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Chuck Anderson Ford - Service Center

Excelsior Springs, MO

4.5
874 Reviews

874 Reviews of Chuck Anderson Ford - Service Center

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January 04, 2019

Customer service Excellent customer service. Heather called and reminded me of my appointment I had made a week and half prior. She went over the items to be done on m More

by JenB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter, Dave Moorhead, Heather Berger
Jan 04, 2019 -

Chuck Anderson Ford responded

Thanks for taking a minute to leave us feedback Jen! We're glad we met and exceeded your expectations!

January 03, 2019

Friendly experience I have enjoyed working with Chuck Anderson Ford. The sales staff is engaging knowledgeable and friendly. The service center works well with you in a t More

by Jm28490
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Woomer, Al Murray, Cody Schneiter, Guy Bloom
Jan 04, 2019 -

Chuck Anderson Ford responded

Thank you for the kind words! We try to always deliver more bang for your buck than the other guys.

January 03, 2019

Grate Everyone there goes out of their way to make it the easiest they can for me I have a disability I can only walk a few feet at a time and everyone def More

by WILLIAMYOAKUM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter, Dave Moorhead, Heather Berger
Jan 04, 2019 -

Chuck Anderson Ford responded

Thank you for the kind review. We're happy that you have chosen us for your service needs!

January 03, 2019

We had a great experience. They diagnosed and did repairs fast and they were very friendly. I would definitely recommend them to friends and family. The price was reasonable als More

by pr!ncess11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter
Jan 03, 2019 -

Chuck Anderson Ford responded

Thanks for the glowing review! We take pride in offering great service at a competitive price!

January 03, 2019

Fast and very easy to deal with Fast And Timely service, very knowledgeable and answered every question I had. they have always been honest and will not perform work that does not ne More

by Jason B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter, Guy Bloom
Jan 03, 2019 -

Chuck Anderson Ford responded

Thanks Jason! We're happy to have earned your business!

January 03, 2019

Great service!! What a fantastic place!! From start to finish an excellent experience. From the owner to the service staff... top notch dealership. I recommend Chuck More

by Cody
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter
Jan 03, 2019 -

Chuck Anderson Ford responded

Thanks for taking the time to leave us a review! We appreciate your business, and look forward to your next visit!

January 03, 2019

Airbag recall on 2 of my Ford Fusions Called Service told them what I needed. They Ordered the parts. They called me when they had the parts l. We scheduled 2 appointments. Took cars in an More

by 4FordFusions
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Berger
Jan 03, 2019 -

Chuck Anderson Ford responded

Thanks for taking a second to leave us your feedback! We're happy we were able to get you back on the road quickly!

January 03, 2019

Oil change Excellent. They are very very helpful. Would recommend this service department for not only fords but any other makes of canards. Very very neat and c More

by tnspidle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Moorhead
Jan 04, 2019 -

Chuck Anderson Ford responded

Thank you for the great review! We take pride in the cleanliness of our facilities!

December 29, 2018

Friendly and Polite Heather greeted us and Dave took over. Both very polite and friendly. Dave covered everything and did everything I needed serviced on my car. Order More

by 525WJSCOBEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Moorhead, Heather Berger
Dec 31, 2018 -

Chuck Anderson Ford responded

Thank you for the great review! We appreciate your business!

December 29, 2018

Horrible, expensive experience I heop ro never return to this place. Took my car in for a repair and it was problem after problem. They kept jacking up the price with each phone cal More

by Dealer12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Palmer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Schneiter, Heather Berger
Dec 31, 2018 -

Chuck Anderson Ford responded

Hello! Please send our General Manager, Nick Anderson, an email regarding your experience. He would be more than happy to take care of it for you. nick.anderson@chuckanderson.com

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