Chuck Anderson Ford - Service Center
Excelsior Springs, MO
878 Reviews of Chuck Anderson Ford - Service Center
Chuck Anderson Ford has always been very good to our family, Im glad I decided to buy my car with them. family, Im glad I decided to buy my car with them. More
Really great job, especially with the work conditions during our terrible heat wave. I would recommend the floor manager (s) and the technicians involved for a bonus or something! Really appreciate it! during our terrible heat wave. I would recommend the floor manager (s) and the technicians involved for a bonus or something! Really appreciate it! Thanks so much! More
Service dept was great. Did everything they said they were going to do and more. Communication about repairs and costs were spot on. Great work and great staff. Did everything they said they were going to do and more. Communication about repairs and costs were spot on. Great work and great staff. More
We have been told one thing and then it doesn't happen. Very frustrating When you get your car back and it is dirty and still not fixed. Very frustrating When you get your car back and it is dirty and still not fixed. More
Helpful, kind, and knowledgeable staff. My only issue with my experience was that my appointment was scheduled for 11a. I dropped my vehicle off at 10:30a but my oil change was not complete My only issue with my experience was that my appointment was scheduled for 11a. I dropped my vehicle off at 10:30a but my oil change was not completed until 4:50p More
Friendly caring service! Experienced mechanics. Excellent communication with me concerning repairs! Work completed in a timely fashion. Experienced mechanics. Excellent communication with me concerning repairs! Work completed in a timely fashion. More
Justice was kind, efficient, quick, attentive, intentional of checking in on me and updating me on the process. He was extremely professional and helpful. intentional of checking in on me and updating me on the process. He was extremely professional and helpful. More
They are absolutely the only place I go. Bought cars from them and then have my car serviced with them. Always friendly and willing to fix anything that might come up. Maintenance of my veh Bought cars from them and then have my car serviced with them. Always friendly and willing to fix anything that might come up. Maintenance of my vehicle is extremely reasonable. More
Sold me a new car that had a bad clutch issue in the transmission. Became on Recall several months later. Brought it in to fix it. Never was right even after that. Brought it back again because of other transmission. Became on Recall several months later. Brought it in to fix it. Never was right even after that. Brought it back again because of other recalls, and the transmission light came on again. Would not honor to fix the transmission that has always been a problem with the clutches, creating the vehicle to have a jerky takeoff when you drive it, After declining to pay for the problem they never fixed. The guy told me at the service desk it would cost me 1700 to 2700 dollars to get it fixed. I then called my mechanic in liberty to see what it would cost. They are fixing it today for 800 dollars. Was going to trade it in there for a new car before I found this out. Will never do business with you again. Ford Focus has always had this Clutch problem (Many of them were on recall) if the problem was yours, fix it!!! And then charge a few thousand more then what you should be. Should so gave you a 0 star rating. More