Back

Chuck Anderson Ford - Service Center

Excelsior Springs, MO

4.5
875 Reviews

875 Reviews of Chuck Anderson Ford - Service Center

Sort by
July 15, 2020

Thanks for fixing my car! Done in timely manner as well! They kept me updated on progress as well! Very professional and knowledgeable in each department. More

by cheri5
Recommend Dealer
Yes
Employees Worked With
Paul palmer, Dave Moorhead, Dustin Rose
Jul 16, 2020 -

Chuck Anderson Ford responded

Thanks for the great feedback! We appreciate your business!

July 15, 2020

I have nothing but amazing things to say about this company! Heather in service told me they were fully booked for the day, but let me talk to her manager Dustin to see if they could squeeze me in. Dus More

by Dan.Mic h alski
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Baird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Berger, Dustin Rose
Jul 16, 2020 -

Chuck Anderson Ford responded

Thanks for the great feedback!

July 15, 2020

The best service -totally pleased with friendly and professional staff. Dustin and crew have our car running like new! Thanks for the prompt, courteous service More

by faulkner4245
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rene Sisk, Dustin Rose
Jul 16, 2020 -

Chuck Anderson Ford responded

Thanks for the review of how we did with your recent service!

July 14, 2020

We have had our car serviced several times here. We have yet to have a bad experience. Heather in the Service department is top notch in customer service! More

by parker66mustang
Recommend Dealer
Yes
Employees Worked With
Heather Berger
Jul 16, 2020 -

Chuck Anderson Ford responded

Thanks for the great feedback!

July 13, 2020

Very dissapointed that Fors would not cover my failed Transmission Cotrol Module. Known issue unless you have over 150k miles. Very dissapointing from ford motors More

by Ray
Recommend Dealer
Yes
Employees Worked With
Dustin Rose
Jul 16, 2020 -

Chuck Anderson Ford responded

I'm sorry to hear that Ray.

July 11, 2020

I just moved to Excelsior Springs from Jefferson City, Missouri. The service at Chuck Anderson was so much better than at Jeferson City Ford. I was so pleasantly surprised but the timeliness and doing w More

by Rob.Murphy1012
Recommend Dealer
Yes
Employees Worked With
Dustin Rose
Jul 16, 2020 -

Chuck Anderson Ford responded

Thanks Rob! Welcome to town!

July 10, 2020

I took my car to them after dealing with a terrible experience at another dealership and they were absolutely amazing! I needed to have my car serviced for its recall and they were able to get me in qu More

by hareynolds95
Recommend Dealer
Yes
Employees Worked With
Heather Berger, Greg Hallgrimson, Dustin Rose
Apr 05, 2023 -

Chuck Anderson Ford responded

Thanks for the great feedback on your experience with us!

July 08, 2020

The service I received was quick and good. Only one person had on a mask, I had to supply mask for driver of my car More

by Marcia
Recommend Dealer
Yes
Employees Worked With
Dustin Rose
Apr 05, 2023 -

Chuck Anderson Ford responded

Thanks for the great feedback on your experience with us!

July 05, 2020

A quick look on line and made the appointment. Quick response from the dealership and the day of service, a quick in and done. Great dealer. More

by GMS318
Recommend Dealer
Yes
Employees Worked With
Heather Berger, Greg Hallgrimson, Dustin Rose
Jul 08, 2020 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent service visit!

July 04, 2020

Prompt, fast service. Followed COVID guidelines which was appreciated. Car was clean and well cared for. I was in and out in record time. Thanks More

by Jeninmo
Recommend Dealer
Yes
Employees Worked With
Heather Berger, Greg Hallgrimson, Dustin Rose
Jul 08, 2020 -

Chuck Anderson Ford responded

Thanks for the great feedback!

...
57
...