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Chuck Anderson Ford - Service Center

Excelsior Springs, MO

4.5
874 Reviews

874 Reviews of Chuck Anderson Ford - Service Center

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October 30, 2018

Great folks to work with Every one in the servuce dept and the office are pleasent and helpful would recomend them and anytime they are always trying you help and are courteou More

by Body works
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Riles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Schneiter, Dave Moorhead, Katy Davis
Oct 30, 2018 -

Chuck Anderson Ford responded

Thanks for the great feedback!

October 30, 2018

Service and warranty work As always all the people at Chuck Anderson go above and beyond to make sure everything is spot on. From sales to service to warranty work. They get th More

by Warren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Woomer, Cody Schneiter, Dave Moorhead
Oct 30, 2018 -

Chuck Anderson Ford responded

Thanks for the kind words Warren! We hope your truck is back running how it should!

October 28, 2018

The absolute BEST dealership in KC area! I bought my Fusion here. Has never been serviced by anyone else. They go the "extra mile" to support their customers for sure!! I will be a lifetime More

by scott10930000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Schneiter, Dave Moorhead
Oct 29, 2018 -

Chuck Anderson Ford responded

Thank you for your continued trust! We look forward to your next visit!

October 28, 2018

Oil change Great service! Dave was friendly and the mechanic was quick. I did not have to wait to long before my car was done. Good job. More

by JOEMESSINAII
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Moorhead
Oct 29, 2018 -

Chuck Anderson Ford responded

We're glad we were able to get you in and out in a timely manner! Thanks for the feedback!

October 25, 2018

The service was quite awesome The service was awesome and I would recommended to all my friends and I was very happy with the service department and all the employees. More

by Curtis Beach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Reavis, Michael Dreke
Oct 05, 2018 -

Chuck Anderson Ford responded

Thanks Curtis for the great feedback! We're happy to have serviced your vehicle for you!

October 21, 2018

Not really happy. I took the car in. Transmission is making noise. 2 months out of warranty. I felt they were swapping parts and they never could tell me what was wrong More

by Wtphelps
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cody Schneiter
Oct 22, 2018 -

Chuck Anderson Ford responded

I'm sorry to hear you feel like we provided poor service on your vehicle. I am confident we can get your issues handled for you. Please call the dealership and ask for the service manager at your convenience.

October 20, 2018

Recall Service at Chuck Anderson Ford I recently had a recall service done on my 2018 F-150 at Chuck Anderson and they were very timely about getting my truck in for service and getting my More

by JHUSEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Schneiter, Dave Moorhead
Oct 20, 2018 -

Chuck Anderson Ford responded

Jerry, thanks for the awesome review! We enjoy visiting with you every time you're in! Feel free to stop by any time!

October 20, 2018

They are honest and work was done quick and a quality job I cannot see how they could improve on their service. All is good I was at the Anderson dealership on Friday for oil/filter and tire rotating was in a More

by b.duysen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not know any others names.All seem like very nice people, Dave Moorhead
Oct 21, 2018 -

Chuck Anderson Ford responded

Thanks for the awesome feedback! We'll see you next time!

October 18, 2018

Deceptive information. Parts department lied to me and that don’t sit well with me. When I ask upfront about a deal that I viewed online. If deals are not available tell me More

by COLT45MAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parts employee not Al., Dave Moorhead
Oct 19, 2018 -

Chuck Anderson Ford responded

Thanks for the feedback, it will be addressed.

October 17, 2018

Great customer service. They were very friendly and helpful. They always take the time to explain things to me. They have great customer service skills. Always a pleasure to More

by Cargal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter, Dave Moorhead
Oct 17, 2018 -

Chuck Anderson Ford responded

Thanks for the great review!

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