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Chuck Nash Chevrolet Buick GMC - Service Center

San Marcos, TX

3.5
40 Reviews

40 Reviews of Chuck Nash Chevrolet Buick GMC - Service Center

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September 17, 2024

Service department is excellent. I called this morning at 8, they worked us in, fixed the problem and returned a clean car! Mario in the express service area was wonderful. We a More

by J. Peacock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
Sep 19, 2024 -

Chuck Nash Chevrolet Buick GMC responded

Thank you, J! We truly appreciate your kind words about our service department at Chuck Nash Chevrolet Buick GMC. We're thrilled to hear that Mario provided you with wonderful service and that we've become your new car service home. Thank you for choosing us, and we look forward to helping you with your vehicle in the future!

March 25, 2024

Always great service, Quick to service your car, Reliable, Dependable mechanics, Knowledgeable service people, Parts service people quick to make sure you have your parts asap Service rep was Josh More

by juan.bgirl777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Esparza
Mar 27, 2024 -

Chuck Nash Chevrolet Buick GMC responded

Thank you for your outstanding rating about our service department, Juan. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review!

March 09, 2024

Very informative and didn't take long and kept us notified on the job completely satisfied. More

by janicegrffn8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Digital Air Strike Support
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Chuck Nash Chevrolet Buick GMC responded

Thanks for the kudos, Janice. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff.

October 18, 2023

The service advisor Ivan is always alert to take care of his customers needs always More

by Joefuentes2037
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan
Oct 19, 2023 -

Chuck Nash Chevrolet Buick GMC responded

Joe, thank you for the awesome feedback! You're right, Ivan is an excellent service advisor and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service.

August 13, 2023

Great service great prices and great people. I travel over 50 miles to have my vehicle serviced. Ginger Lopez is very attentive to my needs and to special detail. All of the employees are gre More

by Wrasejo53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger Lopez
Aug 15, 2023 -

Chuck Nash Chevrolet Buick GMC responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Chuck Nash Chevrolet Buick GMC. If there is anything more we can do for you please come back and see us any time! Take care!

August 10, 2023

Chuck Nash has a culture diversity going when it come to professional service repair vehicle fuel system due to defective part and cost me 8k only to damage my air conditioning coming on as it see fit as it More

by Rickey4919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tommy Curtis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Digital Air Strike Support
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lopez and Richard in service department
Aug 14, 2023 -

Chuck Nash Chevrolet Buick GMC responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience.

June 15, 2023

I took my Tahoe to them to fix squeaky brakes. They kept “fixing” things that weren’t the problem, and didn’t even check to see if what they did fixed it. They just charged me, and sent me on my w More

by Msteele32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clay, Sam
April 16, 2023

2 months in a row I've taken my truck in for repairs, I guve the advisor plenty of information to include the codes and the repairs needed, first time they kept my truck 3 days and couldn't duplicate the c More

by TL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pete
September 23, 2022

Mr. Clay Jeffers resolved the issue quickly for me providing solution for Alvins mistake. Thank you Mr. Jeffers. More

by Nd3832
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay Jeffers
Sep 26, 2022 -

Chuck Nash Chevrolet Buick GMC responded

We do apologize for the initial difficulties you experienced. We are glad to hear that things have been smoothed over. It is imperative to us that we make each experience painless and efficient. Please let us know if there is anything else you'd like to discuss.

September 07, 2022

Very Bad Experience with Service Department, Richard Torres has not been honest neither responsible, they have my 2022 Silverado High Country with 5k miles. They have it sitting there for 10 days now an More

by Andy
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Richard Torres
Sep 09, 2022 -

Chuck Nash Chevrolet Buick GMC responded

We appreciate you taking the time to reach out to us. We are currently looking into this matter and will be in touch shortly.

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