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Chuck Nicholson GMC Mazda

Dover, OH

4.8
1,270 Reviews

135 W Broadway St

Dover, OH

44622

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Showing 1,270 reviews

November 15, 2023

He was very knowledgeable with the problem I had with my truck. I thank him for his help. More

by Klwatson223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Toland
Nov 17, 2023 -

Chuck Nicholson GMC Mazda responded

Thank you for visiting our service department and thanks for the 5* review. We appreciate your business!

November 14, 2023

Joe was amazing. We bought a car for our son and he understood the importance of finding a safe car for him. He went above and beyond and we really appreciated his More

by jal1994
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Penrod
Nov 14, 2023 -

Chuck Nicholson GMC Mazda responded

Thank you for your business and thanks for the 5* review! We hope that your son enjoys his new car and please let us know if there is anything else that we can do for you!

November 10, 2023

My husband brought my GMC Acadia down to have a tire fixed and you said it was not able to be fixed and a new tire for my 2023 could not be found. He took it to our local master mechanic and he was able More

by Trudi.young
Recommend Dealer
No
Employees Worked With
Randy Hill
Nov 13, 2023 -

Chuck Nicholson GMC Mazda responded

Thank you for reaching out and sharing your experience with our service department. On speaking with our service manager, I was informed that we were unable to repair your tire due to the location of the puncture. Per GM guidelines, it is not legal for us to repair a tire when the damage to the tire is in the sidewall or the shoulder of the tire. This is something that you might want to discuss with your master technician, as there may be a potential safety issue. When we were unable to obtain a Michelin tire from GM for your Acadia, we did our best to find someone who might have been able to assist you and recommended a local Michelin dealer. They were also unable to locate a matching tire and informed you that they also would not be able to repair the tire due to safety concerns regarding the location of the damage. Now since your original visit, we have gone a step further and checked the largest online tire dealer and were unable to find the matching Michelin tire that you needed, as they were out of stock and on backorder there as well. We are glad that your master technician was able to find you a new tire and we hope it was a Michelin! If you would like to speak with us regarding your visit or if you have anything to add, please feel free to reach out to us at 330 343 7781. Thank you!

November 10, 2023

Very easy to talk to joe went out of his way to show me the vehicle and made sure I was getting what I needed More

by Smiley67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Penrod
Nov 10, 2023 -

Chuck Nicholson GMC Mazda responded

Thank you for your business and thanks for the 5* review! We appreciate it and we look forward to helping you the next time you are looking for a vehicle!

November 09, 2023

Always friendly service; easy to schedule an appointment for service; receive reminder text messages of appointment; receive an itemized receipt of work that was done on vehicle. Staff are always very frien More

by Patteg02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Toland, Cody Toland
Nov 09, 2023 -

Chuck Nicholson GMC Mazda responded

Thank you for your service business and thanks for the 5* review! We appreciate it and look forward to being able to assist you in the future!

November 08, 2023

The process at Chuck Nicholson Mazda was efficient and easy. Great to have a local dealer who can get us anything we want. More

by Emmanuelctaylor
Recommend Dealer
Yes
Employees Worked With
Joe Penrod
Nov 09, 2023 -

Chuck Nicholson GMC Mazda responded

Thank you for the 5* review! We appreciate your business and look forward to being able to assist you in the future!

November 07, 2023

Joe has always taken the best care of us when we are looking for a new vehicle! More

by angie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Penrod, Jordan Frey
Nov 07, 2023 -

Chuck Nicholson GMC Mazda responded

Thank you for your continued business! We're happy to help!

November 05, 2023

Easy to deal with professional decent priced negotiable courteous helpful friendly helped make a positive buying experience More

by Maurer042014
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Jamiel, Ted Mast, Mike Hastings, Jordan Frey
Nov 06, 2023 -

Chuck Nicholson GMC Mazda responded

Thank you for your business and thanks for the 5* review! We appreciate it greatly and hope that you love your new vehicle!

November 04, 2023

I took my car for an oil change and was very satisfied with the service. Very efficient and friendly staff. 5 stars!! More

by pjs54213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Hill, Jim Toland, Cody Toland
Nov 06, 2023 -

Chuck Nicholson GMC Mazda responded

Thank you for the 5* review! We appreciate your business and we're glad that our service department was able to take care of you in a quick and thorough manner!

November 03, 2023

They're all very welcoming, and very polite and helpful when looking for a vehicle, this is my third vehicle purchase and I have been pleased with every purchase More

by ericbass3601
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Penrod
Nov 06, 2023 -

Chuck Nicholson GMC Mazda responded

Thank you for your business and thanks for the 5* review! We appreciate it and we hope to be able to assist you with future purchases!

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