Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Chuck Anderson Ford - Service Center
Excelsior Springs, MO
874 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
874 Reviews of Chuck Anderson Ford - Service Center
Sort by
August 03, 2019
Great place & friendly people. Friendly and quick service. Found some problems I didn't know I had. I will return. Most places pressure into doing things you don't want done. Dav Friendly and quick service. Found some problems I didn't know I had. I will return. Most places pressure into doing things you don't want done. Dave made me aware of things I need to get fixed. More
by BKeller
Verified CustomerEmployees Worked With
Dave Moorhead
August 02, 2019
Thanks I always receive excellent service from Cody in service. He did a great job. This dealership is top notch and I won’t go anywhere else I always receive excellent service from Cody in service. He did a great job. This dealership is top notch and I won’t go anywhere else More
by Cody
Employees Worked With
Cody Schneiter
August 01, 2019
Incomplete then damaged Took my truck in to get 2 new wheels installed. They had it for over 3 hours and didn't get it done. Was told to bring it back 2 days later and it wou Took my truck in to get 2 new wheels installed. They had it for over 3 hours and didn't get it done. Was told to bring it back 2 days later and it would get done while I wait, should not take 30 minutes they said. Showed up and waited for an hour and a half. Then the service writer ran into a crate engine and damaged my bumper. Was told the service manager would call after his lunch break. No calls.... I finally had to call them after noon the next day. More
by Dpearles311
July 30, 2019
“The Works” Package Did “The Works” Package, put new Lug Nuts on that I Provided and Installed a Front License Plate Bracket and put the front license plate on with custo Did “The Works” Package, put new Lug Nuts on that I Provided and Installed a Front License Plate Bracket and put the front license plate on with custom screws provided. More
by Doug64
Employees Worked With
Dave Moorhead, Heather Berger
July 28, 2019
Quick and easy Heather is great setting up appointments. Dave gets you in and out in a timely fashion. Appreciate that they wash my car if it's not raining. Heather is great setting up appointments. Dave gets you in and out in a timely fashion. Appreciate that they wash my car if it's not raining. More
by Pa55word
Employees Worked With
Dave Moorhead, Heather Berger
July 26, 2019
Always great service The service at CAF is always spot on . They always get you in and out on an oil change . Like the fact you can make an appointment for oil changes rat The service at CAF is always spot on . They always get you in and out on an oil change . Like the fact you can make an appointment for oil changes rather than waiting for hours , like at other dealers . More
by JESMITH1971
Employees Worked With
Cody Schneiter, Heather Berger
July 13, 2019
Service work Work was performed well and on time. This was performed on my E/350 van. They also checked out a problem with the engine warning light on my F-350. In Work was performed well and on time. This was performed on my E/350 van. They also checked out a problem with the engine warning light on my F-350. Inspection performed well More
by ChasMorris
July 13, 2019
Saved my daughters car After receiving horrible service at a local dealership, I tried Chuck Anderson. They were able to diagnose and fix my issue. Highly Recommend these After receiving horrible service at a local dealership, I tried Chuck Anderson. They were able to diagnose and fix my issue. Highly Recommend these guys! More
by bobby605
July 11, 2019
Car fixed in no time. Very friendly service.I will continue to go back for any work that needs to be done on my car.they have my business always. Very friendly service.I will continue to go back for any work that needs to be done on my car.they have my business always. More
by chuckElaine,2013
Employees Worked With
Cody Schneiter
June 28, 2019
Oil change/tire rotation Told Dave I had a slow leak in a tire. They found a screw and repaired tire. Thanks for washing the car. Heather is great setting up appointments Told Dave I had a slow leak in a tire. They found a screw and repaired tire. Thanks for washing the car. Heather is great setting up appointments More
by Pa55word
Employees Worked With
Dave Moorhead, Heather Berger
