Ciocca Chevrolet | Page 42

The entire Faulkner staff was friendly & helpful. We traded an '09 Escape on a '13 Volt and couldn't be happier. Everyone involved in the sale was polite, professional and genuinely interested to see t traded an '09 Escape on a '13 Volt and couldn't be happier. Everyone involved in the sale was polite, professional and genuinely interested to see that we had a good shopping experience. More

It was my first time buying a new car, the saleman was very educated, polite he explained everything with details. Financial deparment worked with me very well. I would recomend Faulkner to anyone for the very educated, polite he explained everything with details. Financial deparment worked with me very well. I would recomend Faulkner to anyone for their great customer service and great prices. More

We were greeted by several happy employees when we entered the dealership. Having never leased a car before, Greg was very informative about the process. Greg was also very helpful in meeting the re entered the dealership. Having never leased a car before, Greg was very informative about the process. Greg was also very helpful in meeting the requests we made in a timely manner. This is the first car buying experience that was actually fun! Greg took time to familiarize us with the cars bells & whistles. He even called the following day to find out if we had any questions or concerns. We would highly recommend this dealership! THANKS GREG!!! More

Matt and Greg were great. They had us in and out of the dealership in about an hour. We got the SUV we wanted at a good price. We were offered beverages and snacks. Greg even went so far as to entertain th dealership in about an hour. We got the SUV we wanted at a good price. We were offered beverages and snacks. Greg even went so far as to entertain the kids as though he was a big child himself. Everything was explained to us in easy to understand terms we left the dealership incredibly happy with our purchase. We look forward to dealing with Greg and Matt again. More

We were taken care of by very personable and professional people. Everyone was helpful. We had all our questions answered. The car controls were explained to us before we left the shop which I found helpf people. Everyone was helpful. We had all our questions answered. The car controls were explained to us before we left the shop which I found helpful. We love our new car and will recommend this dealer to others. More

We traveled better than an hour from our home area to check out this dealer. When researching the new Chevy Equinox on the internet through Consumer Reports a contact was made to the dealership. They p check out this dealer. When researching the new Chevy Equinox on the internet through Consumer Reports a contact was made to the dealership. They promptly responded with a quote for one of the models on their lot. We went there to see the vehicle and persue a deal. Although this model was not the vehicle we wanted, the dealer located one and then went beyond any other dealer we had visited in order to close the deal with us. The price of the new vehicle with the options we specified was better and the trade allowance on our Buick was better as well. Together, that made the economic part of the decision simple for us. In addition to that, these folks were very curtious and professional and we were generally comfortable with the entire experience. The staff knew we were in the "process" of shopping a new car with multiple dealers and the deal they assembled easily beat the competition. Sounds simple enough I know because any dealer can evaluate another dealers numbers and then say we can beat that by maybe a hundred bucks or so, right! Here is the thing though, I didn't show them the numbers from the other dealers. We talked vaguely about where their numbers were and these folks came back and blew them out of the water! They will be on our list in the future for buying new cars, period... More

Staff was very professional. The sale was easy and not pressuring as they are normally. Sale price was fair. Loan approval process is pretty quick and provided me with a rate which was pretty competitive. pressuring as they are normally. Sale price was fair. Loan approval process is pretty quick and provided me with a rate which was pretty competitive. Very responsive to an issue with the Satellite radio where it was not turned on after a navigation install. Overall it was a pleasant experience More

Greg Fichter and as well as the financial staff provided excellent customer service. They work with you to make sure you get what you want for the right price. As advertised, they have the lowest price in t excellent customer service. They work with you to make sure you get what you want for the right price. As advertised, they have the lowest price in the area. I would refer them to anyone and will not hesitate to continue business with Faulkner-Ciocca Chevrolet. More

Greg Fichter was honest, knowledgeable and very easy to work with. I WILL recommend this dealership in the future. Thank You Faulkner Ciocca for all of your help! work with. I WILL recommend this dealership in the future. Thank You Faulkner Ciocca for all of your help! More