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Chuck Anderson Ford - Service Center

Excelsior Springs, MO

4.5
869 Reviews

869 Reviews of Chuck Anderson Ford - Service Center

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October 16, 2018

Battery service I came to Chuck Anderson Ford to get a price on new battery for my truck. Price was reasonable and asked if they could swap out battery anytime soon. More

by Truck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Moorhead
Oct 17, 2018 -

Chuck Anderson Ford responded

Glad we were able to get you in and out, then back on the road quickly!

October 12, 2018

Great as always! Fast, they got my Fusion in at the time of the appointment. The service adviser kept me up to date date on the progress even though I hadn' More

by edweidler
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rene Sisk
Oct 12, 2018 -

Chuck Anderson Ford responded

Thanks for the great review! Glad we were able to get you back on the road!

October 09, 2018

Recall service Best Customer Service ever! Heather service dept is very courteous and I recommend her for best attitude ever encountered of all other companies I More

by SENDNOMAIL2ME
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather
Oct 09, 2018 -

Chuck Anderson Ford responded

Thanks for letting us know about your experience with Heather!

October 07, 2018

Awesome, helpful, friendly service at Chuck Anderson Ford Highly recommend! This was my first time having my vehicle serviced at Chuck Anderson Ford- Very happy with the service!! I will return! Thank so much More

by KT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Murray, Chance Baker, Cody Schneiter
Oct 08, 2018 -

Chuck Anderson Ford responded

Thanks for letting us work on your vehicle! We can't wait to see you next time!

October 07, 2018

Had body work done They were very fast and they did it right! I’m so glad that I choose to go through Chuck Anderson.My car looks like it was never wreaked More

by SMMOLSO97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celinda Justis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2018 -

Chuck Anderson Ford responded

We're glad you utilized our full-service body shop! Don't forget, we perform routine maintenance, fulfill larger service needs and sell new/pre-owned vehicles every day as well!

October 07, 2018

Most professional and easy service experience I have ever Professional and easy service. Friendly and listened to my problem with the car. Made my serve experience very convenient without any hassle. I wi More

by Melissa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter
Oct 08, 2018 -

Chuck Anderson Ford responded

Thanks for the awesome feedback! We're glad to have been there to help you when you needed it!

October 07, 2018

F150 water pump Great and speady service!!! Cody did a great job getting my truck back on the road in 1 day. I would Highly recommend this service department! More

by Busbyr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter
Oct 08, 2018 -

Chuck Anderson Ford responded

Glad we were able to get you in and out quickly! Please let us know if there's anything else we can do to help out in the future!

October 04, 2018

Happy Customer Had oil changed, tires rotated, and a state inspection on our Ford Edge. All were completed in a very timely manner and they even gave it a wash job! More

by SWINJIM4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Murray, Cody Schneiter, Dave Moorhead
Oct 04, 2018 -

Chuck Anderson Ford responded

We're glad to have had the opportunity to work on your vehicle! We'll see you next time!

October 03, 2018

Pleasant and efficient They were very courteous and professional. Service was performed in a timely manner and was contacted promptly, letting me know the service was comple More

by EJ64465
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Oct 03, 2018 -

Chuck Anderson Ford responded

We're glad to hear you were satisfied with the servicing of your vehicle!

September 30, 2018

Bad breaks My break lines had rusted apart and I Walked in with no appointment. This is my only vehicle. The service writters were friendly and informative, and More

by Beavis0628
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brady West, Cody Schneiter, Dave Moorhead
Oct 01, 2018 -

Chuck Anderson Ford responded

We're glad we could get your truck handled for you and get you back on the road! Thanks for leaving us your feedback!

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