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Chuck Nicholson GMC Mazda

Dover, OH

4.8
1,270 Reviews

135 W Broadway St

Dover, OH

44622

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Showing 1,270 reviews

June 11, 2021

I couldn’t be happier with my service from Chuck Nicholson! Polite and prompt service. And constant communication! I highly recommend them for both sales and service! I have used both. More

by Barbieg1952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Toland, Greg Carr
Jun 14, 2021 -

Chuck Nicholson GMC Mazda responded

Thank you for your business, and thanks for the 5* review! At Chuck Nicholson GMC Mazda, our friendly, professional staff wants to make sure that you're comfortable during your visit. Whether you're here for a service appointment or to purchase of one of our new or pre-owned vehicles, we're here to go above and beyond to make your visit easy and hassle free. That's part of the Chuck Nicholson Advantage!

June 11, 2021

Amazing service staff helped with a GM special policy for my windshield wipers after I had already purchased the part. They got me a loaner car and fixed my car when GM wouldn’t even tell me it was a covered More

by Jmacarr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Toland
Jun 14, 2021 -

Chuck Nicholson GMC Mazda responded

Thanks for letting us help get your vehicle issue resolved, and thanks for the 5* review! At Chuck Nicholson GMC Mazda, our team goes above and beyond for every customer, every time. From our parts and service department, to our sales team, we're all here to assist with all of your needs. We want to make sure that you're taken care of while you're here, and excited to come back and see us again. That's part of the Chuck Nicholson Advantage!

June 08, 2021

A well organized staff and shop. Employees attitudes are positive as they work towards their life and their employment with Chuck Nicholson. A healthy and contented organization. More

by LYNN_ROTH2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Moore, Bill Hodous, Kevin Jamiel, Doug Alsept, Randy Hill, Jim Toland, Eli Saba
Jun 09, 2021 -

Chuck Nicholson GMC Mazda responded

Thank you for the 5* review, Lynn! We're glad that you had a positive experience, and look forward to seeing you again!

June 07, 2021

John and all the associates were very niceWhen we John and all the associates were very nice When we stopped in to look at vehicles. We found what we were looking for. Thanks so much More

by wcevans2010
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Alsept, John Berry
June 06, 2021

Great staff and very friendly. Joe Penrod is a man if his word and I will definitely be sending friends to your dealership. Great experience with Joe and it's nice to have a salesman who cares about family v More

by RON.MARTIN97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Alsept, Jim Toland, Joe Penrod
Jun 07, 2021 -

Chuck Nicholson GMC Mazda responded

Thank you for your business Ron, and thanks for the 5* review! At Chuck Nicholson GMC Mazda, we treat all of our customers like family. Going above and beyond for every customer, every time, is what we do. It's who we are, and it sets us apart from our competition. That's the foundation of the Chuck Nicholson Advantage!

May 30, 2021

I bought a truck from Nicholson in 2011. I just like the dealership, sales, service, they are just very pleasant people. They make me feel comfortable both on the phone and in person. I trust the service de More

by hallmic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Hill, Jim Toland
Jun 04, 2021 -

Chuck Nicholson GMC Mazda responded

Thank you for your long term relationship with us, and thank you for the great review! At Chuck Nicholson GMC Mazda, we treat our customers like family. We know that our success depends on your satisfaction, and that's why along with our great selection of vehicles, and top notch service department, we offer a relaxed, low pressure sales experience and friendly atmosphere. We want to make sure that you feel welcome and comfortable from the time you walk in to our showroom, until you drive off of our lot. That's part of the Chuck Nicholson Advantage!

May 28, 2021

Very nice customer service. They were very friendly and easy to talk to.they were quick to get an appointment with. We are very pleased. More

by MATTARG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Toland
May 28, 2021 -

Chuck Nicholson GMC Mazda responded

Thank you for the positive review! We know that having your car serviced feels like a hassle. That's why at Chuck Nicholson GMC Mazda, we go the extra mile to make sure that you have the very best customer experience. From our friendly staff to our factory trained technicians, everyone is here to ensure that you feel comfortable the entire time you're with us, and that you're happy to come back and see us again. Because our success depends on your satisfaction!

May 26, 2021

Great to deal with everyone was friendly and helpful. I really appreciated Erik following me to my home with my new truck. Highly recommended dealership. Thanks again! More

by gmccanyon2010
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Moore, Doug Alsept, John Berry, Erik Immel
May 28, 2021 -

Chuck Nicholson GMC Mazda responded

Thank you for the great review! At Chuck Nicholson GMC Mazda, we treat all of our customers like family! From the time that you step into our showroom, throughout the buying process, until you drive off of the lot in your new vehicle, everyone is here ensure that you have the best customer experience! That's part of the Chuck Nicholson Advantage!

May 25, 2021

The people I wealth with were very nice and took time to explain everything they had to do to my vehicle, I would definitely bring my car back if needed. More

by Huey2568
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Toland
May 26, 2021 -

Chuck Nicholson GMC Mazda responded

Thank you for choosing us to service your vehicle, and thank you for the 5* review! At Chuck Nicholson GMC Mazda, we know that having service and repairs done to your vehicle is stressful. That's why our service department team and our factory trained technicians are with you every step of the way to keep you informed of what issues are affecting your vehicle, what we are doing to correct them, and what we can offer to keep your vehicle running like new! And we're always happy to answer any questions that you have!

May 25, 2021

Our sales person John was outstanding in dealing with us on our purchase. I’ll definitely recommend them to anyone that is looking for a new or used vehicle More

by KSEXTON0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Berry
May 26, 2021 -

Chuck Nicholson GMC Mazda responded

Thank you for selecting us for your new vehicle needs, and thank you for the 5* review! At Chuck Nicholson GMC Mazda, we put our customers first. We know that our success depends on your satisfaction. That's why everyone here is ready to make sure that you feel welcome the second you arrive, are comfortable throughout the buying process, and excited to come back and see us after you leave in your new vehicle! That's part of the Chuck Nicholson Advantage!

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