Chuck Nicholson GMC Mazda

Great same day service , provided a rental, great team on the service side to work with , no reason to not be coming back , Thanks again!!! on the service side to work with , no reason to not be coming back , Thanks again!!! More

Joe Penrod was a great help and very professional. He went over the vehicle with me and also set up my phone. Doug was great also and explained everything to me in great detail. went over the vehicle with me and also set up my phone. Doug was great also and explained everything to me in great detail. More

The experience was top rate as usual and honesty is part of the culture throughout. This was my fifth vehicle I have purchased from Chuck Nicholson in the last 8 years. of the culture throughout. This was my fifth vehicle I have purchased from Chuck Nicholson in the last 8 years. More

If you have a vehicle to trade in beware. I Drove 3 hours to purchase a 2021 Sierra and trade in my 2018 Silverado 1500 Z71 4wd with 34,478mi on it. I Kbb’d it prior to the drive and was expecting to get aro to purchase a 2021 Sierra and trade in my 2018 Silverado 1500 Z71 4wd with 34,478mi on it. I Kbb’d it prior to the drive and was expecting to get around $35k based on Good/Very good condition. The Dealership test drove my truck for the appraisal and got into an accident, the accident was the other persons fault as they crossed the centerline. My 2018 Silverado has damage to the bumper/grille/headlight/fender. Neither I nor the dealership had dealt with a situation like this so I didn’t know what to expect. My assumption was the dealership would take some responsibility for what happened and offer me a fair price on my trade. That was not the case, I feel they should have looked at the truck I brought in there before the accident and then discounted the truck from that point instead they chose to use a fair price around $33.5k and then offer me what seemed like a very low $28k. I was told it was a lose lose situation for both parties but to me it felt like I was the one losing since I would be getting less for my trade and having to finance more. Both parties agreed the deal was on hold...then later that night I had a hit on my credit report that I didn’t authorize. I text the sales manager and was never given an answer on why my credit had been run when we all chose to wait and see what the insurance company was going to work out. I chose to get my truck fixed and pursue a different dealer and was given $32k which I felt was a little more fair. While all of this was going on I never got a single phone call from Chuck Nicholson asking about how the process of getting my truck fixed was going or an apology about how things went that day. I also never got a courtesy phone call or email letting me know the truck I was interested in had been sold. More

If you are in desperate need of a car, John Berry is your guy! He was super helpful, gave me plenty of options and was sure to explain what everything meant. I am only 20 and it was my first time purchasing guy! He was super helpful, gave me plenty of options and was sure to explain what everything meant. I am only 20 and it was my first time purchasing a car so I had a lot of questions about the bank, loans, credit, APR, etc.. He was patient, understanding, & had personality during the process! It was super quick for the process it takes to getting a new car....10/10 recommend this place for their wide variety of vehicles & 100% assure you John will take care of your needs. I came in with a budget on my down payment and what I expected to pay monthly— all equivalent to what I ended up with. Thanks a bunch, will be here for any car I need in the future. More

Not very happy never found the issues said I needed a part change when I didn't and tried to charge me 1900.00 when it wasn't necessary so I paid almost 300.00 for nothing part change when I didn't and tried to charge me 1900.00 when it wasn't necessary so I paid almost 300.00 for nothing More

Have been a customer for a lot of years. I have always been treated very well and always received great service. Have always been up front with me on any issue been treated very well and always received great service. Have always been up front with me on any issue More

I received the call from teh inquiry about the 2002 f150. The salesman basically did not want to sell me the vehicle. He said it was for local sale and would not recommend driving the truck on the highway ba The salesman basically did not want to sell me the vehicle. He said it was for local sale and would not recommend driving the truck on the highway back to where I lived as he felt it was not safe. This was very odd as I thought if it was not safe for highway why would anyone want to buy it in the first place. More

All around best Service and Sales dept . All the personnel courteous and friendly , convenient . Always get your appt quickly and have rental cars available or nice waiting areas personnel courteous and friendly , convenient . Always get your appt quickly and have rental cars available or nice waiting areas More

When I took delivery of the car it was not cleaned up. They said they would fix a tire leak all they did was put air in and it is still leaking. They said they would fix a tire leak all they did was put air in and it is still leaking. More