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Chuck Anderson Ford - Service Center
Excelsior Springs, MO
869 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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869 Reviews of Chuck Anderson Ford - Service Center
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November 15, 2018
Service Department Checked my car out and then called and told him what they did to fix it. Treated me with the most respect! That’s a BIG DEAL to me. Checked my car out and then called and told him what they did to fix it. Treated me with the most respect! That’s a BIG DEAL to me. More
by 525WJSCOBEE
Verified CustomerEmployees Worked With
Cody Schneiter, Dave Moorhead
November 15, 2018
It was a good experience I was a little disappointed they got the carpet on the drivers floor dirty but was thankful it was not grease. It would be nice if they put a paper fl I was a little disappointed they got the carpet on the drivers floor dirty but was thankful it was not grease. It would be nice if they put a paper floor mat down before they get in it. More
by Countrygal
Employees Worked With
Dave Moorhead
November 10, 2018
Awesome There quick and reasonable prices and there nice they get you in out nice work area nice customers area and nice cars , and service and good tires There quick and reasonable prices and there nice they get you in out nice work area nice customers area and nice cars , and service and good tires More
by Lee82
November 10, 2018
unsatisfied and disgruntled Did not feel like the problem was solved also the communication was terrible. When I arrived to pick up my vehicle the service person Dave was there n Did not feel like the problem was solved also the communication was terrible. When I arrived to pick up my vehicle the service person Dave was there not only was he rude he had very bad customer service we have been buying our vehicles from Chuck Anderson for years not sure if we will return. More
by Foster
Employees Worked With
Cody Schneiter, Dave Moorhead
November 10, 2018
Quick fix for a recall Company car had a recall for a steering bolt. First time I’ve been to Chuck Anderson Ford. Service area was very clean and the techs were quick and Company car had a recall for a steering bolt. First time I’ve been to Chuck Anderson Ford. Service area was very clean and the techs were quick and efficient. More
by M Doakes
Employees Worked With
Cody Schneiter, Dave Moorhead
November 09, 2018
Knowable and efficient Well organized clean service center. Friendly efficient staff, they honor their service appointment schedule . Dave and Paul are outstanding. Since Well organized clean service center. Friendly efficient staff, they honor their service appointment schedule . Dave and Paul are outstanding. Since moving to the area have had all my vehicle maintenance and repairs done by this service center. More
by Teaveling man
November 08, 2018
Great service I love Dave and Al. Those two are the reason I use Chuck Anderson for my car work. I miss Al not being in service but stop and visit with him in parts I love Dave and Al. Those two are the reason I use Chuck Anderson for my car work. I miss Al not being in service but stop and visit with him in parts while waiting for service to be done. They are both the best! More
by CHATCHER310
Employees Worked With
Dave Moorhead
November 07, 2018
Happy with service Dropping my truck off was easy, they we're friendly and fast. They got the truck done in a timely manner and called me when they we're finished. The f Dropping my truck off was easy, they we're friendly and fast. They got the truck done in a timely manner and called me when they we're finished. The facility was clean and orderly. I would recommend using Chuck Anderson. More
by TLB
Employees Worked With
Cody Schneiter
November 07, 2018
Oil change and alignent Took our 2013 escape in for oil change and alignment. The mechanics striped lug nuts trying to get tires off and then wanted to charge us $100/set and Took our 2013 escape in for oil change and alignment. The mechanics striped lug nuts trying to get tires off and then wanted to charge us $100/set and said they wrecked 2 different sets. Tires were almost 6 months old and after pounding on rims with metal hammers told us the tires were too worn to do alignment. Very crooked place More
by Tracy67
Employees Worked With
Dave Moorhead
November 04, 2018
Quick service Was quick and easy. I had my two boys with me and it wasn't very long even for them to sit there and wait. We where there between half hour to an hour Was quick and easy. I had my two boys with me and it wasn't very long even for them to sit there and wait. We where there between half hour to an hour. More
by JESSICALOVE8903
Employees Worked With
Dave Moorhead
