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Chuck Anderson Ford - Service Center
Excelsior Springs, MO
874 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Workmanship
Service Time
Service Communication
874 Reviews of Chuck Anderson Ford - Service Center
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January 20, 2025
I came in 2 days in a row. Once for the truck and once for the Edge (both for the works). It took 1 hr for the truck and 1/2 hr for the edge, both had appointments. I know time Once for the truck and once for the Edge (both for the works). It took 1 hr for the truck and 1/2 hr for the edge, both had appointments. I know times can vary and things come up. I wasn't in a hurry so I'm still happy with the service. I feel they did a thorough job and communicated with me what needed to be done without being pushy More
by meverett50
Verified Customer
January 19, 2025
We are very pleased. They tried their best to fix my car. However, it didn't work!! That stupid message still comes up with that annoying ding, ding, ding. They tried their best to fix my car. However, it didn't work!! That stupid message still comes up with that annoying ding, ding, ding. More
by dmischlich
Employees Worked With
January 10, 2025
Was very fast, went in for oil change, check everything, also listen to my notes about the work and did as requested also listen to my notes about the work and did as requested More
by flick-stumps-0i
Employees Worked With
January 10, 2025
Got me in the same day I called! I appreciated that and service was done quickly. I appreciated that and service was done quickly. More
by steff52722
Employees Worked With
January 08, 2025
Communication is what I value the most. With my car being gone weeks at a time, frequent updates are very appreciated. Also appreciate the time put into working with an outside warranty With my car being gone weeks at a time, frequent updates are very appreciated. Also appreciate the time put into working with an outside warranty company. I know it is frustrating. More
by ddobson1
November 18, 2024
Dropped my car off the night before ans was ready the next morning. No appointment. Great service! next morning. No appointment. Great service! More
by SFARWELL
October 28, 2024
Fast and friendly service, was able to schedule quickly as well as schedule future appointments as well as schedule future appointments More
by bird8109
October 16, 2024
These guys have always done a great job with service and sales. Would recommend using them always! Brad sales. Would recommend using them always! Brad More
by forkedcreekranch
Employees Worked With
Other Employees :
Jim Stevens
October 13, 2024
In and out in hour for oil change. Great job in the service department. Thanks!! Great job in the service department. Thanks!! More
by DDBEDFORD
October 04, 2024
Our appointment was at 9am told them we would pick up at noon. It was not ready til 1pm. Also had to take it back because they forgot to put the valve taps on. noon. It was not ready til 1pm. Also had to take it back because they forgot to put the valve taps on. More
by DDBEDFORD
