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Chuck Anderson Ford - Service Center

Excelsior Springs, MO

4.5
869 Reviews

869 Reviews of Chuck Anderson Ford - Service Center

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December 26, 2018

Service The service was excellent, as usual. The problem was diagnosed quickly and accurately. Repairs were scheduled and made in accordance to my schedule. B More

by Dean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Schneiter
Dec 27, 2018 -

Chuck Anderson Ford responded

Dean, thanks for the great review. We appreciate your continued business.

December 26, 2018

Inspection I Would recommend them for any kind if service . Whether it be service or purchasing a new vehicle. they are quick and courteous . Very well maintaine More

by Tervmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Moorhead, Heather Berger
Dec 27, 2018 -

Chuck Anderson Ford responded

Thank you! We pride ourselves in having a well-lit and clean service department!

December 26, 2018

Great experience from start to finish .The appointment was easy to make The team keep me informed during the entire service review They let me know what needed immediate attention and More

by Geoff Clark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter, Dave Moorhead, Heather Berger
Dec 27, 2018 -

Chuck Anderson Ford responded

Wonderful to hear. We appreciate the opportunity to keep doing business with you.

December 26, 2018

Fun, professional, determined The entire staff makes the entire dealership experience enjoyable. Quick easy financing, fast service. No where else I'd go to buy or have my cars ser More

by Ziggy88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Woomer
Dec 26, 2018 -

Chuck Anderson Ford responded

Thanks for the great feedback! We're lucky to have such appreciative customers!

December 21, 2018

Oil Leak The service department at Chuck Andersen has treated me very well. I bought a 2017 F-150 that has require some warranty work and each time they have d More

by TERRY53160
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Schneiter, Heather Berger
Dec 26, 2018 -

Chuck Anderson Ford responded

We're sorry that there was a small hiccup, but glad you were ultimately taken care of!

December 19, 2018

Electrical issues Everyone was very helpful even though it took a couple of tries to find the problem. I understand that intermittent problems are the hardest to find. More

by JHUSEMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brady, service tech, Al Murray, Cody Schneiter
Dec 21, 2018 -

Chuck Anderson Ford responded

Jerry you're the man, thank you for your awesome review!

December 18, 2018

Service as Usual. As always, no sweat ,no worry is, and rest assured. That's how I feel any and everytime I take my vehicles to Chuck Anderson Ford for all my Service n More

by TIMMYJ.CALLAWAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Schneiter, Dave Moorhead, Heather Berger
Dec 18, 2018 -

Chuck Anderson Ford responded

Thanks for the great review, and for your continued patronage!

December 13, 2018

Service for Road Trip They were friendly, greeted me quickly, completed the work in a very timely fashion and were efficient. Overall it was a very pleasant experience. The More

by LBF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter, Rene Sisk
Dec 13, 2018 -

Chuck Anderson Ford responded

Thanks for taking the time to leave your feedback so future customers will feel comfortable when they choose Chuck Anderson Ford to do their service work!

December 12, 2018

Great, Simple, No Hassle Service I have limited time. Therefore I like to take my vehicles to Chuck Anderson. They are fast and no hassle. They know what I need and take care of me qu More

by KEVINKEEN48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter, Dave Moorhead, Heather Berger
Dec 12, 2018 -

Chuck Anderson Ford responded

Thank you for your continued patronage! We appreciate you taking a few minutes and leaving us your feedback!

December 10, 2018

It was easy and simple They got it in and got it fixed up for me. It was easy and a quick fix and good service. I appreciate it very much More

by JRWYATT14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter, Heather Berger
Dec 10, 2018 -

Chuck Anderson Ford responded

Thanks for the great feedback! We're glad we were able to help!

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