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Chuck Anderson Ford - Service Center

Excelsior Springs, MO

4.5
869 Reviews

869 Reviews of Chuck Anderson Ford - Service Center

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January 03, 2019

Great service!! What a fantastic place!! From start to finish an excellent experience. From the owner to the service staff... top notch dealership. I recommend Chuck More

by Cody
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter
Jan 03, 2019 -

Chuck Anderson Ford responded

Thanks for taking the time to leave us a review! We appreciate your business, and look forward to your next visit!

January 03, 2019

Airbag recall on 2 of my Ford Fusions Called Service told them what I needed. They Ordered the parts. They called me when they had the parts l. We scheduled 2 appointments. Took cars in an More

by 4FordFusions
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Berger
Jan 03, 2019 -

Chuck Anderson Ford responded

Thanks for taking a second to leave us your feedback! We're happy we were able to get you back on the road quickly!

January 03, 2019

Oil change Excellent. They are very very helpful. Would recommend this service department for not only fords but any other makes of canards. Very very neat and c More

by tnspidle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Moorhead
Jan 04, 2019 -

Chuck Anderson Ford responded

Thank you for the great review! We take pride in the cleanliness of our facilities!

December 29, 2018

Recall They are excellent people to work with they always go the extra yard to help with any problems with any of my cars.will recommend the dealership to fr More

by tnspidle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Murray, Dave Moorhead, Katy Davis, Heather Berger
Dec 29, 2018 -

Chuck Anderson Ford responded

Thanks for the great feedback! Thanks for your continued service!

December 29, 2018

Horrible, expensive experience I heop ro never return to this place. Took my car in for a repair and it was problem after problem. They kept jacking up the price with each phone cal More

by Dealer12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paul Palmer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Schneiter, Heather Berger
Dec 31, 2018 -

Chuck Anderson Ford responded

Hello! Please send our General Manager, Nick Anderson, an email regarding your experience. He would be more than happy to take care of it for you. nick.anderson@chuckanderson.com

December 29, 2018

Friendly and Polite Heather greeted us and Dave took over. Both very polite and friendly. Dave covered everything and did everything I needed serviced on my car. Order More

by 525WJSCOBEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Moorhead, Heather Berger
Dec 31, 2018 -

Chuck Anderson Ford responded

Thank you for the great review! We appreciate your business!

December 28, 2018

Truck Service Great staff easy to work with. Easy to make appointment. Was able to work around my schedule and complete work needed in a timely manner. More

by Tmurphy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Moorhead
Dec 29, 2018 -

Chuck Anderson Ford responded

Thanks for the kind words Tim, can't wait to see you in your next truck soon!

December 27, 2018

Oil change Got my oil changed and it went great! Price was good and they got me in and out quickly. They also rotated my tires and checked some other things. Gre More

by JATEAT11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Montgomery
Dec 27, 2018 -

Chuck Anderson Ford responded

Thanks for the great review. We're glad you were able to take part in our oil change special!

December 26, 2018

Service Everything and everybody was very nice and efficient. A little bit of a wait but not to bad. Everything was good visit again sometime soon More

by Me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Moorhead
Dec 26, 2018 -

Chuck Anderson Ford responded

Thanks for the great review! We appreciate you taking time to let other future customers know of your great experience.

December 26, 2018

Oil change I was in and out with no problems at all everybody treated me good thank youI would recommend you to anybody that I talk to to go to the Ford dealersh More

by Fordlover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Wales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Moorhead
Dec 26, 2018 -

Chuck Anderson Ford responded

Thanks for the great review! We appreciate your business!

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