Chuck Anderson Ford - Service Center
Excelsior Springs, MO
869 Reviews of Chuck Anderson Ford - Service Center
Smooooth I was called and informed that my car was recalled. We set up an appointment and I arrived about fifteen minutes early. Vehicle was checked in, worked I was called and informed that my car was recalled. We set up an appointment and I arrived about fifteen minutes early. Vehicle was checked in, worked on, and returned to me within thirty minutes. More
Vehicle recalls They treated me great, I dropped my car off they took me home and picked me back up when it was done. Thank you for being such a great bunch of employ They treated me great, I dropped my car off they took me home and picked me back up when it was done. Thank you for being such a great bunch of employees and treating your customer so well. More
sloppy bad attitude One of your mechanics got in my car covered in dirty and grease. And then another smarted off about it when a said something. He stated that’s what y One of your mechanics got in my car covered in dirty and grease. And then another smarted off about it when a said something. He stated that’s what you get when you come to a shop. He didn’t know how to operate the wipers on my vehicle or open the hood. After I showed him how to do it the shop manager told me he hated to be a bad guy but I couldn’t be out there and needed to go inside. I explained to him what I was doing and he still told me to go. As a shop manager I believe he doesn’t need to be there. I’ve had nothing but bad experiences with him and this is the main reason I don’t come to this shop that often. He doesn’t seem to listen to people and has an attitude whenever someone tries to talk with him. I have seen the way he treats other people and it’s almost with arrogance. More
Oil change Can get my vehicle done pretty quickly very freindly can schedule when I need my oil changes. Close to where live. Open early enough where I can go af Can get my vehicle done pretty quickly very freindly can schedule when I need my oil changes. Close to where live. Open early enough where I can go after work More
Recall Great service,Mike visited with us in waiting room, service was done promptly. I would recommend this dealer over larger ones.they always make me feel Great service,Mike visited with us in waiting room, service was done promptly. I would recommend this dealer over larger ones.they always make me feel important More
car recall and oil change I have had nothing but GREAT service from this dealership. I hope that they will allow me to make them my dealership and purchase any and all cars fr I have had nothing but GREAT service from this dealership. I hope that they will allow me to make them my dealership and purchase any and all cars from them. The entire dealership personnel are ALL Superior Performers in all areas. In addition, I have never seen another dearlership so clean in every area, showroom, restrooms, waiting area, and the entire service area. ALL are spotless. More
Treated very well Repairs made in a timely manor an staff very courteous -Cody explained what my problems were with my extended warranty-an I understand I didn’t get wh Repairs made in a timely manor an staff very courteous -Cody explained what my problems were with my extended warranty-an I understand I didn’t get what I thought I was buying when I purchased the warranty when I bought the vehicle new-extended warranty’s are made to sound a lot better than they are More
2018 flex service vehicle Chuck Anderson Ford service did an outstanding job both friendly and helpful! Made the experience very smooth and a salesman visited with me the whole Chuck Anderson Ford service did an outstanding job both friendly and helpful! Made the experience very smooth and a salesman visited with me the whole time! So time flew by I wouldn’t hesitate to return! 😊 More
Great customer service I got a battery replaced, quick in and out. Chris and Al in the parts department were very helpful as well as Dave in service. I got a battery replaced, quick in and out. Chris and Al in the parts department were very helpful as well as Dave in service. More
Great customer service The works package is a great deal for oil change, tire rotation and multi point inspection to make sure the vehicle is in good condition. The works package is a great deal for oil change, tire rotation and multi point inspection to make sure the vehicle is in good condition. More