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Chuck Nicholson GMC Mazda

Dover, OH

Overview
Reviews
4.8
1,270 Reviews
Call Dealership (330) 401-2011
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135 W Broadway St

Dover, OH

44622

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Showing 1,270 reviews

June 06, 2022

I loved that I didn’t feel pressured. Everyone I spoke with was friendly and polite. More

by Opal1960
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Moore, Ted Mast, Eli Saba
Report | Print
Jun 07, 2022 -

Chuck Nicholson GMC Mazda responded

Thank you for your business and thanks for the 5* review! We're happy that you had a positive experience, and we look forward to assisting you in the future!

June 06, 2022

Technicians are always informative and efficient and available to answer any question concerning service performed on vehicle. More

by mengler1721
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Toland, Cody Toland
Report | Print
Jun 07, 2022 -

Chuck Nicholson GMC Mazda responded

Thank you for your business and for the 5* review! We're glad that we were able to assist with your vehicle service and we hope that you will consider us for your future service needs.

June 03, 2022

The service was very good had to wait on a few parts but they got it done what the problem was More

by Gkharleyrider14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Toland, Cody Toland
Report | Print
Jun 06, 2022 -

Chuck Nicholson GMC Mazda responded

Thank you for your business and thanks for the 5* review. We appreciate you considering our service department to care for your vehicle needs and will be happy to assist you in the future.

June 02, 2022

Found what we were looking for! John Berry was very helpful, knowledgeable, and friendly. No pressure to buy, allowing us to make up our own minds. Thank You John for making out exp More

by BIGGALOOT-101
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Berry
Report | Print
Jun 03, 2022 -

Chuck Nicholson GMC Mazda responded

Thank you for your business and thanks for the 5* review! We appreciate your business and look forward to serving you in the future!

May 30, 2022

They greet you with a smile they're very friendly and service is fast and done right. More

by 30 pack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Moore, Doug Alsept, John Berry, Jim Toland
Report | Print
May 31, 2022 -

Chuck Nicholson GMC Mazda responded

Thank you for your business and thanks for the 5* review! We're happy that we are able to provide you with a great service experience time and again!

May 27, 2022

A service mgr. about gave me a heart attack when he told me my transmission hadn’t been shipped 10 days after another mgr told me it had been shipped. More

by Trm418
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Toland, Cody Toland
Report | Print
May 27, 2022

The team always does an amazing job And in a timely fashion never long wait times More

by Rterri304
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Toland
Report | Print
May 31, 2022 -

Chuck Nicholson GMC Mazda responded

Thank you for your business and thanks for the 5* review! We appreciate you trusting us with your vehicle's maintenance needs and look forward to providing you consistent excellent service.

May 26, 2022

Always dealt with Ted Mast n very friendly n helpful to us. Had oil change couple days ago n dealt with Jim Toland n so nice n helpful. More

by Yejdig24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Mast, Jim Toland
Report | Print
May 27, 2022 -

Chuck Nicholson GMC Mazda responded

Thank you for your continued business and thanks for the positive review! Ted, and all of us appreciate it!

May 26, 2022

I have a 2004 MX 5 Mazda Speed that the drivers side door does not respond to the remote control. I was there about 20 minutes while someone in the Service Department looked at the car and was told the activ More

by JJSTEPHENS
Recommend Dealer
No
Employees Worked With
Jim Toland
Report | Print
May 27, 2022 -

Chuck Nicholson GMC Mazda responded

We apologize that you feel the cost of your vehicle repair was not what it should have been. We do everything we can to keep costs low and provide top value for all of our customers, which includes using only Mazda factory parts. having the work done by Mazda certified technicians and in this case charging you half of the diagnostic fee during your visit. If we can be of any assistance or if you would like to discuss this further, please feel free to reach out to us at 330 343 7781 and ask to speak with our service manager or general manager.

May 24, 2022

Awesome experience, made everything so easy and simple. Got great protection and service for my vehicle anytime I need it. Also excellent pricing on all of their vehicles. John was awesome and told me ever More

by everetttsamples17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Moore, Doug Alsept, John Berry
Report | Print
May 27, 2022 -

Chuck Nicholson GMC Mazda responded

Thanks for the 5* review, Everett! We hope you love the new Colorado! Thanks again for your business and we hope to be able to help you in the future!

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