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Chuck Anderson Ford - Service Center

Excelsior Springs, MO

4.5
875 Reviews

875 Reviews of Chuck Anderson Ford - Service Center

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June 10, 2020

I called with two different issues with my 2016 Focus. They were able to get my car in the next morning and get the issues diagnosed quickly. Called me to go over issues and repairs my car needed and had More

by Karen
Recommend Dealer
Yes
Employees Worked With
Heather Berger
Jun 11, 2020 -

Chuck Anderson Ford responded

Thanks Karen for the great feedback!

June 10, 2020

Chuck Anderson is far better than Gary Crossley where I purchased my vehicle. They are very professional and polite. It's my new go to dealership!! More

by kwarner5967
Recommend Dealer
Yes
Employees Worked With
Dustin Rose
Jun 11, 2020 -

Chuck Anderson Ford responded

Thanks for the great feedback! I appreciate you taking the time to write about your experience!

June 10, 2020

Good service! A little high on parts. Also make sure you get what you pay for. Would return for service. Fast and friendly service advisors. More

by Sfar99
Recommend Dealer
Yes
Employees Worked With
Heather Berger, Greg Hallgrimson, Dustin Rose
Jun 12, 2020 -

Chuck Anderson Ford responded

Thanks for the great feedback.

June 10, 2020

Awesome visit!! The Service gentleman that helped me was very knowledgeable!!!!!!!! - I was very impressed!!! - And I will be going back again, like I usually do!!!! More

by Myles.watson
Recommend Dealer
Yes
Employees Worked With
Heather Berger, Greg Hallgrimson, Dustin Rose
Jun 12, 2020 -

Chuck Anderson Ford responded

Thanks for the feedback Myles!

June 10, 2020

Paul is who we dealt with he was very helpful. Always professional and acted like he was out to make sure we were satisfied. . We are very happy with our service. More

by arturomartines123
Recommend Dealer
Yes
Employees Worked With
Celinda Justis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul service Manager
Jun 12, 2020 -

Chuck Anderson Ford responded

Thanks for the great info on your recent service visit!

June 06, 2020

Service was very fast. Very informative on the problems of my AC and called me to tell me what was wrong before they went ahead and fixed the problem and told me the cost of it. More

by Timothy cushman
Recommend Dealer
Yes
Employees Worked With
Heather Berger, Dustin Rose
Jun 11, 2020 -

Chuck Anderson Ford responded

Thanks for the great feedback Tim!

June 03, 2020

Always a Great Experience! The Service Department works as a Team to insure the ultimate in Customer satisfaction. Well Done to the Chuck Anderson Team More

by Geoffrey Clark
Recommend Dealer
Yes
Employees Worked With
Heather Berger, Greg Hallgrimson, Dustin Rose
Jun 04, 2020 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent service visit!

May 30, 2020

Everyone friendly, smiling and kept me well informed. Was there an hour early and they worked me in so I was leaving when I should have just gotten in. Thanks. PS: Service has always been excellent with al More

by Dianewinger
Recommend Dealer
Yes
Employees Worked With
Ricky Baird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sorry I cannot remember everyone’s name!, Heather Berger, Dustin Rose
Jun 02, 2020 -

Chuck Anderson Ford responded

Thanks for the great feedback!

May 29, 2020

I needed a major headlight replaced in my vehicle and the service department worked with me in a convenient time that very day . They informed me of the cost for the replacement part and even though the busi More

by GLORIAREEVES00
Recommend Dealer
Yes
Employees Worked With
Greg Hallgrimson, Dustin Rose
Apr 05, 2023 -

Chuck Anderson Ford responded

Thanks for the great feedback on your experience with us!

May 29, 2020

Always professional and proficient, Ford provides superb customer service in diagnosing the problem, explaining the problem and fixing the problem. Five star service. Thank you More

by lindstrom.redeemer
Recommend Dealer
Yes
Employees Worked With
Dave Moorhead, Rene Sisk, Greg Hallgrimson
Apr 05, 2023 -

Chuck Anderson Ford responded

Thanks for the great feedback on your experience with us!

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