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Chuck Anderson Ford - Service Center

Excelsior Springs, MO

4.5
874 Reviews

874 Reviews of Chuck Anderson Ford - Service Center

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December 20, 2018

Electrical issues Everyone was very helpful even though it took a couple of tries to find the problem. I understand that intermittent problems are the hardest to find. More

by JHUSEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brady, service tech, Al Murray, Cody Schneiter
Dec 21, 2018 -

Chuck Anderson Ford responded

Jerry you're the man, thank you for your awesome review!

December 18, 2018

Service as Usual. As always, no sweat ,no worry is, and rest assured. That's how I feel any and everytime I take my vehicles to Chuck Anderson Ford for all my Service n More

by TIMMYJ.CALLAWAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Schneiter, Dave Moorhead, Heather Berger
Dec 18, 2018 -

Chuck Anderson Ford responded

Thanks for the great review, and for your continued patronage!

December 13, 2018

Service for Road Trip They were friendly, greeted me quickly, completed the work in a very timely fashion and were efficient. Overall it was a very pleasant experience. The More

by LBF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter, Rene Sisk
Dec 13, 2018 -

Chuck Anderson Ford responded

Thanks for taking the time to leave your feedback so future customers will feel comfortable when they choose Chuck Anderson Ford to do their service work!

December 12, 2018

Great, Simple, No Hassle Service I have limited time. Therefore I like to take my vehicles to Chuck Anderson. They are fast and no hassle. They know what I need and take care of me qu More

by KEVINKEEN48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter, Dave Moorhead, Heather Berger
Dec 12, 2018 -

Chuck Anderson Ford responded

Thank you for your continued patronage! We appreciate you taking a few minutes and leaving us your feedback!

December 10, 2018

It was easy and simple They got it in and got it fixed up for me. It was easy and a quick fix and good service. I appreciate it very much More

by JRWYATT14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter, Heather Berger
Dec 10, 2018 -

Chuck Anderson Ford responded

Thanks for the great feedback! We're glad we were able to help!

December 09, 2018

Passenger airbag recall replacement Passenger airbag recall replacement . Before replacement of airbag. Dash pad was smooth but after airbag replacement dash pad is deformed.. Servic More

by 2bridges1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter
Dec 10, 2018 -

Chuck Anderson Ford responded

Thanks for taking time to leave us your feedback. Please contact Nick Anderson at nick.anderson@chuckanderson.com or 816-630-1700, he would like to take a look at your dash to see how we can remedy the issue.

December 06, 2018

completely satisfied recall work done in time estimated. ride home and back. very happy all around.did not find source of periodic noise in front end. will take back if ne More

by 23MBARBOUR
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter, Rene Sisk
Dec 06, 2018 -

Chuck Anderson Ford responded

Thank you for your feedback!

December 03, 2018

Great service Such nice people, they will go above and beyond to make sure your experience is good. I Trust the workers in service to take care of my vehicle and m More

by ringer3118
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenda Riles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather , Cody Schneiter, Dave Moorhead, Rene Sisk
Dec 03, 2018 -

Chuck Anderson Ford responded

Thanks for the great review! We appreciate your honest feedback!

November 30, 2018

First morning of snow and ice. Despite the early morning snow and ice, the service dept still managed to provide a quick oil change. They have consistently exceeded all of my expec More

by Mike
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather! Deserves credit too on managing the appt, Cody Schneiter, Dave Moorhead
Dec 03, 2018 -

Chuck Anderson Ford responded

Thanks for the great review! We appreciate your continued patronage!

November 29, 2018

Love the people especially Josh Kesler People are friendly, I work close and they always get me in... trust their work... Dave in service is a great guy.. Josh Kesler is fantastic and I t More

by Mr.BretS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Kesler , Al Murray, Dave Moorhead
Nov 29, 2018 -

Chuck Anderson Ford responded

Thanks for the great review! We look forward to your next visit!

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