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Chuck Nicholson GMC Mazda

Dover, OH

4.8
1,270 Reviews

135 W Broadway St

Dover, OH

44622

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Showing 1,270 reviews

February 25, 2021

I was very pleased with the service. The promptness from the first phone to finishing my truck. Very nice to work with. Thanks so much. More

by Ice man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Toland
Feb 26, 2021 -

Chuck Nicholson GMC Mazda responded

Thanks for for the positive review! At Chuck Nicholson GMC Mazda, we know that our success resides on your satisfaction, so we make sure that your vehicle receives the care that it deserves. Our team of factory trained technicians is dedicated to keeping your vehicle in top running order, and our service staff is here to ensure that you have the best customer experience. That's part of the Chuck Nicholson Advantage!

February 23, 2021

Always a great experience and quality work and customer relations. Could have put spare tire back under the truck for me. Expected they would do that. More

by CAMICONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Toland
Feb 25, 2021 -

Chuck Nicholson GMC Mazda responded

Thank you for the positive review. We appreciate your feedback and we'll be sure to be more mindful of the extra details on your next visit! At Chuck Nicholson GMC Mazda, it's always our intention to go above and beyond for our customers every single time, so let us know how we're doing whenever you visit. Because our success depends on your satisfaction.

February 20, 2021

All went smoothly. Very pleased with everything. Was able to schedule an appointment that worked for my time schedule. Jim was very friendly and courteous. More

by Ohio Girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Toland
Feb 22, 2021 -

Chuck Nicholson GMC Mazda responded

Thank you for the 5* review! At Chuck Nicholson GMC Mazda, our success depends on your satisfaction! That's why we go above and beyond, every time, to make sure that we make your experience here a positive one!

February 17, 2021

New truck, Mazda lease & a used suv. JB is the man !!! Flexible. Understanding. And funny. Go see John Berry at Chuck Nicholson for your next vehicle. More

by SHANE41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Berry
Feb 22, 2021 -

Chuck Nicholson GMC Mazda responded

Thanks for the positive review, Shane! John, and all of us here at Chuck Nicholson GMC Mazda appreciate it greatly!

February 16, 2021

Ted Mast was wonderful to work with. Our wants and needs in a new vehicle were very hard to find, especially for the price we were willing to pay. Ted worked hard and got us exactly everything we wanted. More

by GRIZZ_GDAWG
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Jamiel, Doug Alsept, Ted Mast
Feb 17, 2021 -

Chuck Nicholson GMC Mazda responded

Thank you for choosing us for your vehicle purchase, and thanks for the 5* review! At Chuck Nicholson GMC Mazda, we go above and beyond for every customer, every time. So whether it's spending time with you to find out exactly what you're looking for, or working with you to make sure that you're taking home a new car, truck or SUV at a price that you're happy with, we're here to assist with all of your needs! That's part of the Chuck Nicholson Advantage!

February 16, 2021

The service department was very easy to work with and helpful. Will definitely be back for future services. Easy to deal with and treated with lots of respect. More

by jstarner75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Toland
Feb 17, 2021 -

Chuck Nicholson GMC Mazda responded

Thanks for the 5* review! When you bring your vehicle in for service at Chuck Nicholson GMC Mazda, our goal is to make sure that your visit is as smooth and stress free as possible. We know that our success depends on your satisfaction, so we make sure that we go above and beyond for every customer every time! That's part of what we call the Chuck Nicholson Advantage!

February 16, 2021

Easy check in. Friendly advisors. Prompt service thru the visit. I did feel that the service was a bit over priced. I would recommend a friend if asked. More

by LEO.BURLETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Toland
Feb 17, 2021 -

Chuck Nicholson GMC Mazda responded

Thanks for the positive review, Leo! We appreciate your opinion on the cost of the work that we do, and we can assure you that, at Chuck Nicholson GMC Mazda, the value of the work performed by our factory trained technicians, using state of the art equipment, matches the price that you pay in quality, convenience and reliability!

February 13, 2021

From the time I first called for service repair on my car, everyone was very courteous and professional and knowledgeable. A good experience from the receptionist directing my call to the service person More

by keynotes071252
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Toland
Feb 16, 2021 -

Chuck Nicholson GMC Mazda responded

Thank you so much for the 5* review! It's fantastic that we were able to provide you with an excellent experience during your visit! At Chuck Nicholson GMC Mazda, we treat our customers like family. From the moment you walk in to the showroom or the service center, until the moment you drive off of the lot, we go above and beyond to ensure that you have the best customer experience. That's part of the Chuck Nicholson Advantage!

February 10, 2021

We had a fantastic experience at chuck nicholson! Everyone was very accommodating, very kind, and professional! They didn’t play any games and were very straightforward and very fair with pricing, on More

by KaylaMcnutt18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Moore, Doug Alsept, Mike Hastings
Feb 11, 2021 -

Chuck Nicholson GMC Mazda responded

Thank you for the kind words, Kayla, and thank you for the 5* review! We're excited that you had such a positive experience, and we can't wait for you to stop by and let us know how much you love your new Buick Enclave! Welcome to the Chuck Nicholson family!

February 09, 2021

Great service very professional from start to finish with the purchase and any service related issues I would recommend joe Pernod and sales staff to anyone looking for a vehicle More

by Fredjoysmart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Jamiel, Doug Alsept, Jim Toland, Joe Penrod, Eli Saba
Feb 10, 2021 -

Chuck Nicholson GMC Mazda responded

Thank you very much for the 5* review! At Chuck Nicholson GMC Mazda, our goal is to make sure that you're comfortable throughout your visit here, satisfied when you leave and excited to come back and see us again. It's what our success depends on!

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