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Chuck Nicholson GMC Mazda

Dover, OH

Overview
Reviews
4.8
1,270 Reviews
Call Dealership (330) 401-2011
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135 W Broadway St

Dover, OH

44622

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Showing 1,270 reviews

March 15, 2021

Great service! Needed to trade in my vehicle and and find a similar sized SUV. Ted Mast worked with me to find a great deal on a great car. More

by Austin Mast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Alsept, Ted Mast
Report | Print
Mar 17, 2021 -

Chuck Nicholson GMC Mazda responded

Thanks for the 5* review, Austin! It's great to hear that we were able to get you into a vehicle that was a better fit for you!

March 14, 2021

Ted Mast was very helpful in getting just the truck we were looking for. He communicated well keeping us updated on the progress. While picking the truck up Doug Alsept was very helpful with the best fina More

by Falleshouse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Alsept, Ted Mast
Report | Print
Mar 15, 2021 -

Chuck Nicholson GMC Mazda responded

Thanks for the 5* review! We're always here to help, at Chuck Nicholson GMC Mazda! From the time you walk into the showroom, until the time you drive off of the lot in your new vehicle, our sales and service teams are here to assist with all of your needs. That's the Chuck Nicholson Advantage!

March 12, 2021

The staff at Chuck Nicholson always makes their customers feel like they are the most important people of the day. Very friendly and helpful !! Quick service!! More

by schrockmaryann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Toland
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Mar 15, 2021 -

Chuck Nicholson GMC Mazda responded

Thank you for the 5* review! At Chuck Nicholson GMC Mazda, everyone is here to make sure you feel like the most important person of the day because you are! Our success rests on our customers' satisfaction, so we want to make sure that we go above and beyond for every customer, 100% of the time. That's the Chuck Nicholson Advantage!

March 10, 2021

Joe Penrod goes above and strives to make it fun and easy to buy. Joe is upfront with the honest attitude! Will definitely be back! More

by bren183
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Moore, Doug Alsept, Joe Penrod
Report | Print
Mar 10, 2021 -

Chuck Nicholson GMC Mazda responded

Thank you for the positive review! At Chuck Nicholson GMC Mazda, going above and beyond for our customers isn't an exception; it's the rule! We want to ensure the best experience for every customer, every time, because our success depends on your satisfaction!

March 10, 2021

Very friendly and helpful. The buying process was smooth and quick! The car I come to view was clean and ready for me to test drive when I arrived. Left with the Car and love it! More

by KAT_CORNELL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Moore, Doug Alsept, John Berry, Joe Penrod, Eli Saba
Report | Print
Mar 11, 2021 -

Chuck Nicholson GMC Mazda responded

Thanks for the 5* review Kat! And thank you for making the long trip up from Zanesville in the cold and ice to let us help you find your perfect car! At Chuck Nicholson GMC Mazda, we do everything we can to make sure that your car buying experience is as easy and stress free as possible, because our success depends on your satisfaction. By the way, didn't I tell you that the Soul Red Crystal Metallic was an amazing color?

March 09, 2021

We had an absolutely stellar evening at Chuck Nicholson GMC Mazda while shopping for a new van. Ted answered all our questions and made us feel like family. Then he sent us home in a vehicle that we lov More

by hjweaver
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ted Mast
Report | Print
Mar 09, 2021 -

Chuck Nicholson GMC Mazda responded

Joe, Heather, thank you so much! We are SO glad that you love your new Grand Caravan! Make sure you come see us with any questions, service needs, or even just to show off your new ride! Welcome to the Chuck Nicholson family!

March 09, 2021

The best truck shopping experience I’ve ever had always answered my questions very friendly would highly recommend this dealership and there staff to anyone!! More

by T.PATRICK6969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Moore, Doug Alsept, John Berry, Greg Carr
Report | Print
Mar 10, 2021 -

Chuck Nicholson GMC Mazda responded

Thanks for the 5* review, Tim! At Chuck Nicholson GMC Mazda, we know that our success depends on your satisfaction. Our team goes above and beyond for every customer, every time, to ensure the best customer experience, so when you're ready to purchase your new vehicle, you know that the process will be as easy and hassle free as possible. That's the Chuck Nicholson advantage!

March 06, 2021

The salesman was straight forward and honest. Very refreshing and unusual for a car salesman. I would do business with them for sure. Thank you More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Carr
Report | Print
Mar 09, 2021 -

Chuck Nicholson GMC Mazda responded

Thank you for your business and thanks for the 5* review! At Chuck Nicholson GMC Mazda, we understand that our success resides on your satisfaction. It is important that you are comfortable throughout the buying process, which is why we want to make sure that there are no surprises when you're ready to purchase your new vehicle. We're relaxed, with our low pressure sales process, and transparent with our pricing, all to ensure that we build the best customer experience for you. That's the Chuck Nicholson Advantage!

March 04, 2021

Stress free transaction. Vehicle price was fair. Dealership personnel were very friendly and courteous. I would have no reservations dealing with my sales man again More

by CANADIANJACKFISH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cashier, 5 stars, Kevin Jamiel, Doug Alsept, Mike Hastings
Report | Print
Mar 05, 2021 -

Chuck Nicholson GMC Mazda responded

Thank you for your business, and for the positive review! Purchasing a new vehicle doesn't have to be stressful, and at Chuck Nicholson GMC Mazda, we go out of our way to make sure that it isn't. With our friendly, family atmosphere, no pressure sales, and transparent pricing, you can rest easy knowing exactly what to expect when you're ready to purchase your new vehicle. That's the Chuck Nicholson Advantage!

March 03, 2021

We are so happy with our used car buying experience at Chuck Nicholson's. We were actually dreading the whole car buying process but our sales rep, John Berry, was a great guy and made it very easy. We wo More

by Jon & Christy M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Alsept, John Berry
Report | Print
Mar 03, 2021 -

Chuck Nicholson GMC Mazda responded

Jon, Christy, thank you for making us your dealer of choice, and thank you for the 5* review! Buying a car is stressful, and it shouldn't be! Taking home a new car should be a fun and exciting experience. That's why, at Chuck Nicholson GMC Mazda, we go the extra mile to make sure that you are comfortable throughout the buying process, have a great customer experience and are excited to come back and see us. That's the Chuck Nicholson Advantage!

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