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Chuck Nicholson GMC Mazda

Dover, OH

4.8
1,270 Reviews

135 W Broadway St

Dover, OH

44622

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Showing 1,270 reviews

October 08, 2021

After I decided on my truck the staff all jumped in to finalized the deal from getting the oil changed to writing up the deal . i was very satisfied with the deal Thank You John and Kevin .My wife said sh More

by BILLMAL54
Recommend Dealer
Yes
Employees Worked With
Kevin Jamiel, Doug Alsept, John Berry
Oct 11, 2021 -

Chuck Nicholson GMC Mazda responded

Thanks for your business and for the 5* review! It's great to hear about your experience and we're extremely grateful that both you and your wife are members the Chuck Nicholson Family! Welcoime!

October 06, 2021

Very friendly staff not pushy at all well explained there procedures did what they said they were going to do More

by Chevy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Jamiel, Doug Alsept, Randy Hill, Mike Hastings
Oct 08, 2021 -

Chuck Nicholson GMC Mazda responded

Thank you for your business, and thanks for the 5* review! At Chuck Nicholson GMC Mazda, we strive to make sure that every one of our customers has the best possible experience, every visit. It's important to us that you're treated like family when you're here, and excited to come back and see us again!

October 05, 2021

They are prompt, courteous, and friendly. They do a very good job on my vehicle. I will be back. More

by PRROBB1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Toland
Oct 06, 2021 -

Chuck Nicholson GMC Mazda responded

Thank you for your business and thanks for the 5* review! At Chuck Nicholson GMC Mazda, we understand that our success depends on your satisfaction. That's why all of our team members are here for all of our customers, to assist with any part of your visit. From our service team offering suggestions to keep your vehicle running in top condition, to our sales team guiding you through the car buying process, we are here to ensure the best customer experience every time. That's part of the Chuck Nicholson Advantage!

October 02, 2021

The service for the sale was good. I bought the car as is. With in 4 hours the passenger side power window quit working. I texted Erik he said he would talk to his service manager. I didn’t expect anythin More

by Bradley1900
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Doug Moore, Doug Alsept, Erik Immel
Oct 08, 2021 -

Chuck Nicholson GMC Mazda responded

Eric, we apologize that you were not contacted as promised. We've left numerous voicemails on your cellphone and have yet to hear from you. Please call the dealership at 330 343 7781 and ask for Bill Hodous or Kevin Jamiel, as we would like to help with a resolution to your situation. Thanks!

October 02, 2021

I would like to say that have a Very friendly staff that I would like to say that have a Very friendly staff that will attend to all your needs More

by pngisi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Toland
Oct 06, 2021 -

Chuck Nicholson GMC Mazda responded

Thank you for your business and for the positive review! At Chuck Nicholson GMC Mazda, everyone is here to make sure that you feel welcome from the moment you walk in, to the moment you drive off of our lot. Our teams go above and beyond to ensure that you have the best possible customer experience every time you visit. That's part of the Chuck Nicholson Advantage!

September 28, 2021

I enjoy our car there. They are friendly honest and hard working. And do a great job. More

by jeffreygyurko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Moore, Bill Hodous, Kevin Jamiel, Randy Hill, Jim Toland, Cody Toland
Sep 28, 2021 -

Chuck Nicholson GMC Mazda responded

Thank you for your business Jeffrey, and thanks for the 5* review! We always appreciate hearing feedback from our customers, so feel free to reach out any time that you have anything to share!

September 28, 2021

Great service department. Oil changed and vehicle check was completed in an hour and I was on my way. More

by Jesannb
Recommend Dealer
Yes
Employees Worked With
Jim Toland, Cody Toland
Sep 28, 2021 -

Chuck Nicholson GMC Mazda responded

Thanks for the 5* review, Jesann! We know that our success is determined by your satisfaction, that's why at Chuck Nicholson GMC Mazda, we do our best to treat you like family! We're here to answer all of your questions, address your concerns and take care of all of your service needs!

September 27, 2021

Timely service and staff was very friendly. Veichle was completed at time I was told. More

by BETHS_27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Toland
Sep 28, 2021 -

Chuck Nicholson GMC Mazda responded

Thank you for your business, Beth! And thanks for the 5* review! At Chuck Nicholson GMC Mazda, it's our goal to provide the best customer experience for every customer, every time you visit. Our friendly staff is here to help you with all of your questions, while our factory trained and certified technicians take care of your vehicle! Feel free to reach out to us any time. We're always here to help!

September 21, 2021

Great knowledgeable staff! They take the time to answer all of my questions. Truly appreciate them taking the time to educate me. More

by KCKHOST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Toland, Cody Toland
Sep 22, 2021 -

Chuck Nicholson GMC Mazda responded

Thank you for the 5* review! At Chuck Nicholson GMC Mazda, one of our top priorities is making sure that you have the best customer experience every time you visit. So feel free to come see us at any time, with any questions that you have!

September 21, 2021

They are courteous and professional. I am a Mazda fan. Don't have anything to add now. More

by MAMADRAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Toland, Cody Toland
Sep 22, 2021 -

Chuck Nicholson GMC Mazda responded

Thanks for the 5* review! It's important to us that you're happy with your visit and excited to come back and see us again, so feel free to reach out any time with any questions that you might have!

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