Chuck Anderson Ford - Service Center
Excelsior Springs, MO
874 Reviews of Chuck Anderson Ford - Service Center
Fantastic visit as always, quick service! We went into the local dealership for repairs and regular maintenance. The service staff, front end sales and parts guys were all super nice , knowle We went into the local dealership for repairs and regular maintenance. The service staff, front end sales and parts guys were all super nice , knowledgeable and helpful. Was able to get our vehicle in and out promptly, very reasonable pricing and fixed right the first time! We always have a great experience at Chuck Anderson Ford and recommend the dealership to anyone needing service, body repair or a new or used vehicle. More
Excellent service and quality employees. We have purchased three trucks and our SUV from this dealership. The staff is friendly and well trained. The facility is clean and welcoming. They kee We have purchased three trucks and our SUV from this dealership. The staff is friendly and well trained. The facility is clean and welcoming. They keep appointments on schedule so there is never an extended wait time for routine service. The service department does an excellent job of communicating and letting me know if there is a issue beyond routine service. I would recommend this dealership to anyone shopping for a vehicle. More
Great service The service here is great. The employees are nice and friendly and very helpful. The room you can wait in is comfortable with coffee and tv. They d The service here is great. The employees are nice and friendly and very helpful. The room you can wait in is comfortable with coffee and tv. They do a quick and thorough job and even washed my filthy car! More
Best service department They take such good care of my car. They are quick and communicate with me. I never feel like I am a bother. Best service departments in our area. They take such good care of my car. They are quick and communicate with me. I never feel like I am a bother. Best service departments in our area. More
Laid back and quick with what had to be replaced on my car. The people at Chuck Anderson Ford were extremely nice and understanding that I had to work nights. They worked very fast to replace a part on my car t The people at Chuck Anderson Ford were extremely nice and understanding that I had to work nights. They worked very fast to replace a part on my car that was recalled. It took about 2 hours for something that most likely should of been a half of days work. I highly recommend them due to their understanding and respect for their customers. More
Did not do what I told them to do Told them that there was a noise like a squeaky belt, they asked if I wanted diagnostics done, I said no just figure out what the noise was they Told them that there was a noise like a squeaky belt, they asked if I wanted diagnostics done, I said no just figure out what the noise was they charged me for a diagnostics More
Ford Focus repairs They were knowledgeable in answering the questions about my cars issues they kept me informed on the progress of the repairs. Friendly customer servic They were knowledgeable in answering the questions about my cars issues they kept me informed on the progress of the repairs. Friendly customer service. I would recommend others to take there vehicle there. More
Always great to work with. Always great to work with! Friendly staff, low prices and can always get in quickly. They make you feel like they have known you forever and you are Always great to work with! Friendly staff, low prices and can always get in quickly. They make you feel like they have known you forever and you are the most important customer. The shuttle service for pick up and drop off to get you to work, home or back to your car is amazing and the most appreciated thing a customer could ask for! Top knoche!!!! Thank you!!! More
They go out of their way to make you happy! We had a battery go out on our Ford Escape and we called Chuck Anderson on Saturday at 2:00pm and they closed at 3:00pm. They went the extra mile and We had a battery go out on our Ford Escape and we called Chuck Anderson on Saturday at 2:00pm and they closed at 3:00pm. They went the extra mile and stayed so we could make it there to check if we needed a new battery. We did need a new battery and they had the battery so we could replace. More
Great experience! Friendly, helpful, and fast service. I use them for all my warranty and other service work. Always a great experience, I no complaints at all! Friendly, helpful, and fast service. I use them for all my warranty and other service work. Always a great experience, I no complaints at all! More