Chuck Anderson Ford - Service Center
Excelsior Springs, MO
875 Reviews of Chuck Anderson Ford - Service Center
When I arrived for my appointment to get my oil changed, they got me right in, asked if I needed my tires rotated. I asked if they would check them. And they also took care of a recall item. Everybody was n they got me right in, asked if I needed my tires rotated. I asked if they would check them. And they also took care of a recall item. Everybody was nice and friendly. More
Had to have a part repaired for the second time in 3 years. It was a trim piece on a 2021- F350. The back glass has to be removed to repair this. Repair looks good. Hope it stays that way this time. Gre years. It was a trim piece on a 2021- F350. The back glass has to be removed to repair this. Repair looks good. Hope it stays that way this time. Great dealership so I know it will be taken care of! More
Short staffed. Oil change took over an hour. Not very quick. Car sat over 30 minutes with nothing being done. Very disappointed, Miss the old service staff Oil change took over an hour. Not very quick. Car sat over 30 minutes with nothing being done. Very disappointed, Miss the old service staff More
Thank you for your great service and sincere business. I will continue referring you business and God bless you all I will continue referring you business and God bless you all More
The employees were very friendly and helpful. The work was done in a timely manner. Highly recommend them! The work was done in a timely manner. Highly recommend them! More
Took my truck in to repair the rear slider window that was stuck open. Without even looking at it the service guy says it will be a full rear window replacement and it would cost $1100 and won't be cover was stuck open. Without even looking at it the service guy says it will be a full rear window replacement and it would cost $1100 and won't be covered by warranty. I went to another dealer and got it fixed for $100 under warranty. I'll never go back to Chuck Anderson, they can't be trusted. More
The staff was great. Carla was very attentive to our need to get the car back as quickly as possible. Accordingly, she kept us informed as to the status of each of the it Carla was very attentive to our need to get the car back as quickly as possible. Accordingly, she kept us informed as to the status of each of the items in progress. Thank you. More