Chuck Anderson Ford - Service Center

Service Cody was great! He communicated with me and made sure I understood what the cost was and how long they would have the vehicle! Thanks again. Cody was great! He communicated with me and made sure I understood what the cost was and how long they would have the vehicle! Thanks again. More

Service for my Fusion I might be old school..but I had to ASK about my car. To know if there was anything concerning that I would need to know. Yes.. I did get he paperwork I might be old school..but I had to ASK about my car. To know if there was anything concerning that I would need to know. Yes.. I did get he paperwork that went along with my visit.. but none of it was explained to me. Glad I asked .. just as the doors were going up for me to leave...as the Technician did mention something that I needed to be concerned about. Thank you More

Good dealership They were quick. And they gave me a ride to a local shopping store so I wouldn’t have to wait in the waiting area. They were quick. And they gave me a ride to a local shopping store so I wouldn’t have to wait in the waiting area. More

Quick! My sons and I where there 40 minutes, they took it right in and got everything changed out. We where on our way in no time. My sons and I where there 40 minutes, they took it right in and got everything changed out. We where on our way in no time. More

Service Visit Appointment was made w no hassle and work completed prompt and thorough. There was also a package price for oil change/tire rotation.. Cody, SM has Appointment was made w no hassle and work completed prompt and thorough. There was also a package price for oil change/tire rotation.. Cody, SM has a great personality. More

Great Service Cody went above and beyond to make this service appointment a success. He and Heather were able to secure new tires I needed for my daughters car and Cody went above and beyond to make this service appointment a success. He and Heather were able to secure new tires I needed for my daughters car and someone was sent to pick them up in Kansas City so I did not have to return on another day. Thank you to everyone who stayed late on a Friday to help the process. More

Oil change Made appontment for oil change, should take around 30 minutes Didn't leave until 1 1/2 hours later not very good service did recieve a card for next Made appontment for oil change, should take around 30 minutes Didn't leave until 1 1/2 hours later not very good service did recieve a card for next oil change car didnt get a wash after service until i said something More

Save your money, go elsewhere Avoid the service dept at this dealership!!. Took my car (1 year old ford) in for a malfunctioning front screen, spent $1000 to replace the audio mod Avoid the service dept at this dealership!!. Took my car (1 year old ford) in for a malfunctioning front screen, spent $1000 to replace the audio module, when I got it back had issues with the back module didn’t work. Took it back and was told I need to pay $140 to run diagnostics and was later told it was another $1,000 repair. It worked when I brought it in before they did the 1st repair. Many arguments later, 6 visits later they finally figured out that the front module was never updated. This caused the rear module to malfunction. 6 trips back and forth, too many hours spent arguing over the additional $1000 they wanted to charge me for their MISTAKE. Never once even received an apology. It all seems like a big scam. Worst car experience ever. More

Service Repair Fantastic experience. Didn’t purchase the truck here, but these guys went above and beyond in taking care of the problems I had. Knowledgeable, friend Fantastic experience. Didn’t purchase the truck here, but these guys went above and beyond in taking care of the problems I had. Knowledgeable, friendly and very professional. I would highly recommend this service department and these folks to anyone. More

They looked at our differential locking system They got us in the day we had a problem looked at it and was very thorough and pleasant. We love our Ford Tremor.we appreciated the service we receive They got us in the day we had a problem looked at it and was very thorough and pleasant. We love our Ford Tremor.we appreciated the service we received. More