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Ciocca Chevrolet
Quakertown, PA
486 Reviews
THE CIOCCA PROMISE - 1 Year Free Oil & Filter Changes. Tire & Wheel Protection (12 Month/15k miles). Powertrain Warranty with AC Coverage (up to 100k Miles). Contact dealer for more details.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 487 reviews
March 13, 2025
Ben was a fantastic salesman and wonderful to work with. Gave me any and all information I asked for in a timely manner. All the staff at the dealership went above and beyond, and made me feel like I was am Gave me any and all information I asked for in a timely manner. All the staff at the dealership went above and beyond, and made me feel like I was among friends. 10/10 highly recommended! More
by SLW1
Verified Customer
March 09, 2025
Always accommodating with making appointments to fit my schedule friendly courteous and professional. Thank you Chris Wigand for your undivided attention to each customer. Really appreciate being kept advi schedule friendly courteous and professional. Thank you Chris Wigand for your undivided attention to each customer. Really appreciate being kept advised of upcoming maintenance that has kept my car running safely and efficiently! Appreciate the video provided with each servicing allowing me to participate in service being done! I drive one and a half to 2,hours from south Jersey to come to Ciocca and will continue to do so because of the quality of service provided. Thank you Ciocca of Quakertown for setting the standard for customer service! More
by EILEEN.MCGLYNN7
Employees Worked With
Chris Wygand
March 05, 2025
My sales guy was Ben he was great friendly easy to work with would buy from him again with would buy from him again More
by JORDANBOYD902
Employees Worked With
February 26, 2025
Let me preface this by saying that I don't leave negative reviews, however in this instance I believe it is warranted. We were contacted by chevy to buy back our truck. A personal situation that requires us reviews, however in this instance I believe it is warranted. We were contacted by chevy to buy back our truck. A personal situation that requires us to move abroad for a sick family member allowed us to be open to this offer. Our sales rep. gave us a deal on the buy back and lease that seemed favorable to both parties, albeit we were aware that we were losing money on the truck. When we arrived at the dealership it was explained to us, by a different sales rep. (Dominic was out of office) that the loaner vehicle we would be leasing already had 2k miles on it and that meant we had 8k left even though we were paying for 10k miles a year. If we wanted the full 10k miles, we would have to pay extra...having driven under the minimums previously we decided not to pay extra. This was the first red flag that was not communicated up front and quite frankly had no bearing on our mileage usage of the vehicle considering we didn't put 2k on the loaner lease. Next when we were inside going over the deal, I had asked about the buy back of the truck. In my initial conversations with Dominic there was no mention that the difference between the truck loan and the buy back offer would be used as a down payment for the lease. We were specifically told that it was first month down for the lease only. This was the second red flag in which we believe we were mislead and would have had to infer and decipher the offer to understand that the buy back of the truck was included in the lease - not only would this not have been a fair offer, it was shocking to hear onsite as we under a different impression. Daniel came out and offered us a higher monthly payment for the lease in order to pay us the difference between the truck loan and offer. We moved forward with this although in hindsight we should have walked out. The next morning we received a text from a sales rep asking if we wanted our dash cam back that was in the truck. I said yes but was told that if I wanted it back I would have to pay for it to be uninstalled. The cost for it to be uninstalled was 50% more than the cost I paid to have it installed initially by the same dealership and was more than the cost of the camera. He then told me that they were taking it out ANYWAY but if I wanted it, I would still have to pay the service fee. I found this interaction to be absolutely abhorrent. This entire interaction doesn't align with the Ciocca promise to be, "completely satisfied with the process surrounding your purchase. Our goal is to ensure that you're so pleased with your experience that you call on us again the next time you or your loved ones need to buy a vehicle." We went back to this dealership specifically because our purchase of the truck in 2022 was a good experience. However this most recent interaction was tainted by deceptive and misleading sales practices and a lack of courtesy. Chevy has been our household brand since my dad bought a Camaro in the 60s, to my mom having a line of trailblazers, to my brothers having trucks, Novas, and Chevelles, etc., to I, myself having 4 GM vehicles. It sincerely disappoints me to say that this experience has turned me off from the brand altogether. More
by MDH
February 22, 2025
Great guest experience and made it easy for me to purchase my first car! Awesome staff! purchase my first car! Awesome staff! More
by KENNYNGUYEN0930
February 13, 2025
February 12, 2025
Sold a car with metal fragments in transmission and found this out after only having it 5 days. And it’s still my problem to fix? Make it make sense this out after only having it 5 days. And it’s still my problem to fix? Make it make sense More
by Kelsey
February 12, 2025
Unreliable, sells cars with metal inside transmission, leaves it up to you to pay out of pocket even though they knew it was messed up and I called them 5 days after leaving the lot and trading in my 24 a leaves it up to you to pay out of pocket even though they knew it was messed up and I called them 5 days after leaving the lot and trading in my 24 accord. More
by Kelsey
February 09, 2025
Swift process. Dominic made our buying experience pleasant from start to finish. Good experience overall Dominic made our buying experience pleasant from start to finish. Good experience overall More
by Colcast131
