Chuck Anderson Ford - Service Center

We have been told one thing and then it doesn't happen. Very frustrating When you get your car back and it is dirty and still not fixed. Very frustrating When you get your car back and it is dirty and still not fixed. More

Helpful, kind, and knowledgeable staff. My only issue with my experience was that my appointment was scheduled for 11a. I dropped my vehicle off at 10:30a but my oil change was not complete My only issue with my experience was that my appointment was scheduled for 11a. I dropped my vehicle off at 10:30a but my oil change was not completed until 4:50p More

Everybody was vey friendly and was very satisfied with the service I received and was done in a timely fashion the service I received and was done in a timely fashion More

Friendly caring service! Experienced mechanics. Excellent communication with me concerning repairs! Work completed in a timely fashion. Experienced mechanics. Excellent communication with me concerning repairs! Work completed in a timely fashion. More

Justice was kind, efficient, quick, attentive, intentional of checking in on me and updating me on the process. He was extremely professional and helpful. intentional of checking in on me and updating me on the process. He was extremely professional and helpful. More

They are absolutely the only place I go. Bought cars from them and then have my car serviced with them. Always friendly and willing to fix anything that might come up. Maintenance of my veh Bought cars from them and then have my car serviced with them. Always friendly and willing to fix anything that might come up. Maintenance of my vehicle is extremely reasonable. More

Sold me a new car that had a bad clutch issue in the transmission. Became on Recall several months later. Brought it in to fix it. Never was right even after that. Brought it back again because of other transmission. Became on Recall several months later. Brought it in to fix it. Never was right even after that. Brought it back again because of other recalls, and the transmission light came on again. Would not honor to fix the transmission that has always been a problem with the clutches, creating the vehicle to have a jerky takeoff when you drive it, After declining to pay for the problem they never fixed. The guy told me at the service desk it would cost me 1700 to 2700 dollars to get it fixed. I then called my mechanic in liberty to see what it would cost. They are fixing it today for 800 dollars. Was going to trade it in there for a new car before I found this out. Will never do business with you again. Ford Focus has always had this Clutch problem (Many of them were on recall) if the problem was yours, fix it!!! And then charge a few thousand more then what you should be. Should so gave you a 0 star rating. More

Accommodating, friendly, caring, willing to go the extra mile, service oriented.Exceed expectations. Spotless environment mile, service oriented.Exceed expectations. Spotless environment More

Got my vehicle fixed super quickly and the final price was cheaper than they quoted me! Very friendly people. was cheaper than they quoted me! Very friendly people. More

Dustin did an excellent job scheduling my vehicle in for service and keeping me updated on the repairs to my vehicle. I really appreciate the fast, courteous and professional service that I received here. service and keeping me updated on the repairs to my vehicle. I really appreciate the fast, courteous and professional service that I received here. More