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Chuck Nicholson GMC Mazda

Dover, OH

4.8
1,270 Reviews

135 W Broadway St

Dover, OH

44622

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Showing 1,270 reviews

April 29, 2021

After speaking with the service department and getting an explanation of what was serviced it was taken care of. I appreciate the call and explanation of what had been done to service my car. More

by Jlmbmorris2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Penrod
April 28, 2021

Fantastic experience working with Ted Mast and everyone at Chuck Nicholson. They made buying my new car easy with absolutely no pressure. HIGHLY recommend for purchase and service. I actually live in Cleve More

by Rebeccamason2008
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Mast
Apr 29, 2021 -

Chuck Nicholson GMC Mazda responded

Thanks Rebecca! We're happy to have you! Come see us any time!

April 27, 2021

Ted greated us with a smile as he was checking out a brand new arrival to the dealership. He quickly introduced himself and helped us out with everything. More

by At4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Jamiel, Doug Alsept, Ted Mast
Apr 27, 2021 -

Chuck Nicholson GMC Mazda responded

Thank you for allowing us to help you find the perfect vehicle for you and thanks for the 5* review! At Chuck Nicholson GMC Mazda, we treat our customers like family. Everyone on our team is here to make sure you feel welcome and important from the moment you walk on to our lot, until you drive off in your new vehicle. That starts with the little things like a greeting or a fresh cup of coffee, and continues all the way throughout the buying process and beyond. We know that our success depends on your satisfaction, so we want to make sure that when you leave, you're always excited to come back and see us! Enjoy your new Sierra 3500HD!

April 27, 2021

Joey has always been there for me when I need a car I have had all good experiences dealing with chuck nickolson and Joey he is the best More

by KATHYMCMURRAY1
Friendliness
Recommend Dealer
Yes
Employees Worked With
Doug Moore, Doug Alsept, Joe Penrod
April 25, 2021

John Berry was very helpful. We found what we were looking for, the price was fair. We Overall had a good experience. We will recommend them to our friends. More

by DANDMHANLON
Recommend Dealer
Yes
Employees Worked With
Kevin Jamiel, Doug Alsept, John Berry, Joe Penrod
Apr 26, 2021 -

Chuck Nicholson GMC Mazda responded

Thank you for choosing us to help you find the vehicle you were looking for, and thanks for the 5* review! At Chuck Nicholson GMC Mazda, every one of our team members is here to make sure that you are satisfied with your experience, and excited to come back and see us. From the minute you step into our dealership, until the minute you drive off the lot in your new vehicle, your satisfaction is our top concern! That's part of the Chuck Nicholson Advantage!

April 23, 2021

First visit. Brought my GMC Terrain in for service. The service advisor was Cody. Absolute professional. Every employee greeted me with a friendly gesture and smile. Truly, a class act. Bonus points. More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Hodous
Apr 26, 2021 -

Chuck Nicholson GMC Mazda responded

Thanks for trusting us to handle your vehicle service for you, Mark! And thank you for the 5* review! At Chuck Nicholson GMC Mazda, we treat you like family,. We're all here to ensure that you have the best customer experience every time you visit. So whether it's an oil change or a major repair job, our factory trained technicians are ready to handle all of your service needs! That's part of the Chuck Nicholson Advantage!

April 22, 2021

The Service Center was very friendly and showed courtesy with our errands we had to get done and let us have a loaner vehicle!! I am greatful of their knowledge on my older GMC because they found the probl More

by gregshelby2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Toland
Apr 22, 2021 -

Chuck Nicholson GMC Mazda responded

Thank you for the positive review. Nobody likes to get their car, truck or SUV serviced. That's why we try and make the experience as comfortable and easy for you as possible. Whether it's a courtesy vehicle so you can take care of your errands while our service professionals diagnose and repair your vehicle, or a fresh pot of coffee while you wait. At Chuck Nicholson GMC Mazda, your satisfaction equals our success!

April 21, 2021

Yes the service appointment was good. Got right in. Everything was done. I was given a loaner since my appointment was going to take a couple of hours. So that was very helpful More

by petittedals
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Berry, Jim Toland
Apr 22, 2021 -

Chuck Nicholson GMC Mazda responded

Thanks for the positive review! At Chuck Nicholson GMC, our teams go above and beyond for every customer to ensure the best customer experience. Everyone is here to make sure you feel comfortable while you're a guest at our dealership, and satisfied when you leave. That's part of the Chuck Nicholson Advantage!

April 20, 2021

They got me into a vehicle with the specs i wanted and kept me at price I wanted to be at. They took very good care of of me during and after the sale. They made me feel comfortable about the choice I was More

by Adamcolaner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Jamiel, Erik Immel
Apr 20, 2021 -

Chuck Nicholson GMC Mazda responded

Hey, Adam! Thanks for choosing us to help with your vehicle purchase, and thanks for the 5* review! It's important to us that you're comfortable throughout the buying process. That's why we offer a friendly, no pressure sales environment, a knowledgeable team who are ready to assist with all of your questions and concerns, and transparent pricing so there are never any surprises when you're ready to purchase your new vehicle. That's what we call the Chuck Nicholson Advantage!

April 15, 2021

Very happy with vehicle n the service we received. They went over the vehicle explained everything. And made us very assured that they were here if we needed anything. Very satisfied More

by CONRADELECTRIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Moore, Bill Hodous, Doug Alsept, John Berry, Joe Penrod
Apr 19, 2021 -

Chuck Nicholson GMC Mazda responded

Thanks for the positive review! Your satisfaction is important to us. It's how we determine our success!

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