Chuck Anderson Ford - Service Center
Excelsior Springs, MO
874 Reviews of Chuck Anderson Ford - Service Center
Customer service Excellent customer service. Heather called and reminded me of my appointment I had made a week and half prior. She went over the items to be done on m Excellent customer service. Heather called and reminded me of my appointment I had made a week and half prior. She went over the items to be done on my car with me. I even got a follow up call from her wondering how everything went and if I needed to bring my car back in. More
Friendly experience I have enjoyed working with Chuck Anderson Ford. The sales staff is engaging knowledgeable and friendly. The service center works well with you in a t I have enjoyed working with Chuck Anderson Ford. The sales staff is engaging knowledgeable and friendly. The service center works well with you in a timely manner and is fair on there pricing. More
Grate Everyone there goes out of their way to make it the easiest they can for me I have a disability I can only walk a few feet at a time and everyone def Everyone there goes out of their way to make it the easiest they can for me I have a disability I can only walk a few feet at a time and everyone definitely takes care of me you have a great service department and a great service people there from the salesman on down More
We had a great experience. They diagnosed and did repairs fast and they were very friendly. I would definitely recommend them to friends and family. The price was reasonable als They diagnosed and did repairs fast and they were very friendly. I would definitely recommend them to friends and family. The price was reasonable also. More
Fast and very easy to deal with Fast And Timely service, very knowledgeable and answered every question I had. they have always been honest and will not perform work that does not ne Fast And Timely service, very knowledgeable and answered every question I had. they have always been honest and will not perform work that does not need to be done. More
Great service!! What a fantastic place!! From start to finish an excellent experience. From the owner to the service staff... top notch dealership. I recommend Chuck What a fantastic place!! From start to finish an excellent experience. From the owner to the service staff... top notch dealership. I recommend Chuck Anderson Ford to everyone!! More
Airbag recall on 2 of my Ford Fusions Called Service told them what I needed. They Ordered the parts. They called me when they had the parts l. We scheduled 2 appointments. Took cars in an Called Service told them what I needed. They Ordered the parts. They called me when they had the parts l. We scheduled 2 appointments. Took cars in and were repaired in less the time they said it would take. Simple and easy and of course no charge to me. More
Oil change Excellent. They are very very helpful. Would recommend this service department for not only fords but any other makes of canards. Very very neat and c Excellent. They are very very helpful. Would recommend this service department for not only fords but any other makes of canards. Very very neat and clean service department. Kind and thoughtful. Work done quickly and professionally. More
Friendly and Polite Heather greeted us and Dave took over. Both very polite and friendly. Dave covered everything and did everything I needed serviced on my car. Order Heather greeted us and Dave took over. Both very polite and friendly. Dave covered everything and did everything I needed serviced on my car. Ordered part and it was fast and efficient! More
Horrible, expensive experience I heop ro never return to this place. Took my car in for a repair and it was problem after problem. They kept jacking up the price with each phone cal I heop ro never return to this place. Took my car in for a repair and it was problem after problem. They kept jacking up the price with each phone call. $150 for diagnostics, then they wanted another $150 to run diagnostics again when the issue wasn’t fixed. Couldn’t get clear answers but they were more then happy to take my money and give me back a broken car. Took over 4 trips in and out of the dealership. And trying to get it fixed in a timely manner is not possible. It was a horrible experience I do not wish upon anyone else. More