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Chuck Nicholson GMC Mazda

Dover, OH

Overview
Reviews
4.8
1,270 Reviews
Call Dealership (330) 401-2011
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135 W Broadway St

Dover, OH

44622

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Showing 1,270 reviews

July 27, 2021

Made appt online...oil change was needed...wasn't performed...said it didn't come across..happens a lot! Live far away...time is valuable! More

by Momf3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Toland, Cody Toland
Report | Print
Jul 28, 2021 -

Chuck Nicholson GMC Mazda responded

Thank you for your review. We appreciate your feedback, as it helps us to improve our processes and offer you a better experience in the future. Please feel free to reach out to our service department if you would like to share any of your concerns with us directly.

July 26, 2021

I can always rely on Chuck Nicholson to get the job done . They have earned my trust and think that it is a great place to go to get the job done! More

by RCRHODE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Toland
Report | Print
Jul 28, 2021 -

Chuck Nicholson GMC Mazda responded

Thank you for your business and thanks for the 5* review! At Chuck Nicholson GMC Mazda, our goal is to make sure that you are 100% satisfied with your experience. We understand that our success depends on your satisfaction, so we make sure that your concerns are our priority. Whenever you have questions, service or accessory needs, feel free to stop in and see us. We're here to help! That's part of our Chuck Nicholson Advantage!

July 23, 2021

Our check engine lite came on befor we got home . We get one thing fixed and come home there is another thing wrong did you sale us a lemon More

by SADIECHILSON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Penrod
Report | Print
Jul 26, 2021 -

Chuck Nicholson GMC Mazda responded

Thank you for reaching out to us, Sadie. When you buy a pre-owned car, service lights occasionally come on. According to all of our service records, everything that you experienced was covered under your warranty and service contract, and the concerns encountered were addressed without charge to you. Feel free to reach out to our service department at 330 343 7781 if there is anything that you would like us to clarify or any concerns that you wish us to address. Thanks again for your feedback!

July 23, 2021

Staff was friendly and worked with us on price. Very good buying experience. *They do not accept debit cards so know that ahead of time. More

by BOBKUJALA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Jamiel, Eli Saba, Mike Hastings
Report | Print
Jul 26, 2021 -

Chuck Nicholson GMC Mazda responded

Thank you for driving as far as you did to let us help you find a great car Bob, and thanks for the positive review! Despite the occasional hurdle we might encounter, we still do our best to make sure that you have the best experience possible, and that you are treated like family at Chuck Nicholson GMC Mazda!

July 21, 2021

Salesman friendly, the showroom was clean, they had a truck in stock that we were looking for.the truck was very affordable we are very happy with it More

by chambers71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Jamiel, Ted Mast
Report | Print
Jul 23, 2021 -

Chuck Nicholson GMC Mazda responded

Thank you for your business and thanks for the 5* review! We're glad to hear that we could help you find the truck that you wanted! Stop by any time if you have anything that we can help you with!

July 21, 2021

Couldn’t be more satisfied. Jim and Randy are always willing to go above and beyond. Chuck Nicholson has taken care of my vehicles for years. More

by Mtay4219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Toland
Report | Print
Jul 23, 2021 -

Chuck Nicholson GMC Mazda responded

Thank you for the 5* review! At Chuck Nicholson GMC Mazda, going above and beyond is what we do! Not only will we perform the services that your vehicle needs, we'll offer suggestions to keep it running in top condition, and we're always available to answer any questions that you might have. That's part of the Chuck Nicholson Advantage!

July 21, 2021

Your dealership is very nice to help someone that needs a vehicle to do my job self employed thank you very very much and keep up the good work with customer More

by rwilliard1966
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Moore, Doug Alsept, John Berry
Report | Print
Jul 23, 2021 -

Chuck Nicholson GMC Mazda responded

Thank you for letting us help you find a vehicle that works for you, and thanks for the 5* review! At Chuck Nicholson GMC Mazda, we treat our customers like family. That's why we go above and beyond to make sure that your experience is the best that it can be, every time you visit us!

July 19, 2021

Everyone we dealt with was fantastic! Always a great car Everyone we dealt with was fantastic! Always a great car buying experience, we have been repeat customers for years!! Ted Mast is a great salesm More

by Kvfarmgirl211
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Moore, Doug Alsept, Ted Mast, Erik Immel
Report | Print
Jul 20, 2021 -

Chuck Nicholson GMC Mazda responded

Thank you for your continued business and thanks for the positive review! At Chuck Nicholson GMC Mazda, it's important to us that you feel like family! We know that our success depends on your satisfaction, so when we see our customers coming back again and again, we know that we're doing our job right!

July 16, 2021

Very professional. Contacted me personally to explain the costs of the items being serviced. Friendly and professional on the phone. From scheduling, service, pick up and payment, I am very pleased with the More

by lpcjhonig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Toland, Cody Toland
Report | Print
Jul 20, 2021 -

Chuck Nicholson GMC Mazda responded

Thank you for your business and thanks for the 5* review! At Chuck Nicholson GMC Mazda, we believe in transparency. As part of the Chuck Nicholson Advantage, our service professionals will explain what's being done to your car, truck or SUV, and the cost associated with it, and are happy to answer any of your questions! We'll also make recommendations for keeping your vehicle in top running condition to prevent you from having to make costly repairs in the future!

July 16, 2021

It's a friendly place to get a new or used car they where nice to me and my family and I got a nice truck for them. More

by bad_ass198774
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Moore, Doug Alsept, Ted Mast
Report | Print
Jul 20, 2021 -

Chuck Nicholson GMC Mazda responded

Thank you for letting us help you find your new truck and thanks for the 5* review! At Chuck Nicholson GMC Mazda, we treat our customers like family. We understand that your satisfaction is what makes us successful, so we make sure that you feel welcome from the time you walk in to our showroom until you drive off our lot in your new car, truck or SUV. We want you to be comfortable while you're here, and excited to come back and see us!

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