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Chuck Nash Chevrolet Buick GMC - Service Center

San Marcos, TX

3.5
40 Reviews

40 Reviews of Chuck Nash Chevrolet Buick GMC - Service Center

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August 24, 2022

I would never get my truck serviced here. There mechanics have to idea what they are doing. They couldn’t fix an oil leak. I had to take my truck in 3 time to get it fix. More

by Dejay4twin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service manager
Aug 29, 2022 -

Chuck Nash Chevrolet Buick GMC responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. We would appreciate the opportunity to discuss your time spent with us. Please contact us at your earliest convenience so we can work together at resolving this.

Sep 02, 2022 -

Dejay4twin responded

Sure, you can reach me at 915 2530266

July 14, 2022

Great service and Alvin was most helpful. I would highly recommend your dealership to anyone owing a GMC. More

by utnaceicre
Recommend Dealer
Yes
Employees Worked With
Tommy Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Digital Air Strike Support
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alvin
Jul 15, 2022 -

Chuck Nash Chevrolet Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care!

May 11, 2022

Ivan at the Service Desk was awesome. He worked as a Technician before, so he knows exactly what he is doing all the way around. He took great care of my truck and I. I drive over 45 minu More

by franknd3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan
May 13, 2022 -

Chuck Nash Chevrolet Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you.

February 07, 2022

As always my service advisor Frank Dubison did a fantastic job! He always keeps me informed as to what is being done with my vehicle and my vehicle is always repaired ahead of schedule. If you want More

by Kc10369
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Dubison
Feb 09, 2022 -

Chuck Nash Chevrolet Buick GMC responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff.

February 03, 2022

Those guys are awesome, friendly and attentive to my car needs , I will go back every time More

by bigt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan and Richard
Feb 04, 2022 -

Chuck Nash Chevrolet Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!

November 09, 2021

Great service. Wait area nice and clean. I was attended to promptly and extra work needed was explained clearly. . More

by Nina Tannenbaum.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn't get name.
Nov 10, 2021 -

Chuck Nash Chevrolet Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership.

October 29, 2021

Had warranty work done. Frank Dubuisson was great. Kept Had warranty work done. Frank Dubuisson was great. Kept me informed on every step of process. Very customer friendly. I will definitely be tal More

by Ray C
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frank Dubisson
Oct 29, 2021 -

Chuck Nash Chevrolet Buick GMC responded

Ray, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us.

April 21, 2021

Got our car serviced and was able to get a vehicle in the meantime. Initially thought it was going to take longer, but happy they were able to expedite the service time. More

by RamirezJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RICHARD TORRES
Apr 27, 2021 -

Chuck Nash Chevrolet Buick GMC responded

Thank you for taking the time to share your recent experience at Chuck Nash Chevrolet Buick GMC. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you.

Apr 27, 2021 -

RamirezJ responded

After the quick response and actions taken to resolve the matter, Thanks for reaching out. I have changed my review and updated my final experience.

October 16, 2020

I bought a used Encore from Chuck Nash San Marcos. I bought it less then 6 months ago and have already been back too many times for repairs. They changed the brakes before I bought it and forgot to put More

by pontejoscoleen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris 5 Stars, Rick Satterfield
Oct 21, 2020 -

Chuck Nash Chevrolet Buick GMC responded

We appreciate you taking the time to share your experience with our dealership. We would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you!

Oct 26, 2020 -

pontejoscoleen responded

I got my car back and it's not fixed. I'm told it's electrical by someone else. The seats now get hot when the seats heating is not on and noises are worse.. I am not sure if they removed the seats but now something inside the seat is moving around and it feels like I am sitting on metal. Then to add to it my tire keeps losing air since they gave it back. I also got advice on the corrosion and they said it looked like salt water corrosion. So has this car been in a flood. A certified pre-owned vehicle shouldn't be in this condition.

April 10, 2020

Terrain service Good scheduling options for service, Prompt attention when arriving. Advised of recall service (software). Great performance on servicing Terrain. G More

by johnelwell0505
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Rutledge
Apr 20, 2020 -

Chuck Nash Chevrolet Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. The Chuck Nash Chevrolet Buick GMC Team