Chuck Anderson Ford - Service Center
Excelsior Springs, MO
869 Reviews of Chuck Anderson Ford - Service Center
Totally satisfied Best place I know of , always friendly always get the job done the way you want it done. And this wasn't the only time I've been going there for 29 ye Best place I know of , always friendly always get the job done the way you want it done. And this wasn't the only time I've been going there for 29 years More
Great service! Getting the oil changed and tires rotated was a very pleasant experience. The staff was very friendly and explained everything in detail what was done Getting the oil changed and tires rotated was a very pleasant experience. The staff was very friendly and explained everything in detail what was done. I like the new service center because it is open and you can see your vehicle being serviced. Would highly recommend! More
Fix a Ford Camera got fixed and done. But need to tell customers about copay on a warranty issue. A little frustrated when they said $109.00 please. I said what. Camera got fixed and done. But need to tell customers about copay on a warranty issue. A little frustrated when they said $109.00 please. I said what. You didn’t tell me that. Next time I’ll know. Just a little frustrated. More
Service and warranty work As always all the people at Chuck Anderson go above and beyond to make sure everything is spot on. From sales to service to warranty work. They get th As always all the people at Chuck Anderson go above and beyond to make sure everything is spot on. From sales to service to warranty work. They get the job done efficiently and correct. Won’t use anyone else for any of my vehicle needs. More
Service fine/Service policy worthless. Fuel valve replaced that was sticking. Service people were fine. Issue is with a service policy that was sold to me as "basically bumper to bumper" ev Fuel valve replaced that was sticking. Service people were fine. Issue is with a service policy that was sold to me as "basically bumper to bumper" everything except routine maintenance, that didn't cover this. Knowing this, is what will keep me from doing further business with them. I can go anywhere for oil changes ect...It is ashamed since this would be the most convenient place for me. Cody was good to work with. No issues there. Don't bother buying a service policy from them. More
Great folks to work with Every one in the servuce dept and the office are pleasent and helpful would recomend them and anytime they are always trying you help and are courteou Every one in the servuce dept and the office are pleasent and helpful would recomend them and anytime they are always trying you help and are courteous More
Recall Service Excellent service. Heather was fantastic from help scheduling, calling to confirm appt the day before and her follow up.call to check on satisfaction Excellent service. Heather was fantastic from help scheduling, calling to confirm appt the day before and her follow up.call to check on satisfaction. Service area immaculate & service staff very professional & helpful Sorry I can’t recall service personnel name but he explained the reason for the recall & work to be completed. Exceptional professional staff More
The absolute BEST dealership in KC area! I bought my Fusion here. Has never been serviced by anyone else. They go the "extra mile" to support their customers for sure!! I will be a lifetime I bought my Fusion here. Has never been serviced by anyone else. They go the "extra mile" to support their customers for sure!! I will be a lifetime customer. More
Oil change Great service! Dave was friendly and the mechanic was quick. I did not have to wait to long before my car was done. Good job. Great service! Dave was friendly and the mechanic was quick. I did not have to wait to long before my car was done. Good job. More
The service was quite awesome The service was awesome and I would recommended to all my friends and I was very happy with the service department and all the employees. The service was awesome and I would recommended to all my friends and I was very happy with the service department and all the employees. More