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Ciocca Chevrolet

Quakertown, PA

4.7
493 Reviews
THE CIOCCA PROMISE - 1 Year Free Oil & Filter Changes. Tire & Wheel Protection (12 Month/15k miles). Powertrain Warranty with AC Coverage (up to 100k Miles). Contact dealer for more details.
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855 S. West End Blvd.

Quakertown, PA

18951

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June 26, 2012

Ray was a great salesman kept me updated with everything. They worked great with me on the trade in of my 2010 camaro for a 2012 camaro. They really worked on the price of the car to make sure the bank would More

by Fghaas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Reichardt
June 24, 2012

BUYER BEWARE! The salesman called me and said he had just received a car he wanted to show me but after driving 5 hours to Jersey and back I didn't want to deal that day... way too stressed, told him I was t More

by JParkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Greg Fichter
Jul 23, 2012 -

Ciocca Chevrolet responded

Faulkenr Ciocca Chevrolet participates in the DealerRater Certified Dealer Program because we are committed to providing high quality customer service, but based on your DealerRater review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at their dealership. I am sorry you weren't completely satisfied with your purchase experience Ms. Parkins. After reviewing the concern with the sales manager and sales person each was surprised that you were so upset, particularly since you brought the salesperson in tomato plants a day or two later. I would be happy to offer you an oil change an our expense. If you would like to take us up on this offer please contact me directly at jpursel@fcdealerships.com. Sincerely, Jeff Pursel eCommerce Director Faulkner Ciocca Dealerships

June 22, 2012

Greg Fichter went the extra mile to help me secure a new Greg Fichter went the extra mile to help me secure a new Chevy Silverado work truck. He explored financing options with me, and later helped me to More

by Dennis Deverin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Fichter
June 11, 2012

Greg our salesperson was extremely helpful in our purchase. We are from upstate NY and had alot of questions about the vehicle we purchased and he was able to answer all of them quickly and honestly More

by godden93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Fitcher
June 04, 2012

We had a wonderful purchasing experience at Faulkner-Ciocca Chevrolet. We were 100% satisfied with everything the sales and financing teams did for us. We had purchased a 2011 Hyundai Sonata f More

by KimLand123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Kratchwell
June 03, 2012

The day we walked into the dealership was on 05/26/2012. It was a very hot and humid day. We started looking for a car for our son and ended up buying three cars. First let me say Greg Smith is the onl More

by jdeleonesr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Smith Gen Mgr, Rick Jarnagin Sales
June 01, 2012

The staff was very helpful in making the new car purchase go very smooth. Denny was a big help along with Eric. Frank did a great job enjoyed talking to him I believe he will do well as a salesman. Every que More

by quicksil1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Giannetti, Denny, and Eric Narodocich
May 25, 2012

I purchased a new Chevy Cruz on 5-23-12. My experience was excellent. My sales person was Rick Jarnagin Jr. His expertise and knowledge on the vehicle was superb. Rick was helpful and friendly. I was in a More

by horsham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick L. Jarnagin Jr.
May 16, 2012

Everyone there made the experience a painless process. They were all very patient with me as I looked at many different models and drove many different cars. They were willinging to bring in cars from oth More

by julieannsuter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray, Greg, and the finance manager
May 12, 2012

We had a great experience. We will be recommending and doing business again. Eric was very knowledgable about the Equinox. He showed me everything that I needed to know to feel comfortable in my new car. More

by Cnovak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Kratchwell, Eric Kratchwell
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