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Chuck Anderson Ford - Service Center

Excelsior Springs, MO

4.5
874 Reviews

874 Reviews of Chuck Anderson Ford - Service Center

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October 07, 2018

F150 water pump Great and speady service!!! Cody did a great job getting my truck back on the road in 1 day. I would Highly recommend this service department! More

by Busbyr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter
Oct 08, 2018 -

Chuck Anderson Ford responded

Glad we were able to get you in and out quickly! Please let us know if there's anything else we can do to help out in the future!

October 07, 2018

Had body work done They were very fast and they did it right! I’m so glad that I choose to go through Chuck Anderson.My car looks like it was never wreaked More

by SMMOLSO97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celinda Justis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2018 -

Chuck Anderson Ford responded

We're glad you utilized our full-service body shop! Don't forget, we perform routine maintenance, fulfill larger service needs and sell new/pre-owned vehicles every day as well!

October 04, 2018

Happy Customer Had oil changed, tires rotated, and a state inspection on our Ford Edge. All were completed in a very timely manner and they even gave it a wash job! More

by SWINJIM4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Murray, Cody Schneiter, Dave Moorhead
Oct 04, 2018 -

Chuck Anderson Ford responded

We're glad to have had the opportunity to work on your vehicle! We'll see you next time!

October 03, 2018

Pleasant and efficient They were very courteous and professional. Service was performed in a timely manner and was contacted promptly, letting me know the service was comple More

by EJ64465
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Oct 03, 2018 -

Chuck Anderson Ford responded

We're glad to hear you were satisfied with the servicing of your vehicle!

September 30, 2018

Bad breaks My break lines had rusted apart and I Walked in with no appointment. This is my only vehicle. The service writters were friendly and informative, and More

by Beavis0628
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brady West, Cody Schneiter, Dave Moorhead
Oct 01, 2018 -

Chuck Anderson Ford responded

We're glad we could get your truck handled for you and get you back on the road! Thanks for leaving us your feedback!

September 29, 2018

Great service I always take my car to Chuck Anderson for service. They treat me honestly and fairly. I trust them to always tell me what needs to be done now and wh More

by KPALMER45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Schneiter, Dave Moorhead, Katy Davis
Sep 29, 2018 -

Chuck Anderson Ford responded

Thanks for the awesome feedback! We look forward to your next visit!

September 26, 2018

Warranty maintenance They washed my car without me having to ask. They called me when it was done. I was in there quickly both when dropping off and when picking up More

by Kemills1963
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Have no idea who helped me
Sep 26, 2018 -

Chuck Anderson Ford responded

Thanks for taking a moment to leave us feedback! We strive to be quick with all of our service work, as we know your time is valuable!

September 24, 2018

Everyone was nice and pleasant It makes a difference when you are treated with respect and professionalism. I would recommend Chuck Anderson to everyone, thank you. I appreciated ev More

by Pzette24bg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter
Sep 24, 2018 -

Chuck Anderson Ford responded

Thank you for your business and your kind words! We appreciate you taking the time to give us feedback on your experience!

September 15, 2018

30k Service I was just a little early for our FLEX’S 30k service. Was ushered in quickly and Brady West went right to work. More quickly than I had anticipated, o More

by mpace0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brady West, Al Murray, Cody Schneiter, Dave Moorhead, Rene Sisk
Sep 15, 2018 -

Chuck Anderson Ford responded

Glad we were able to exceed your expectations!

September 14, 2018

Oil Change "The Works" They did so much more. They found a nail in my tire. It could not be repaired. They got another one for me within a few hours. I spend a lot of time More

by pam64024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celinda Justis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Moorhead, Katy Davis, Rene Sisk
Sep 17, 2018 -

Chuck Anderson Ford responded

Thanks for the review Pam!

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