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Ciocca Chevrolet of Princeton - Service Center

Lawrenceville, NJ

4.5
551 Reviews

551 Reviews of Ciocca Chevrolet of Princeton - Service Center

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November 27, 2019

I was very disappointed with the service and will not return. Wait was very long despite having an early morning appointment and service manager was very disrespectful. More

by JD
Recommend Dealer
No
Employees Worked With
Dave Marra
Nov 27, 2019 -

Ciocca Chevrolet of Princeton responded

JD, we apologize for your experience with us. Please feel free to contact us at (609) 323-2200 and speak to general sales manager James Jimenez to see how he can help. Thank you for your feedback.

November 23, 2019

Lied to and service doesn’t return voicemails Service manager Dave lied to me about my leaking 3rd brake light being repaired which wasn’t, they show no concerns about my trucks problems and when More

by SSMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave (service manager), Kate Rufe
Nov 25, 2019 -

Ciocca Chevrolet of Princeton responded

SSMAN, we apologize for your experience with us. Please feel free to call us at (609) 323-2200 and speak to general sales manager James Jimenez so he can better understand your experience and help however he can. Thank you for your feedback.

November 13, 2019

Purchase and service Additional parts ordered and arrived, I was notified of its arrival and the parts were installed in a timely manner. Service personals were very fr More

by CRUISERMC
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Milton Lee, Joseph Goulazian, Craig Eshleman
Nov 14, 2019 -

Ciocca Chevrolet of Princeton responded

Thanks for taking time to write us a review, CRUISERMC! We really appreciate it!

October 30, 2019

Surprisingly smooth experience . Staff let me out of my current lease early and tracked down the model and color that I wanted in one day. Hank Kaufmann was very helpful. More

by DONALDBIGGS6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Boyle, Zach Ott, Mike Drake, Joseph Goulazian, Hank Kaufmann, Alex Mariani
Nov 05, 2019 -

Ciocca Chevrolet of Princeton responded

Thanks, Donald!

September 05, 2019

Taking advantage My wife took her leased car in for Lube, oil, filter and tire rotation, when her car was done the bill was $1000.00 dollars, she questioned it and was More

by Gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Milton Lee, Kate Rufe
Sep 06, 2019 -

Ciocca Chevrolet of Princeton responded

Gary, we're sorry to hear you weren't satisfied with our dealership. Please feel free to call us at (609) 323-2200 and speak to general sales manager James Jimenez to see how he can help improve your experience. Thank you for your feedback.

May 13, 2019

Easy and quick The service professionals were courteous, helpful and completed the job on time. Even better because I didn’t have to pay anything as it was covered a More

by KARTHI.GE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate Rufe
May 16, 2019 -

Ciocca Chevrolet of Princeton responded

Thanks for taking time to write us a review, KARTHI.GE!

May 08, 2019

Actuator problem During oil change Josh discovered problem with an actuator that was malfunctioning. Same was repaired by your mechanics. I am very satisfied with your More

by FFDIST5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
May 10, 2019 -

Ciocca Chevrolet of Princeton responded

Thanks, FFDIST5! We're glad we could get everything taken care of for you!

May 07, 2019

oil change and birthday car wash from our purchase to service every one in the organization could not be more friendly and helpful. every experience was great. in fact since our purch More

by TIREMAN12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Drake, Kate Rufe
May 07, 2019 -

Ciocca Chevrolet of Princeton responded

Thanks, TIREMAN12! We're glad to hear it!

May 06, 2019

Timely Quality Service The attention to on time maintenance of my vehicle is appreciated and will help extend the life of the vehicle . In addition it provides for safe ope More

by DIANNE.GRAVATT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Hollies
May 07, 2019 -

Ciocca Chevrolet of Princeton responded

Thanks, Dianne! We look forward to being of service again!

May 03, 2019

Excellent service and timely. Out in under an hour. Comfortable waiting area with free coffee. Free WiFi. Clean seating area and cleat bath room area More

by CDELISA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate Rufe
May 06, 2019 -

Ciocca Chevrolet of Princeton responded

Thanks for writing us a review, CDELISA!

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