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Chuck Hutton Chevrolet
Memphis, TN
568 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 568 reviews
March 07, 2011
The entire transaction was handled in a efficient, professional and courtsey manner. From the time we entered the dealership until the time we left we were treated as if we were their most important professional and courtsey manner. From the time we entered the dealership until the time we left we were treated as if we were their most important customer. I felt good about the purchase and would use Chuck Hutton Chevrolet again. More
by chenry21
Employees Worked With
Janet Wilson, Jeff Brooks
March 07, 2011
Brought my car in for a routine safety recall. Ended up with a car that drove WORSE than when I brought it in. When I brought it back, I was treated like I didn't know what I was talking about and that the with a car that drove WORSE than when I brought it in. When I brought it back, I was treated like I didn't know what I was talking about and that the car was "fine". (NO ONE would take the car back into the garage to investigate the noises because they were "busy") The manager even suggested that I "learn how to drive the car better" and "get used to it". Sorry, these LINES aren't acceptable. My car is whining and hissing now...the mangager told me it was "coincidental" that IMMEDIATELY after I left the garage I noticed the car was driving very differently and making noises. It sounds like a diesel truck at times. THE CAR ONLY HAS 40,000 MILES. AVOID AVOID AVOID AVOID. THEY DON'T STAND BEHIND THEIR WORK!!!!!!!!!!! More
by whitestripe
Employees Worked With
Darryl Downs, Manager and Terry Lamb Service Rep
February 19, 2011
James is a GREAT salesman; very friendly & personable. He was willing to work with me on the purchase of my vehicle. I felt like I wsa dealing with a personal friend rather than an impersonabl personable. He was willing to work with me on the purchase of my vehicle. I felt like I wsa dealing with a personal friend rather than an impersonable salesman. I would HIGHLY recommend James to everyone.The vehicle I purchased, a 2010 Chevy HHR was in excellent condition, very clean and came with a CARFAX report to ensure I was purchasing a quality vehicle. The purchasing process was simple and hastle free. I am very glad I chose Chuck Hutton. More
by singledad
Employees Worked With
James Stahnke
February 17, 2011
Everything was very professional and positive. There was no "high pressure". Every question or concern was answered in a very honest manner. I will certainly be recommending Chuck Hutton - and Lisa Moore no "high pressure". Every question or concern was answered in a very honest manner. I will certainly be recommending Chuck Hutton - and Lisa Moore - to others needing a car. In fact, I've already told one friend about you! Thanks for everything! Ray Ransom More
by Ray Ransom
Employees Worked With
Lisa Moore
February 12, 2011
My initial contact with Chuck Hutton Chevrolet was an internet quote request. Mike West contacted me and began a search for a truck to match my request. Mike was very helpful throughout the process; re internet quote request. Mike West contacted me and began a search for a truck to match my request. Mike was very helpful throughout the process; reviewing features of the vehicle, initializing OnStar and XM trial periods. Mike was also very helpful in having additional accessories installed. More
by rsgaines
Employees Worked With
Mike West
February 06, 2011
Chuck Hutton Chervrolet stands by its advertisement involving sales as well as the quality of work it says it will deliver. Gregory Kinsey truthfully gave us his assesment of our problem in a timely m involving sales as well as the quality of work it says it will deliver. Gregory Kinsey truthfully gave us his assesment of our problem in a timely manner and we didnt have any surprises! Sincerely, John and Gale Sullivan More
by mystic
Employees Worked With
Gregory Kinsey, Greg Kinsey
January 22, 2011
Great service with great personel. They have always given better service than any other dealerswhip that I have used. The staff is friendly and very helpful. This includes the service writers and all given better service than any other dealerswhip that I have used. The staff is friendly and very helpful. This includes the service writers and all repair ans service staff. No other dealership inthis arean gives this kind of service. More
by jtank43
Employees Worked With
Greg Little, Gary Little
January 19, 2011
I had a good experience at this dealership. Mike West was very helpful especially explaining everything in my buying experience. I would and have suggested this dealer to friends and family. Everyone I was very helpful especially explaining everything in my buying experience. I would and have suggested this dealer to friends and family. Everyone I associated with at Chuck Hutton Chevrolet was very courtious and helped me in any way they could to make the deal. More
by christopher978
Employees Worked With
mike west
January 15, 2011
We were very pleased with the service we received. Michael was the first person to approach us. He was very nice and very helpful. He was very knowledgeable about the vehicle. He made the entire proce Michael was the first person to approach us. He was very nice and very helpful. He was very knowledgeable about the vehicle. He made the entire process very easy. Everyone was very nice. We are very pleased with our new car. More
by terirussell81
Employees Worked With
Michael West
January 14, 2011
I brought my daughter's vehicle in for service at the recommendation of our local auto-repair business due to a faulty gas tank sensor. Although the warranty on the vehicle would have covered the service recommendation of our local auto-repair business due to a faulty gas tank sensor. Although the warranty on the vehicle would have covered the service, we were informed that the warranty had expired a few months prior. Nonetheless, given that we had purchased the vehicle used and that Chuck Hutton Chevrolet Co on Mt. Moriah Rd was dedicated to customer service, Terry Lamb and Darryl Downs worked together to provide us with a goodwill warranty extension covering the service on this vehicle. We could not have been happier with this news. In addition, when we went to pick up the vehicle it was "ladies day" and my daughter and I received a rose, and a couple other thank-you gifts for having our service done on that day. It is heartening to know that some businesses will do the right thing when the opportunity presents itself. Thank you Chuck Hutton, and especially Terry and Darryl. More
by mtholland1
Employees Worked With
Terry Lamb and Darryl Downs, Darryl Downs
