Chuck Anderson Ford - Service Center
Excelsior Springs, MO
874 Reviews of Chuck Anderson Ford - Service Center
Service Department Mike, your service department always does a great job scheduling my truck for service and completing the work In a professional manner. Your team make Mike, your service department always does a great job scheduling my truck for service and completing the work In a professional manner. Your team makes it easy for me and my schedule. Thanks! More
Paperwork nightmare I only said I would recommend this service center because the 2 times we used then 1 time I had good service. My husband and I both have Fusions, they I only said I would recommend this service center because the 2 times we used then 1 time I had good service. My husband and I both have Fusions, they both had recalls. I dropped mine off on a Monday. Great service, done in the time they said it would take. My husband's Fusion was scheduled that same week on Wed. Dropped it off Tuesday evening, gave a rep the keys and signed his paperwork. Wed comes his appointment was at 8:30. It's now after 2 and no call that it's done so I call them. Come to find out it hasn't even been pulled in the shop cause they pulled my paperwork instead of his and said it was done. Didn't check VIN numbers nothin. So another day without a car, they were supposed to wash it for the mess up. I pick it up on Thursday and NOPE not even washed. Next time I have a recall I will go somewhere else. More
Always good Convenient location great staff. Have never had an issue with the service department. I have purchased every car I’ve ever owned for the last 35 years Convenient location great staff. Have never had an issue with the service department. I have purchased every car I’ve ever owned for the last 35 years from Chuck Anderson Ford they are great. More
Needed part replaced and diagnostic on tires Paul is fantastic. He is akways Professional and thorough with his work and management in the service area. I will always seek out Oaul fir an honest Paul is fantastic. He is akways Professional and thorough with his work and management in the service area. I will always seek out Oaul fir an honest opinion. More
RADIO Friendly service but 3 trips to Chuck Anderson to get radio fixed and still having issues. Spending over 19,000 on used vehicle you would think the ra Friendly service but 3 trips to Chuck Anderson to get radio fixed and still having issues. Spending over 19,000 on used vehicle you would think the radio would work right More
The works oil change Great staff and quick service. Waiting room was very clean and the women’s restroom is as nice as a private home. Highly recommend this dealership. Great staff and quick service. Waiting room was very clean and the women’s restroom is as nice as a private home. Highly recommend this dealership. More
Very good It was a great experience. I will be back. The people I worked with did what they said they would do and did it with a positive attitude. It was a great experience. I will be back. The people I worked with did what they said they would do and did it with a positive attitude. More
Awesome When you walk in if are they're busy they will tell you they will be with you in a minute. The people are friendly and upbeat. Thank you for awesome When you walk in if are they're busy they will tell you they will be with you in a minute. The people are friendly and upbeat. Thank you for awesome service More
Consistently Great CA Service center is always quick and accommodating. Professional and courteous! I drive past a lot of places I could take my Ford on my way to CA. He CA Service center is always quick and accommodating. Professional and courteous! I drive past a lot of places I could take my Ford on my way to CA. Heather, Dave and Cody are the best. More
Fusion Energi Cody communicated well with me through the process of the recall for the convenience charger for my fusion Energi. This is my second time to this de Cody communicated well with me through the process of the recall for the convenience charger for my fusion Energi. This is my second time to this dealership and had a equally good experience the first time also. More