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Chuck Anderson Ford - Service Center

Excelsior Springs, MO

4.5
869 Reviews

869 Reviews of Chuck Anderson Ford - Service Center

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August 25, 2018

The Works - oil change, etc. I was very impressed with the employees - very professional and extremely helpful! They even washed my car when they were done! I've never had that More

by VGB101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Moorhead
Aug 26, 2018 -

Chuck Anderson Ford responded

Thank you for letting us know that you enjoyed your experience!

August 25, 2018

Exp Oil Change Excellent customer service and work on vehicle. Able to schedule a time that was convenient and completed work in a timely manner. Always use their More

by Tmurphy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Moorhead
Aug 25, 2018 -

Chuck Anderson Ford responded

Thanks for the great feedback!

August 23, 2018

Service As always, my experience with the service dept. was absolutely outstanding! Always take care of me with a minimum of fuss and answer all my questions More

by JHUSEMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Murray, Chance Baker, Cody Schneiter, Dave Moorhead
Aug 23, 2018 -

Chuck Anderson Ford responded

Jerry, you're the man! Can't wait for your next visit!

August 08, 2018

Everyone is great I have a Mustang and Mountaineer. Since we moved here from New Jersey 9 1/2 years ago, I have used this service center, They have always tried their More

by GKCOPPLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenda Riles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Murray, Cody Schneiter, Dave Moorhead, Katy Davis, Rene Sisk
Aug 08, 2018 -

Chuck Anderson Ford responded

Thank you for the kind words! We are happy to have become your hometown dealer!

August 03, 2018

Oil change Always prompt,professional service. They checked and rotated my tires. Checked fluid levels and topped off all fluids. Changed oil. Let you know If t More

by Me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Moorhead
Aug 03, 2018 -

Chuck Anderson Ford responded

We're glad to hear that we were able to complete your service appointment to your satisfaction! Thanks for taking a few moments to leave us a review!

August 03, 2018

Friendly service Very friendly service. Everything was explained to me about what was done and what needs to be done. Thank you all for the great service. More

by kelli608
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Moorhead
Aug 03, 2018 -

Chuck Anderson Ford responded

Thanks for taking the time to leave us your thoughts! We're happy to have been able to provide excellent service for you!

July 31, 2018

Chuck Anderson Ford Service Since I purchased my 2012 Focus, the entire dealership has always met or exceeded my service needs promptly and at a good price. Any issues are brough More

by dlewis531
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Moorhead
Jul 31, 2018 -

Chuck Anderson Ford responded

Wow! Thank you for the glowing feedback! We appreciate the opportunity to service your vehicle!

July 28, 2018

Fast service friendly people The people here are always friendly, but my truck here and recently had to bring my focus in for service, they are always friendly and service is quic More

by DANNY20076
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2018 -

Chuck Anderson Ford responded

We're glad to hear that our service satisfied you! We look forward to your next visit!

July 27, 2018

Great oil change! I love the quick lane here! They are always prompt and friendly! I would recommend to anyone! Their service department here is fantastic! I have bough More

by CHATCHER310
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Moorhead, Rene Sisk
Jul 27, 2018 -

Chuck Anderson Ford responded

Thanks for taking some time to leave a review! We're happy to hear that you were given excellent service! We strive to do our best to take care of our customers as we would our own family.

July 26, 2018

Transmission Service I have bought all of my cars at Chuck Anderson for the last 25 years and have never had a bad experience. A minor transmission problem with my daughte More

by JSIMPSON7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter, Dave Moorhead
Jul 26, 2018 -

Chuck Anderson Ford responded

We're glad to have served you and your family for 25 years and look forward to many more!

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