRICIACEDENO! We're glad to hear it!

April 29, 2019

Excellent Service The service department discovered an issue with my Chevy Colorado and repaired it in a timely fashion and the repair was covered by extended warrant More

by WSG1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate Rufe
May 01, 2019 -

Ciocca Chevrolet of Princeton responded

We're glad we could get it all taken care of, WSG1964! Thanks for sharing!

April 29, 2019

Good Service is Worth the Wait Friendly service staff, reliable service, and good coffee make waiting for maintenance on my car worthwhile. Spending the time in Ciocca's quiet and c More

by GHUSTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Holies
May 01, 2019 -

Ciocca Chevrolet of Princeton responded

Thanks for taking time to write us a review, GHUSTH! We're glad you enjoyed your service experience with us!

April 28, 2019

Excellent quick service Excellent quick service. We called same day to see if we could be squeezed in for service and we were taken right away and service completed that same More

by RJC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate Rufe
Jun 19, 2019 -

Ciocca Chevrolet of Princeton responded

Thank you for the great review, RJC! We are so glad you were able to have a great experience! We hope to see you at Ciocca again!

April 27, 2019

1st service for new car. Kate made the process of getting the car serviced less stressful. She was very helpful. Oil change/rotation of tires was done quickly. Nice waiting More

by ROOCK912
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate Rufe
Jun 19, 2019 -

Ciocca Chevrolet of Princeton responded

Thank you for the great review! We are so glad that we were able to take the stress away from your 1st service! We hope to see you at Ciocca again!

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