Chuck Anderson Ford - Service Center

Used them for years . Typically great service. Had the works recently, didn't check tire pressure even with low tire light on. No carwash or sticker reminder. works recently, didn't check tire pressure even with low tire light on. No carwash or sticker reminder. More

The peoe at Chuck Anderson's Ford in Excelsior Springs are the most compassionate friendly loyal people I have dealt with. I am thankful that there are people like them..in this World. are the most compassionate friendly loyal people I have dealt with. I am thankful that there are people like them..in this World. More

Grand Ford Dealer!! I’ve looked at other dealers but others don’t have a service dept the honors their appointments an on time repair completion. They do what they say! No excuses, on time and profess others don’t have a service dept the honors their appointments an on time repair completion. They do what they say! No excuses, on time and professional. More

Heather made an appointment for me right away & Dustin took care of the car when I arrived. Dustin kept me updated on what they needed to do to the car & what it would cost. I sat in the waiting room & re took care of the car when I arrived. Dustin kept me updated on what they needed to do to the car & what it would cost. I sat in the waiting room & read until the car was fixed & washed. They even called me at home to say I had left my book in the waiting room & they had put it in the office for me to pick up! More

I bought a car from them a month ago and it is already in the shop. It took them a week to fix the thermostat and the day I picked it up I didn't even make it home before it started rattling again. Now it is the shop. It took them a week to fix the thermostat and the day I picked it up I didn't even make it home before it started rattling again. Now it is in the shop again. I will be putting in almost $1000 in a car that I haven't even had a whole month. They didn't disclose that the original owner was a smoker. I can't get the smell out of the car. More

I got in the day after I called. Dustin was very respectful and kept me informed. 100K tune up and the truck is running great. respectful and kept me informed. 100K tune up and the truck is running great. More

Impressed with the friendly staff, clean, safe environment and promptness of service. Will recommend you to others. Will consider buying my next car from here. environment and promptness of service. Will recommend you to others. Will consider buying my next car from here. More

They told me it took 30-45 min for a oil change and realistically it took 1 hour and 20 min. Wow. What’s the point of having an appointment if it’s going to take that long. realistically it took 1 hour and 20 min. Wow. What’s the point of having an appointment if it’s going to take that long. More

Dealership told us it would be $2000 to fix our explorer when it started idling hard. It took them over a week and when they finally called us and told us how great it ran and how it was driving great we w when it started idling hard. It took them over a week and when they finally called us and told us how great it ran and how it was driving great we were excited. We went to pick it up and it did drive fine, but shook uncontrollably when idling still- the problem it was in the shop for in the first place. We had to turn around and take it back and they said it would be another 3000 to fix it now but the fix would only bandaid the problem and in a few months would cost me 4000 more because the first part was not the problem. I ended up taking to another dealership because they just kept adding more and more money. This was a 2016 and never should have had the issues it claimed to have. More

Very satisfied The staff at Chuck’s is very courteous and friendly and they answered every concern we had. We have always had a good rapport with them. The staff at Chuck’s is very courteous and friendly and they answered every concern we had. We have always had a good rapport with them. More