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Chuck Anderson Ford - Service Center

Excelsior Springs, MO

4.5
869 Reviews

869 Reviews of Chuck Anderson Ford - Service Center

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September 29, 2018

Great service I always take my car to Chuck Anderson for service. They treat me honestly and fairly. I trust them to always tell me what needs to be done now and wh More

by KPALMER45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Schneiter, Dave Moorhead, Katy Davis
Sep 29, 2018 -

Chuck Anderson Ford responded

Thanks for the awesome feedback! We look forward to your next visit!

September 26, 2018

Warranty maintenance They washed my car without me having to ask. They called me when it was done. I was in there quickly both when dropping off and when picking up More

by Kemills1963
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Have no idea who helped me
Sep 26, 2018 -

Chuck Anderson Ford responded

Thanks for taking a moment to leave us feedback! We strive to be quick with all of our service work, as we know your time is valuable!

September 24, 2018

Everyone was nice and pleasant It makes a difference when you are treated with respect and professionalism. I would recommend Chuck Anderson to everyone, thank you. I appreciated ev More

by Pzette24bg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter
Sep 24, 2018 -

Chuck Anderson Ford responded

Thank you for your business and your kind words! We appreciate you taking the time to give us feedback on your experience!

September 15, 2018

30k Service I was just a little early for our FLEX’S 30k service. Was ushered in quickly and Brady West went right to work. More quickly than I had anticipated, o More

by mpace0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brady West, Al Murray, Cody Schneiter, Dave Moorhead, Rene Sisk
Sep 15, 2018 -

Chuck Anderson Ford responded

Glad we were able to exceed your expectations!

September 14, 2018

Oil Change "The Works" They did so much more. They found a nail in my tire. It could not be repaired. They got another one for me within a few hours. I spend a lot of time More

by pam64024
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celinda Justis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Moorhead, Katy Davis, Rene Sisk
Sep 17, 2018 -

Chuck Anderson Ford responded

Thanks for the review Pam!

September 11, 2018

Great place to get service work done Dave was great to work with from scheduling the appointment to paying the bill. Service work was done quickly. The waiting lounge was comfy and mmmm d More

by Jackospades003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Moorhead
Sep 11, 2018 -

Chuck Anderson Ford responded

Thanks for the great review Jack! Bring Betty by any time!

September 04, 2018

Perplexing problem We had a sudden loss of ability to start our vehicle. Battery was not the problem. Further search revealed ignition problem that required a part to be More

by EBRINTZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter
Sep 04, 2018 -

Chuck Anderson Ford responded

Thanks for the feedback! Glad we could get you back on the road quicker than expected!

September 04, 2018

Another more than satisfactory trip to chuck Anderson Ford I needed new tires and once again received excellent care from the folks in service, parts, and management. All helped decide the right tires for my d More

by EBRINTZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Murray, Cody Schneiter, Dave Moorhead
Sep 04, 2018 -

Chuck Anderson Ford responded

Thanks for the kind words! We're more than happy to serve you!

August 27, 2018

Very pleasant Alwsys great and friendly service. Am a long time customer and have never left unsatisfied with any of the customer service reps. Thank you all!! More

by randalrmyers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Moorhead
Aug 27, 2018 -

Chuck Anderson Ford responded

Thanks for the great review! We appreciate your continued support!

August 25, 2018

Perfect, each and every time we come in! As a longtime Chuck Anderson client (45 yrs +) I’ve been through several cars and many service items. Everything has alway been carefully explained as More

by Clyde
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celinda Justis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Schneiter, Dave Moorhead, Katy Davis
Aug 25, 2018 -

Chuck Anderson Ford responded

Thanks Clyde! We always appreciate your business!