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Chuck Nicholson GMC Mazda

Dover, OH

Overview
Reviews
4.8
1,270 Reviews
Call Dealership (330) 401-2011
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135 W Broadway St

Dover, OH

44622

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Showing 1,270 reviews

July 15, 2021

The tailgate latch was quickly diagnosed and repaired. It works well now. There was a 2 day delay getting the parts, but that is beyond the shop's control. More

by Monk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Toland, Cody Toland
Report | Print
Jul 16, 2021 -

Chuck Nicholson GMC Mazda responded

Thank you for the positive review! At Chuck Nicholson GMC Mazda, our service department is always here to assist with keeping your vehicle in top running condition. Please feel free to stop by any time you have questions, or service and accessory needs.

July 15, 2021

Labor charges are excessive!!! I'm a widow and on a limited income. I won't be bringing a vehicle back. My husband bought many vehicles from Chuck Nicholson More

by Widow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Doug Alsept
Report | Print
Jul 16, 2021 -

Chuck Nicholson GMC Mazda responded

Thank you for your feedback. We all understand the expense of keeping a vehicle in top running condition, and at Chuck Nicholson GMC Mazda we do our best to minimize those costs for our customers, while providing a quality service that is commensurate with the amount we charge. We hope that you will reconsider your decision to take your vehicles elsewhere for service.

July 12, 2021

Quick and easy - best two words I can use to describe it. Exactly what I was looking for. Erik Immel was extremely helpful, and didn’t BS me or mess around with the sales price trying to nickel and dime me. More

by zacharnock
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Moore, Doug Alsept, Erik Immel
Report | Print
Jul 12, 2021 -

Chuck Nicholson GMC Mazda responded

Thank you for choosing us to help find your new vehicle, and thanks for the 5* review! At Chuck Nicholson GMC Mazda, we believe in a friendly, no pressure sales approach. We understand that our success depends on your satisfaction, so we are 100% transparent with our pricing, that everything is laid out clearly in front of you, and that there are no surprises when you're ready to purchase your new vehicle. That's part of the Chuck Nicholson Advantage!

July 09, 2021

Very nice people in the service department. The service technician was extremely polite. The service was done in a timely manner. I would recommend the service department to all my friends. More

by GALESRECYCLEIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Toland
Report | Print
Jul 12, 2021 -

Chuck Nicholson GMC Mazda responded

Thank you for choosing to let us service your vehicle and thanks for the 5* review! At Chuck Nicholson GMC Mazda, we want to make sure that each of our guests has the best experience every time they visit us. From being greeted when you arrive, to taking the time to make sure that all of your questions are answered before you leave, we're here to ensure an easy, stress free experience every time. That's part of the Chuck Nicholson Advantage!

July 09, 2021

The dealership is very outstanding they are always very friendly and so helpful, They make sure my car is in good working order and is done right More

by Somers27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Toland, Cody Toland
Report | Print
Jul 12, 2021 -

Chuck Nicholson GMC Mazda responded

Thank you for choosing us to service your car, and thanks for the positive review! Here at Chuck Nicholson GMC Mazda, it's our goal to go above and beyond for every customer, every single time. Our service team will not only perform all of the requested services, they will also offer you suggestions to keep your vehicle in top running order! That's part of the Chuck Nicholson Advantage!

July 08, 2021

I have been coming to this dealership for about 25 years. I have bought used and new vehicles, all my vehicles get serviced here. I love the service staff! More

by cmottice1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RANDY HILL, Jim Toland
Report | Print
Jul 09, 2021 -

Chuck Nicholson GMC Mazda responded

Thank you for being such a loyal, long time customer and thanks for the 5* review! Hearing statements like this lets us know that the way we're doing things is the right way! We appreciate you!

July 07, 2021

We have always had great service with Chuck Nicholson. Dug Moore has always treated us great and has found the right vehicle that fits our budget. Joe Penrod went above and beyond helping us and doing his More

by JenBurnheimer2015
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Moore, Doug Alsept, Joe Penrod
Report | Print
Jul 09, 2021 -

Chuck Nicholson GMC Mazda responded

Thank you for taking the time to give us a great review! At Chuck Nicholson GMC Mazda, we make sure to treat our customers like family. Our team is here to make sure that you have an enjoyable, stress free experience from the time you walk in to our showroom until you drive off in your new vehicle! That's part of the Chuck Nicholson Advantage!

July 07, 2021

Joey was very cordial and knowledgeable about the vehicle. Friendly, curtious service. Clean facility. Followed covid guidelines. Offered a drink. Helpful with follow up call. More

by hmt4727
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Moore, Doug Alsept, John Berry, Joe Penrod
Report | Print
Jul 09, 2021 -

Chuck Nicholson GMC Mazda responded

Thank you for the positive review! Our team at Chuck Nicholson GMC Mazda is here to help. Whether it's helping to research the new car that you're buying, or answering a question about your existing vehicle, we're always happy to assist you in any way that we can!

July 07, 2021

Loved working with Erik and Kevin in buying my vehicle. Great team to work with. Friendly, competent and very accommodating. Made the process stress free!! Highly recommend this dealership. More

by service87
Recommend Dealer
Yes
Employees Worked With
Kevin Jamiel, Erik Immel
Report | Print
Jul 09, 2021 -

Chuck Nicholson GMC Mazda responded

Thanks for the 5* review! At Chuck Nicholson GMC Mazda, we know that our success depends on your satisfaction. That's why our team is here to make sure that you feel welcome when you walk into our dealership, that all of your questions are answered, and that you have the best possible car buying experience. That's part of the Chuck Nicholson Advantage!

July 02, 2021

Everyone we dealt with were very friendly and answered all of our questions. They weren’t pushy to make a sale and worked around our schedules when we were ready to make a purchase. Recommend this Dealer More

by herbies6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Jamiel, Greg Carr, Mike Hastings
Report | Print
Jul 02, 2021 -

Chuck Nicholson GMC Mazda responded

Thank you for your business and thanks for the positive review! At Chuck Nicholson GMC Mazda, we understand that our success depends on your satisfaction. So, we keep it relaxed, with a friendly, no pressure sales process, and make sure that we answer all of your questions so that you're comfortable with your purchase and happy to come back and see us! That's part of the Chuck Nicholson Advantage!

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