Chuck Anderson Ford - Service Center
Excelsior Springs, MO
875 Reviews of Chuck Anderson Ford - Service Center
I called with two different issues with my 2016 Focus. They were able to get my car in the next morning and get the issues diagnosed quickly. Called me to go over issues and repairs my car needed and had They were able to get my car in the next morning and get the issues diagnosed quickly. Called me to go over issues and repairs my car needed and had my car back to me that evening. They were friendly, knowledgeable and efficient in getting my issues solved. I would like to thank the service department. More
Chuck Anderson is far better than Gary Crossley where I purchased my vehicle. They are very professional and polite. It's my new go to dealership!! purchased my vehicle. They are very professional and polite. It's my new go to dealership!! More
Good service! A little high on parts. Also make sure you get what you pay for. Would return for service. Fast and friendly service advisors. get what you pay for. Would return for service. Fast and friendly service advisors. More
Awesome visit!! The Service gentleman that helped me was very knowledgeable!!!!!!!! - I was very impressed!!! - And I will be going back again, like I usually do!!!! very knowledgeable!!!!!!!! - I was very impressed!!! - And I will be going back again, like I usually do!!!! More
Paul is who we dealt with he was very helpful. Always professional and acted like he was out to make sure we were satisfied. . We are very happy with our service. professional and acted like he was out to make sure we were satisfied. . We are very happy with our service. More
Service was very fast. Very informative on the problems of my AC and called me to tell me what was wrong before they went ahead and fixed the problem and told me the cost of it. of my AC and called me to tell me what was wrong before they went ahead and fixed the problem and told me the cost of it. More
Always a Great Experience! The Service Department works as a Team to insure the ultimate in Customer satisfaction. Well Done to the Chuck Anderson Team as a Team to insure the ultimate in Customer satisfaction. Well Done to the Chuck Anderson Team More
Everyone friendly, smiling and kept me well informed. Was there an hour early and they worked me in so I was leaving when I should have just gotten in. Thanks. PS: Service has always been excellent with al there an hour early and they worked me in so I was leaving when I should have just gotten in. Thanks. PS: Service has always been excellent with all our needs. More
I needed a major headlight replaced in my vehicle and the service department worked with me in a convenient time that very day . They informed me of the cost for the replacement part and even though the busi service department worked with me in a convenient time that very day . They informed me of the cost for the replacement part and even though the business was very busy they had COVID-19 restrictions in place and had the work done in a timely, courteous manner manner. More
Always professional and proficient, Ford provides superb customer service in diagnosing the problem, explaining the problem and fixing the problem. Five star service. Thank you customer service in diagnosing the problem, explaining the problem and fixing the problem. Five star service. Thank you More