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Chuck Anderson Ford - Service Center

Excelsior Springs, MO

4.5
874 Reviews

874 Reviews of Chuck Anderson Ford - Service Center

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November 29, 2018

Works package Great services. They got my truck right in for a service visit. The customer waiting area was very nice to hang out in, plus they had some cool mustan More

by robert.bowers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter, Dave Moorhead
Nov 29, 2018 -

Chuck Anderson Ford responded

Thanks for the great review Robert! One of those Mustangs would look good in your driveway!

November 29, 2018

Good service The service is always good here when I get my oil changes done. I would anyone with a Ford to get the works package done. More

by Shane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter, Dave Moorhead
Nov 29, 2018 -

Chuck Anderson Ford responded

Thanks for the favorable review! What can we do to earn a higher score next time?

November 28, 2018

Service Had excellent experience with the service department on servicing my 2018 F-150. They were professional and took care of everything that I had questi More

by TAMMY.RAPP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Moorhead
Nov 28, 2018 -

Chuck Anderson Ford responded

Thanks for the great review Tammy! What can we do to earn a 5 star review next time?

November 27, 2018

Excellent Servicr I am always so impressed with the service team , they are so helpful and very efficient . My car was taken in at the appt time and finished in no time More

by Mimdy Hannah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Murray, Cody Schneiter, Dave Moorhead
Nov 27, 2018 -

Chuck Anderson Ford responded

Thanks for the great review Mindy! We hope you got back down to Texas before the snow hit.

November 23, 2018

Fast friendly service I called to schedule a routine oil change they got me in the very next day. They are very friendly and easy to work with they even washed my car for m More

by Aritterkc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nov 23, 2018 -

Chuck Anderson Ford responded

Thank you for the awesome feedback on our service department!

November 15, 2018

Service Department Checked my car out and then called and told him what they did to fix it. Treated me with the most respect! That’s a BIG DEAL to me. More

by 525WJSCOBEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter, Dave Moorhead
Nov 15, 2018 -

Chuck Anderson Ford responded

Thanks for the feedback! We're happy that we were able to meet your customer experience expectations.

November 15, 2018

It was a good experience I was a little disappointed they got the carpet on the drivers floor dirty but was thankful it was not grease. It would be nice if they put a paper fl More

by Countrygal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Moorhead
Nov 15, 2018 -

Chuck Anderson Ford responded

I'm sorry one of the technicians wasn't very careful with their shoes. If you have time please run your vehicle by and we will take care of that for you. Ask for Nick Anderson.

November 10, 2018

Awesome There quick and reasonable prices and there nice they get you in out nice work area nice customers area and nice cars , and service and good tires More

by Lee82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Dreke, Al Murray, Dave Moorhead
Nov 10, 2018 -

Chuck Anderson Ford responded

Thanks for your feedback Lee! Look forward to seeing you next time!

November 10, 2018

unsatisfied and disgruntled Did not feel like the problem was solved also the communication was terrible. When I arrived to pick up my vehicle the service person Dave was there n More

by Foster
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cody Schneiter, Dave Moorhead
November 10, 2018

Quick fix for a recall Company car had a recall for a steering bolt. First time I’ve been to Chuck Anderson Ford. Service area was very clean and the techs were quick and More

by M Doakes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter, Dave Moorhead
Nov 10, 2018 -

Chuck Anderson Ford responded

Thank you for your positive feedback! We hope you keep us in mind next time you are needing a vehicle serviced!

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