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Chuck Anderson Ford - Service Center

Excelsior Springs, MO

4.5
869 Reviews

869 Reviews of Chuck Anderson Ford - Service Center

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December 09, 2018

Passenger airbag recall replacement Passenger airbag recall replacement . Before replacement of airbag. Dash pad was smooth but after airbag replacement dash pad is deformed.. Servic More

by 2bridges1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter
Dec 10, 2018 -

Chuck Anderson Ford responded

Thanks for taking time to leave us your feedback. Please contact Nick Anderson at nick.anderson@chuckanderson.com or 816-630-1700, he would like to take a look at your dash to see how we can remedy the issue.

December 06, 2018

completely satisfied recall work done in time estimated. ride home and back. very happy all around.did not find source of periodic noise in front end. will take back if ne More

by 23MBARBOUR
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter, Rene Sisk
Dec 06, 2018 -

Chuck Anderson Ford responded

Thank you for your feedback!

December 03, 2018

Great service Such nice people, they will go above and beyond to make sure your experience is good. I Trust the workers in service to take care of my vehicle and m More

by ringer3118
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenda Riles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather , Cody Schneiter, Dave Moorhead, Rene Sisk
Dec 03, 2018 -

Chuck Anderson Ford responded

Thanks for the great review! We appreciate your honest feedback!

November 30, 2018

First morning of snow and ice. Despite the early morning snow and ice, the service dept still managed to provide a quick oil change. They have consistently exceeded all of my expec More

by Mike
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather! Deserves credit too on managing the appt, Cody Schneiter, Dave Moorhead
Dec 03, 2018 -

Chuck Anderson Ford responded

Thanks for the great review! We appreciate your continued patronage!

November 29, 2018

Love the people especially Josh Kesler People are friendly, I work close and they always get me in... trust their work... Dave in service is a great guy.. Josh Kesler is fantastic and I t More

by Mr.BretS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Kesler , Al Murray, Dave Moorhead
Nov 29, 2018 -

Chuck Anderson Ford responded

Thanks for the great review! We look forward to your next visit!

November 29, 2018

Works package Great services. They got my truck right in for a service visit. The customer waiting area was very nice to hang out in, plus they had some cool mustan More

by robert.bowers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter, Dave Moorhead
Nov 29, 2018 -

Chuck Anderson Ford responded

Thanks for the great review Robert! One of those Mustangs would look good in your driveway!

November 29, 2018

Good service The service is always good here when I get my oil changes done. I would anyone with a Ford to get the works package done. More

by Shane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter, Dave Moorhead
Nov 29, 2018 -

Chuck Anderson Ford responded

Thanks for the favorable review! What can we do to earn a higher score next time?

November 28, 2018

Service Had excellent experience with the service department on servicing my 2018 F-150. They were professional and took care of everything that I had questi More

by TAMMY.RAPP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Moorhead
Nov 28, 2018 -

Chuck Anderson Ford responded

Thanks for the great review Tammy! What can we do to earn a 5 star review next time?

November 27, 2018

Excellent Servicr I am always so impressed with the service team , they are so helpful and very efficient . My car was taken in at the appt time and finished in no time More

by Mimdy Hannah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Murray, Cody Schneiter, Dave Moorhead
Nov 27, 2018 -

Chuck Anderson Ford responded

Thanks for the great review Mindy! We hope you got back down to Texas before the snow hit.

November 23, 2018

Fast friendly service I called to schedule a routine oil change they got me in the very next day. They are very friendly and easy to work with they even washed my car for m More

by Aritterkc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nov 23, 2018 -

Chuck Anderson Ford responded

Thank you for the awesome feedback on our service department!

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