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Chuck Anderson Ford - Service Center

Excelsior Springs, MO

4.5
874 Reviews

874 Reviews of Chuck Anderson Ford - Service Center

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January 18, 2019

Treated very well Repairs made in a timely manor an staff very courteous -Cody explained what my problems were with my extended warranty-an I understand I didn’t get wh More

by MERRITTUC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter, Rene Sisk, Heather Berger
Jan 21, 2019 -

Chuck Anderson Ford responded

Thanks for taking a few minutes to leave us a review! We appreciate your feedback.

January 18, 2019

car recall and oil change I have had nothing but GREAT service from this dealership. I hope that they will allow me to make them my dealership and purchase any and all cars fr More

by usnbob1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Moorhead, Heather Berger
Jan 21, 2019 -

Chuck Anderson Ford responded

Thanks for the great review! We take pride in keeping our dealership clean, and up to the task of providing an excellent area to conduct business!

January 17, 2019

2018 flex service vehicle Chuck Anderson Ford service did an outstanding job both friendly and helpful! Made the experience very smooth and a salesman visited with me the whole More

by LLOYDMEYER10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Marshall, Heather Berger
Jan 17, 2019 -

Chuck Anderson Ford responded

Thanks for the feedback Lloyd! We appreciate your continued business!

January 16, 2019

Great customer service I got a battery replaced, quick in and out. Chris and Al in the parts department were very helpful as well as Dave in service. More

by DPRATT2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Jenkins, Al Murray, Dave Moorhead
Jan 17, 2019 -

Chuck Anderson Ford responded

Thanks for taking a second to leave us your feedback! We're happy we were able to get you in and out, then back on the road quickly! Thanks for your continued business!

January 16, 2019

Great customer service The works package is a great deal for oil change, tire rotation and multi point inspection to make sure the vehicle is in good condition. More

by DPRATT2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Moorhead
Jan 17, 2019 -

Chuck Anderson Ford responded

We agree! The Works Package ensures your vehicle is functioning at its best! Thanks for trusting us with your vehicle!

January 15, 2019

Perfect Very nice and concise service. Plan on going back again. The wait time was minimal. The paper work was simple to understand and the problems were tro More

by Ann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter, Dave Moorhead
Jan 16, 2019 -

Chuck Anderson Ford responded

Thanks Ann! We appreciate the kind words! We pride ourselves in providing a customer experience that stands above all of our competitors!

January 15, 2019

Oil change Excellent place to get ur car or trk serviced Got the oil changed, an my car was checked for safety. Fast friendly svc. Came an explained things whe More

by Investigator519
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Berger
Jan 16, 2019 -

Chuck Anderson Ford responded

Glad we were able to meet or exceed your expectations! Thanks for the opportunity to earn your business!

January 15, 2019

Service Excellent Service and Dealership. I have been a customer for 32 years. I have bought and devices many vehicles at Chuck Anderson Ford. I wouldn’t b More

by THARKINS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Schneiter, Rene Sisk
Jan 16, 2019 -

Chuck Anderson Ford responded

We appreciate your continued business! You're definitely part of the Chuck Anderson Ford family!

January 14, 2019

Cody was very nice and communicated in a timely manner Service manager was great and kept me up to date and communicated in a timely manner and vehicle was returned with no more issues. Thanks More

by Romo64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter
Jan 16, 2019 -

Chuck Anderson Ford responded

We appreciate you trusting us to fix your vehicle! We're happy that we were able to help!

January 07, 2019

I was very satisfied with the service. Service took exactly the amount of time I was told. All the staff was very friendly. I was very satisfied with the service and the whole experience More

by DawnM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter
Jan 07, 2019 -

Chuck Anderson Ford responded

Thanks for the feedback Dawn! We pride ourselves in meeting and exceeding our clientele's expectations!

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