Chuck Anderson Ford - Service Center
Excelsior Springs, MO
874 Reviews of Chuck Anderson Ford - Service Center
Knowable and efficient Well organized clean service center. Friendly efficient staff, they honor their service appointment schedule . Dave and Paul are outstanding. Since Well organized clean service center. Friendly efficient staff, they honor their service appointment schedule . Dave and Paul are outstanding. Since moving to the area have had all my vehicle maintenance and repairs done by this service center. More
Great service I love Dave and Al. Those two are the reason I use Chuck Anderson for my car work. I miss Al not being in service but stop and visit with him in parts I love Dave and Al. Those two are the reason I use Chuck Anderson for my car work. I miss Al not being in service but stop and visit with him in parts while waiting for service to be done. They are both the best! More
Happy with service Dropping my truck off was easy, they we're friendly and fast. They got the truck done in a timely manner and called me when they we're finished. The f Dropping my truck off was easy, they we're friendly and fast. They got the truck done in a timely manner and called me when they we're finished. The facility was clean and orderly. I would recommend using Chuck Anderson. More
Oil change and alignent Took our 2013 escape in for oil change and alignment. The mechanics striped lug nuts trying to get tires off and then wanted to charge us $100/set and Took our 2013 escape in for oil change and alignment. The mechanics striped lug nuts trying to get tires off and then wanted to charge us $100/set and said they wrecked 2 different sets. Tires were almost 6 months old and after pounding on rims with metal hammers told us the tires were too worn to do alignment. Very crooked place More
Quick service Was quick and easy. I had my two boys with me and it wasn't very long even for them to sit there and wait. We where there between half hour to an hour Was quick and easy. I had my two boys with me and it wasn't very long even for them to sit there and wait. We where there between half hour to an hour. More
Totally satisfied Best place I know of , always friendly always get the job done the way you want it done. And this wasn't the only time I've been going there for 29 ye Best place I know of , always friendly always get the job done the way you want it done. And this wasn't the only time I've been going there for 29 years More
Great service! Getting the oil changed and tires rotated was a very pleasant experience. The staff was very friendly and explained everything in detail what was done Getting the oil changed and tires rotated was a very pleasant experience. The staff was very friendly and explained everything in detail what was done. I like the new service center because it is open and you can see your vehicle being serviced. Would highly recommend! More
Fix a Ford Camera got fixed and done. But need to tell customers about copay on a warranty issue. A little frustrated when they said $109.00 please. I said what. Camera got fixed and done. But need to tell customers about copay on a warranty issue. A little frustrated when they said $109.00 please. I said what. You didn’t tell me that. Next time I’ll know. Just a little frustrated. More
Recall Service Excellent service. Heather was fantastic from help scheduling, calling to confirm appt the day before and her follow up.call to check on satisfaction Excellent service. Heather was fantastic from help scheduling, calling to confirm appt the day before and her follow up.call to check on satisfaction. Service area immaculate & service staff very professional & helpful Sorry I can’t recall service personnel name but he explained the reason for the recall & work to be completed. Exceptional professional staff More
Service fine/Service policy worthless. Fuel valve replaced that was sticking. Service people were fine. Issue is with a service policy that was sold to me as "basically bumper to bumper" ev Fuel valve replaced that was sticking. Service people were fine. Issue is with a service policy that was sold to me as "basically bumper to bumper" everything except routine maintenance, that didn't cover this. Knowing this, is what will keep me from doing further business with them. I can go anywhere for oil changes ect...It is ashamed since this would be the most convenient place for me. Cody was good to work with. No issues there. Don't bother buying a service policy from them. More