Chuck Anderson Ford - Service Center
Excelsior Springs, MO
869 Reviews of Chuck Anderson Ford - Service Center
Not really happy. I took the car in. Transmission is making noise. 2 months out of warranty. I felt they were swapping parts and they never could tell me what was wrong I took the car in. Transmission is making noise. 2 months out of warranty. I felt they were swapping parts and they never could tell me what was wrong. Also had an issue with the heater damper that they had repaired under warranty. They said that was no record and they would have to charge me to repair. More
Recall Service at Chuck Anderson Ford I recently had a recall service done on my 2018 F-150 at Chuck Anderson and they were very timely about getting my truck in for service and getting my I recently had a recall service done on my 2018 F-150 at Chuck Anderson and they were very timely about getting my truck in for service and getting my truck back . They have always been extremely helpful whenever I had an issue and always worked with me to help with experience for my convience. They have always been of great help and would always recommend them to anyone looking for a competant dealer. More
They are honest and work was done quick and a quality job I cannot see how they could improve on their service. All is good I was at the Anderson dealership on Friday for oil/filter and tire rotating was in a I cannot see how they could improve on their service. All is good I was at the Anderson dealership on Friday for oil/filter and tire rotating was in and out in less than 30 minutes and they also washed the car. More
Deceptive information. Parts department lied to me and that don’t sit well with me. When I ask upfront about a deal that I viewed online. If deals are not available tell me Parts department lied to me and that don’t sit well with me. When I ask upfront about a deal that I viewed online. If deals are not available tell me upfront. I will be very selective on my part purchases from here forward if I buy any more here. More
Great customer service. They were very friendly and helpful. They always take the time to explain things to me. They have great customer service skills. Always a pleasure to They were very friendly and helpful. They always take the time to explain things to me. They have great customer service skills. Always a pleasure to work with. More
Quick excellent service Was able to get in quick without an appointment and my vehicle was ready in less than an hour. Quick and easy, nothing else to say. Was able to get in quick without an appointment and my vehicle was ready in less than an hour. Quick and easy, nothing else to say. More
Flat tire They got me right in had my tire plugged in less than 30 minutes and the cost was well below what I expected to pay...the staff is very friendly and i They got me right in had my tire plugged in less than 30 minutes and the cost was well below what I expected to pay...the staff is very friendly and it was great seeing Mr. Anderson and Mike...thanks to all...GREAT EXPERIENCE!!! More
Great service. They do a great job up there They took care of me quickly and professionally. I will continue to be a customer of chuck Anderson ford. I will recommend them to others. They took care of me quickly and professionally. I will continue to be a customer of chuck Anderson ford. I will recommend them to others. More
Great people, great service! Been really helpful with any issue. Last time, the original prediction for a needed service was wrong and the fix proved to be a lot simpler. They fi Been really helpful with any issue. Last time, the original prediction for a needed service was wrong and the fix proved to be a lot simpler. They fixed it no problem. More
Great service I’ve been taking my cars for the works oil change and tire rotation for the last couple of years. I’m always satisfied with my service and like that t I’ve been taking my cars for the works oil change and tire rotation for the last couple of years. I’m always satisfied with my service and like that they let me know when I need new air filters, wipers, etc and I get the choice to either do there or on my own. So far I’ve found everything I’ve needed at a reasonable price and have just gotten it taken care of at Chuck Anderson Ford More