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Chuck Nicholson GMC Mazda

Dover, OH

4.8
1,270 Reviews

135 W Broadway St

Dover, OH

44622

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Showing 1,270 reviews

August 31, 2024

They are quick to right any wrongs that happen no matter if they are at fault or not, I told them my issue they even looked it over twice to verify they diagnosed it correctly, and quickly fixed it, thank y More

by Donttryme233
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Hill, Jim Toland
June 06, 2024

Always can fit me in a day or two after i call for appointments. Explain in detail on any of the problems that exist with my vehicle. More

by jwlowery6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Toland
Jun 10, 2024 -

Chuck Nicholson GMC Mazda responded

Thank you for your business and for the 5* review! We appreciate it and look forward to continuing to serve you!

June 02, 2024

They are very quick getting our vehicle in for repair. They did a great job on the repairs. More

by VANDYKE.TRACI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Toland, Joe Penrod
Jun 04, 2024 -

Chuck Nicholson GMC Mazda responded

Thank you for your business and for the 5* review. We appreciate it and we're glad that we were able to provide you a quick and easy service experience!

June 01, 2024

Joe Penrod is the man! He will work hard to make sure you get a good quality ride for a good quality price highly recommend chuck nicholson!! More

by stevensanner76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Berry, Ted Mast, Joe Penrod
Jun 04, 2024 -

Chuck Nicholson GMC Mazda responded

Thank you for your business and for the 5* review! We appreciate it and we hope that you love your new Honda!

May 31, 2024

Joe was very nice to work with on getting what I wanted, thank you Joe! More

by tsan68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Penrod
Jun 04, 2024 -

Chuck Nicholson GMC Mazda responded

We're glad that you had a pleasant experience at the dealership. Thank you for your business and the 5* review. We hope that you love your new Jeep!

May 29, 2024

way to interested in using high interest rate banks instead of letting customers use a lower interest rate bank or credit union also sales people are not very good listeners when it comes to customer More

by going to another dealer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bill Hodous, Kevin Jamiel, John Berry, Randy Hill, Eli Saba, Mark Martina
May 31, 2024 -

Chuck Nicholson GMC Mazda responded

Thank you for your feedback! We apologize if you feel that our sales team did not hear and address your concerns, and we urge you to reach out and further discuss it with us. At Chuck Nicholson GMC Mazda, we offer multiple choices for our guests to take advantage of when financing their vehicle purchase, and we always use the lending institution that offers them the best interest rate. Those rates are determined by those lending institutions, are based on a variety of factors and can vary between individuals. More importantly, all of our guests are free to use the lending institution of their desire and are never required to borrow from a lender that we specify.

May 25, 2024

Pretty reliable and good to deal with. I have used them several times and had been happy each time. Prices always been reasonable. More

by DusKarRenick05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Hill, Eli Saba, Cody Toland, Mark Martina
May 28, 2024 -

Chuck Nicholson GMC Mazda responded

Thank you for your business and thanks for the 5* review. We appreciate it, and look forward to being able to assist you in the future!

May 18, 2024

Your service department guys are the Greatest! They always welcome you in and are very personable along with showing respect and professionalism. I’ve been going here now for over 5years and I wil More

by jbergma3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Hill
May 20, 2024 -

Chuck Nicholson GMC Mazda responded

Thank you for your business and for the 5* review. We appreciate it and we're glad that your visits to our service department continue to be positive experiences!

May 16, 2024

Were real nice and fast. Building was clean and comfy. Enjoyed looking at all the new cars and tricks. . Pricing was very professional. Will be back. More

by brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hodous, Kevin Jamiel, Randy Hill
May 17, 2024 -

Chuck Nicholson GMC Mazda responded

Thank you for your business and for the 5* review! We appreciate it and we hope to be able to assist you again in the future!

May 15, 2024

Very nice people to work with. They fixed my crise control Thank You I would recommend them to my Friends. More

by Marciac1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Toland, Cody Toland
May 17, 2024 -

Chuck Nicholson GMC Mazda responded

Thank you for your business and thanks for the 5* review! We appreciate it!

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